Using CPAP on board
#31
Join Date: Nov 2007
Location: Lima, Peru
Programs: LAN Commodore
Posts: 732
I´ll be flying out on CX in a couple of days from LAX. Since calling CX and letting them know I would have my CPAP with me, they have phoned me three times telling me about their new three prong plugs. Aren´t the plugs in J and F the same as a normal plug in the U.S.?
#32
Suspended
Join Date: Jun 2002
Location: Hong Kong
Programs: None any more
Posts: 11,017
Edit - the CX advice seems to be conflicting. The detailed CPAP page talks of a 115V 400Hz supply. But I strongly believe that this refers to the main sockets which are distributed at a few points around the wall of the cabin (and predate the inseat power). The in-seat power is a multi-standard socket accepting US 2-pin, US 3-pin and European plugs, and supplies 110VAC. I'm not sure what the frequency is.
#33
Join Date: Nov 2007
Location: Lima, Peru
Programs: LAN Commodore
Posts: 732
That´s what I thought. As I remember, the plugs in J and F are normal U.S. type plugs so that anyone can plug in their computer or whatever. The frequency isn´t a problem for me. Its interesting that they have called me numerous times regarding this situation. I imagine that they are just trying to be careful thinking I might kick the bucket if I couldn´t use the machine, (wouldn´t happen).
#34
Original Poster




Join Date: Jul 2004
Location: HK, CA
Programs: CX GO, Miles&Smiles Elite, Accor Plus Diamond
Posts: 196
Seems like CX has changed their rules for using medical equipment on board. Medical devices cannot be plugged into the in seat socket. A friend working for CX also confirmed that only battery operated cpaps can be used starting Jan 1. I don't understand the logic behind this.
source:
http://www.cathaypacific.com/cpa/en_...ctronicdevices
source:
http://www.cathaypacific.com/cpa/en_...ctronicdevices
#36




Join Date: Jan 2000
Location: London; Bangkok; Las Vegas
Programs: AA Exec Plat; UA MM Gold; Marriott Lifetime Titanium; Hilton Diamond
Posts: 8,877
#37
Join Date: Jan 2007
Location: Chicago
Programs: BA Bronze & Hilton Gold
Posts: 14
I Luv CPAP.
Hello;
I have been flying on AA, BA, SQ, & UA for the past eight years on long haul flights (in Businesss Class) with my trusty CPAP and have had no issues. The only issue found so far is that SQ's power setup does not allow for my integrated humidifier to work (which is not a big deal, not enough "juice" I suppose). My unit works especially well (with humidifier) on BA & UA. To date, no one has said a peep about me using it to sleep. I usually fly ORD-LHR and ORD-KUL and can get any where from six to eight hours of blissful slumber depending on route, turbulence, & seat comfort.
That said, after seeing the venom on this thread towards users of CPAP machines combined with flying on Cathay Pacific just sold me on staying with UA & SQ for an upcoming trip later this month as opposed to trying CX.
I have been flying on AA, BA, SQ, & UA for the past eight years on long haul flights (in Businesss Class) with my trusty CPAP and have had no issues. The only issue found so far is that SQ's power setup does not allow for my integrated humidifier to work (which is not a big deal, not enough "juice" I suppose). My unit works especially well (with humidifier) on BA & UA. To date, no one has said a peep about me using it to sleep. I usually fly ORD-LHR and ORD-KUL and can get any where from six to eight hours of blissful slumber depending on route, turbulence, & seat comfort.
That said, after seeing the venom on this thread towards users of CPAP machines combined with flying on Cathay Pacific just sold me on staying with UA & SQ for an upcoming trip later this month as opposed to trying CX.
#38
Join Date: Nov 2007
Location: Lima, Peru
Programs: LAN Commodore
Posts: 732
I never had anything said about my CPAP until the ISM saw me unplugging it and putting it away during my last flight in October. I also use it on all other airlines with no problem at all. I wonder what this is all about because mine at least, doesn´t draw much power. Since reading about this tragic new CX policy, I have been pricing batteries and a little 2 lb. battery will run it for 10 hours.
#39
Join Date: Nov 2009
Posts: 198
So I don't understand - is CX concerned that CPAP users will sap all the electricity out of the plane and cause something to malfunction that would put the flight at risk? Because clearly the CPAP machine works by just plugging it into the seat electric outlet, like you do with a laptop, so I'm not sure what the issue is.
I'm not being sarcastic - I'm genuinely curious.
I'm not being sarcastic - I'm genuinely curious.
#45
Community Director Emerita




Join Date: Oct 2000
Location: Anywhere warm
Posts: 35,578
My husband was absolutely forbidden to use his on CX SFO-HKG. The FA brought documentation to show him. He was then met in HKG by a CX employee with further explanation as to why they do not allow it.


