Sep 12, 2022, 12:43 pm
Last edit by: philemer
Make sure you have an account set up with the provider (car rental/hotel/airline) that you are booking travel with before you book with CapOne.
Booking travel through C1 portal by Hopper
Oct 21, 2022 | 11:32 am
#181
FlyerTalk Evangelist
Join Date: Aug 2002
Location: Intermountain West
Programs: Too many to list
Posts: 12,728
Anyone else notice the limited selection of hotels on C1 travel. If I am looking for a specific hotel, at least 50% of the time it does not show up on C1 travel - and I can check the same hotel on hotels.com and it comes up and shows availability.
It's not just small random hotels that are missing. As an example, if anyone wants to check my work, searching Barcelona for 2/1-2/2 2023 specifying Novotel brings up 3 hotels on hotels.com and zero hotels on C1 Travel.
It's not just small random hotels that are missing. As an example, if anyone wants to check my work, searching Barcelona for 2/1-2/2 2023 specifying Novotel brings up 3 hotels on hotels.com and zero hotels on C1 Travel.
Nov 20, 2022 | 1:52 pm
#182
Join Date: Oct 2018
Posts: 2,423
What is with the very limited flight availability? For any city pair I was looking at, with plenty of flights available on GF (and OTAs and airlines directly), I see virtually none of the same options on C1. Some routings show *no* availability in business at all (which, of course, is pretty much impossible), or if they do - only offer tickets 200% more expensive than everywhere else. Is this the norm?
P.S. Ok, so reading above, seems like this is common. C1 travel is clearly not a fully featured OTA, probably select a limited subset of flights based on the commission they can charge. That's unfortunate (and borderline scammy).
P.S. Ok, so reading above, seems like this is common. C1 travel is clearly not a fully featured OTA, probably select a limited subset of flights based on the commission they can charge. That's unfortunate (and borderline scammy).
Last edited by tr3k; Nov 21, 2022 at 8:18 am
Nov 20, 2022 | 3:05 pm
#183
Moderator: Southwest Airlines, Capital One
Join Date: Sep 1999
Location: California
Programs: WN A-list preferred, United Club Lietime (sic) Member
Posts: 22,787
I had a very good experience this month with booking an AA international flight using capitalonetravel. Fares were high but the same on aa.com and other sites. I booked the non-refund free changes fare. I called once to change flight time, and I called a second time to change it back. No charge for either change. No excessive hold times. This is exactly how it's supposed to work.
Nov 25, 2022 | 9:08 am
#184
FlyerTalk Evangelist
Join Date: Aug 2002
Location: Intermountain West
Programs: Too many to list
Posts: 12,728
Can't book a flight with Reward pts & cash/card?
I'd like to book a $680 flt and use abt 48000 reward pts & pay the $200 balance with my Cap1 card but I'm never given that option. At check out all it says is $680 or 68K points. But I only have 48K pts. I know that I could pay the whole $680 with my card and later erase $480.
Easy to do with Chase UR but not possible with Cap1?
Easy to do with Chase UR but not possible with Cap1?
Nov 25, 2022 | 10:37 am
#185
Flyertalk Posting Legend Moderator: Credit Card Programs, American Express, Capital One, Chase, Citi, Diners Club, Eco Travel, Signatures
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA, IHG & Marriott Platinum; HH Gold
Posts: 51,741
This recent article says that you can mix money and points:
I cannot test because my points balance is zero, but what happens if you choose the pay with points option even though you do not have the full amount? It might offer a split payment option.
Search for your flight, hotel or car rental here in the Capital One travel portal and select the options you want to book. Youll have the option to pay for your trip entirely with your Venture miles or you can use a combination of miles and cash.
Nov 25, 2022 | 11:15 am
#186
FlyerTalk Evangelist
Join Date: Aug 2002
Location: Intermountain West
Programs: Too many to list
Posts: 12,728
This recent article says that you can mix money and points:
I cannot test because my points balance is zero, but what happens if you choose the pay with points option even though you do not have the full amount? It might offer a split payment option.
I cannot test because my points balance is zero, but what happens if you choose the pay with points option even though you do not have the full amount? It might offer a split payment option.
USD $678.94/67,894 miles
And right below this it says "Confirm and book."
