New function on MMB
Feb 12, 2008, 3:26 pm
#1
Original Poster
Join Date: Nov 2007
Location: London, UK
Programs: BA Blue
Posts: 199
New function on MMB
Have you noticed?
It nows has new functions like
Disability assistance
Find out how we can assist you if you are disabled
Add more mobile/cell numbers
Be informed of any disruption or service information on your booking
Service communications regarding this booking will be sent to;
[email protected]
change
Service communications regarding this booking will be sent to;
+447xxxxxxx
change or add more numbers
It nows has new functions like
Disability assistance
Find out how we can assist you if you are disabled
Add more mobile/cell numbers
Be informed of any disruption or service information on your booking
Service communications regarding this booking will be sent to;
[email protected]
change
Service communications regarding this booking will be sent to;
+447xxxxxxx
change or add more numbers
Feb 12, 2008, 10:24 pm
#2
Moderator: Hyatt Gold Passport & Star Alliance
Join Date: May 1998
Location: London, UK
Programs: UA-1K 3MM/HY- LT Globalist/BA-GGL/GfL
Posts: 12,094
Add more mobile/cell numbers
Be informed of any disruption or service information on your booking
HaaHaaHaa - this never happens in my experience.
Be informed of any disruption or service information on your booking
HaaHaaHaa - this never happens in my experience.
Feb 13, 2008, 12:33 am
#3
Join Date: Jan 2007
Location: Hitchin, UK
Programs: BA Gold, Hilton Gold, SPG Gold
Posts: 41
I had always thought this, until a few weeks ago. When in the US with a work colleague, he received a text to say his LAX-LHR flight (in 4 days time) had been cancelled and that he had been rebooked on the later flight. It even gave a phone number to call if he didn't want to take that option.
Feb 13, 2008, 1:21 am
#5
Join Date: Jun 2005
Location: London, UK
Programs: AA 2MM - PLT, BA GGL, SPG Plat, Hilton Diamond
Posts: 6,221
Yes I got a text and an email this morning telling me my BRU-LHR has been cancelled today.
Works like a charm. Oh wait a minute I cancelled that ticket 5 weeks ago
Works like a charm. Oh wait a minute I cancelled that ticket 5 weeks ago
Feb 13, 2008, 2:25 am
#6
Join Date: Dec 2003
Location: Nottinghamshire
Programs: BA Silver, HH Silver.
Posts: 2,200
I changed the email on a recent booking but BA didn't bother the mobile number did update no problems.I have to say in the past I have always received a call when flight schedules have changed a few weeks out.
Feb 13, 2008, 3:00 am
#8
Join Date: Jul 2004
Posts: 1,525
I had a phone call on my mobile from BA a few years ago whilst on holiday in Cyprus to say that my return flight from LCA was delayed 2 hours... shame we had already left for the airport though... we were booked in CE so not sure if that makes a difference.
Feb 13, 2008, 4:15 am
#9
Join Date: Mar 2005
Programs: Mucci, BA-GGL, LH-Sen
Posts: 2,241
I think the new functionality is the disability assistance. All the others you list at least have been around for some time.
I've always received a text message if there's been disruption to my flights. Of course I'd rather there be no disruption but at least they're good about informing me.
I've always received a text message if there's been disruption to my flights. Of course I'd rather there be no disruption but at least they're good about informing me.
Feb 13, 2008, 5:47 am
#11
Join Date: Jan 2005
Location: SIN 5 days out of 7
Programs: BD*G, A3*G, BA-S, Accor Gold, IHG Amb
Posts: 5,505
If a text message is sent, but I never received it, e.g. mobile doesn't have reception in that country/battery flat does BA dissolve their responsibility for informing you by any other means (e.g. calling you on a non-mobile number you may have provided)?
I'd still expect a phone call so they know you've been informed, but I get the impression they give you a text message and if you don't act on it the problem is yours alone?
I'd still expect a phone call so they know you've been informed, but I get the impression they give you a text message and if you don't act on it the problem is yours alone?
Feb 13, 2008, 5:52 am
#12
Join Date: Jun 2007
Location: Lausanne, Switzerland
Programs: BA Gold, M&M, PC PlatAmb, Marriott, SPG
Posts: 427
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