No miles/ tier points on revenue ticket with MFU
#1
Original Poster
Join Date: Aug 2006
Location: New York City
Posts: 264
No miles/ tier points on revenue ticket with MFU
Hi all,
I know this has been answered before, but I can't seem to find the correct thread through a search, so my apologies in advance.
I MFU'd from WT+ to Club (JFK-LHR-JFK), and have received 0 miles and 0 tier points for the trip, according to my EC account.
I am pretty sure that I should receive miles and tier points according to the paid (WT+) class.
Is that right? If so, what is the best way to try to obtain credit?
Thanks very much for your help!
Joe
I know this has been answered before, but I can't seem to find the correct thread through a search, so my apologies in advance.
I MFU'd from WT+ to Club (JFK-LHR-JFK), and have received 0 miles and 0 tier points for the trip, according to my EC account.
I am pretty sure that I should receive miles and tier points according to the paid (WT+) class.
Is that right? If so, what is the best way to try to obtain credit?
Thanks very much for your help!
Joe
#2
FlyerTalk Evangelist
Join Date: Jul 2004
Location: UK
Programs: Mucci, BA LTG + GGL, SPG LTP, HHonors Diamond, IHG Spire Ambassador
Posts: 12,695
Yes, it's come up many, many, many times Yes that's right - WT+ points/miles due. Chase it up with the EC through normal channels - contact your service centre. If they fail to help, PM BA Executive Club the details and I'm sure Nicci will ensure it's fixed ^
#4
Join Date: Jan 2009
Location: Beautiful Stockholm,....and now getting darker earlier...urgh
Programs: BAGold. Thatīs it....oh, and Hertz #1 Gold 5 Star
Posts: 351
Happened to me 3 weeks ago (for the second time) on my outbound LHR-HKG, and brought it up in a running thread while away. I was going to contact my Exec center when I returned, but lo and behold, it had already been fixed for me^^
I have a feeling that it may have been fixed from "inside" but canīt be sure. However, if that was the case, many many thanks to who ever was responsible:-::-::-::-:
I have a feeling that it may have been fixed from "inside" but canīt be sure. However, if that was the case, many many thanks to who ever was responsible:-::-::-::-:
#5
Join Date: Feb 2000
Location: New York, NY, USA
Programs: BAGold; AA3MMPlat; UA1MMGold; FBGold; MarriottAmb; AccorPlat; HHGold; ICPlatAmb; HyattDiscoverist
Posts: 4,378
It's happened to me frequently. (It seems to get fixed faster now than before--usually only one call required while in the past it took two or three.) Someone in the US BAEC told me it has something to do with the way the tickets are read.