Since this is a non-refundable ticket I don't want to take a chance and then end up with an e-credit of $678 with DL if I choose to cancel later. I rarely fly DL so I may never use the credit. I'll just wait and use my 48K pts on something else. Thanks for the link.
Nov 25, 2022 | 11:21 am
#187
Flyertalk Posting Legend Moderator: Credit Card Programs, American Express, Capital One, Chase, Citi, Diners Club, Eco Travel, Signatures
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA, IHG & Marriott Platinum; HH Gold
Posts: 51,741
Several people will correct me if I am wrong, but even non-refundable tickets can be cancelled for a refund in the first 24 hours (unless the flight is for travel in the next few days).
If you made a booking within the past 24 hours, you may be eligible to cancel with no penalties by calling 844-422-6922.
Nov 25, 2022 | 11:33 am
#188
FlyerTalk Evangelist
Join Date: Aug 2002
Location: Intermountain West
Programs: Too many to list
Posts: 12,728
Edit: changed my mind and decided to use my 48K pts to offset the FC tix. Had the option to use all or part of my pts.
Last edited by philemer; Nov 27, 2022 at 8:13 pm
Dec 15, 2022 | 11:46 am
#190
Join Date: Mar 2022
Posts: 20
Mind enlightening me why you paid with points instead of redeeming the points after the flight posts? I thought you're rewarded more by spending cash (5x) as compared to other portals that encourage point spending in the portal like Chase Ultimate Rewards.
Dec 17, 2022 | 12:32 pm
#191
FlyerTalk Evangelist
Join Date: Aug 2002
Location: Intermountain West
Programs: Too many to list
Posts: 12,728
Like you mentioned, the Hopper portal let's you select how many points to apply after you enter in the traveler info and it checks the flight availability once more.
Mind enlightening me why you paid with points instead of redeeming the points after the flight posts? I thought you're rewarded more by spending cash (5x) as compared to other portals that encourage point spending in the portal like Chase Ultimate Rewards.
Mind enlightening me why you paid with points instead of redeeming the points after the flight posts? I thought you're rewarded more by spending cash (5x) as compared to other portals that encourage point spending in the portal like Chase Ultimate Rewards.
Last edited by philemer; Dec 17, 2022 at 12:47 pm
Jan 1, 2023 | 12:58 pm
#193
Join Date: Sep 2002
Location: Thousand Oaks, Ca., USA
Programs: AA Lifetime Plat; Bonvoy Titanium Lifetime Elite;Hyatt Globalist; HHonors Diamond; United Silver
Posts: 9,892
I don't have the cap1 card, but a friend does.
He said that there were a predominance of hotels only offering non cancellable reservations where he wanted to go (Tuscon for example).
I know that the hotel choices are limited, but I thought it unlikely to be the case. Are the hotels like Courtyard, Hyatt Place, Hilton Garden Inn in Tuscon available in the portal on cancellable rates?
He said that there were a predominance of hotels only offering non cancellable reservations where he wanted to go (Tuscon for example).
I know that the hotel choices are limited, but I thought it unlikely to be the case. Are the hotels like Courtyard, Hyatt Place, Hilton Garden Inn in Tuscon available in the portal on cancellable rates?
Jan 1, 2023 | 3:54 pm
#194
Join Date: Feb 2012
Posts: 4,631
IME many available hotels offer more than a single rate. The cheapest rate may indeed be non-refundable. But for a trivial extra payment, one can get a fully refundable option.
Jan 20, 2023 | 1:45 pm
#195
Join Date: Dec 2019
Location: Washington, DC
Programs: UA Silver, Marriott Gold, Hilton Gold, Hyatt Explorist
Posts: 179
I am constantly reevaluting my credit card strategy. Currently Chase/Amex work great for me. I have the Cap One Savor One card so thought I'd give the Cap 1 travel portal a spin. To the best that I can see they don't offer the option to do multi city flights? The flight selection in Business Class TATL is non existent. (I was looking at MAD and BCN). Am I missing something or is the travel portal essentially non operational? While I usually book with the airlines, for the purposes of points I like to use the travel portals as opposed to transfer since I never can find award space on my very popular completely inflexible dates. haha!
