OLCI issue
Jan 11, 2010 | 5:34 am
#1
Original Poster
Join Date: May 2009
Posts: 768
OLCI issue
Did my OLCI and now want to see if I can find a better seat (my favorite seat was blocked so had to settle for my second best option, now hope to get lucky).
The only problem is that once I hit "change seat" I get below error message.
Will fly to LHR and then onto DUS, could it be because of the adverse weather (both flights show as scheduled on various sites)..
Found out about this issue 2 hours ago, still not resolved, this morning all was fine.
Online Check-In
Help | Contact Us We are sorry. We cannot process your seating change at the moment. Your original selection remains the same. Should you require further assistance, please proceed to the Check-In Counter at the airport.
Start Again
Exit
The only problem is that once I hit "change seat" I get below error message.
Will fly to LHR and then onto DUS, could it be because of the adverse weather (both flights show as scheduled on various sites)..
Found out about this issue 2 hours ago, still not resolved, this morning all was fine.
Online Check-In
Help | Contact Us We are sorry. We cannot process your seating change at the moment. Your original selection remains the same. Should you require further assistance, please proceed to the Check-In Counter at the airport.
Start Again
Exit
Jan 11, 2010 | 7:41 am
#2
Join Date: Dec 2006
Location: HKG
Programs: CXDM, SQ Gold, SPG, HHonors and Shangri-La
Posts: 551
It could be because there are no other available seats. This happens quite often for F (total of 9 seats) because 4A and 4D are blocked. So if you and 6 other pax (i.e. 7 people) have already checked in and one of you want to change seat, this won't be possible online.