BA to introduce passenger scoring
Feb 27, 2007, 10:21 am
#1
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BA to introduce passenger scoring
From 21st March, BA will introduce the CIV system for Passenger Information Lists. The PIL is a definitive passenger list given to crews after boarding closes , and as of 21/03 passengers will have a Customer Individual Value, or "score". The aim of the CIV is for crews to be able to differentiate between who spends what on BA! A Premier passenger will always have a score of 100 (maximum), whilst Gold card holders can expect a minimum of 39.
So, Mr X in 21F may have a score of 12, whilst Miss Y in 21G may have one of 89 meaning she would be given priority over Mr X, should, for example, meal choices run out, upgrades be available etc, etc....
What's your score?!
So, Mr X in 21F may have a score of 12, whilst Miss Y in 21G may have one of 89 meaning she would be given priority over Mr X, should, for example, meal choices run out, upgrades be available etc, etc....
What's your score?!
Feb 27, 2007, 10:30 am
#2
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More importantly, what's your source...it would be interesting to find out as this has been much discussed in the past.
Feb 27, 2007, 10:31 am
#3
Join Date: Jun 2001
Location: London, UK / (TLV), Israel
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Where did you get hold of this info? Also how is it calculated?
What would my score be roughly?
TLV-LHR-TLV Fortnightly in J (Paid 'I-Class')
&
TLV-LHR-JFK-LHR-TLV Bi-monthly in J (Paid 'I-Class TLV-LHR-TLV + 'W-Class' MFUed LHR-JFK-LHR)
What would my score be roughly?
TLV-LHR-TLV Fortnightly in J (Paid 'I-Class')
&
TLV-LHR-JFK-LHR-TLV Bi-monthly in J (Paid 'I-Class TLV-LHR-TLV + 'W-Class' MFUed LHR-JFK-LHR)
Last edited by jonnye; Feb 27, 2007 at 10:36 am
Feb 27, 2007, 10:31 am
#4
Join Date: Jul 2006
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Given the current high rate of status/exec numbers being left off both boarding passes and manifests as posted by many on here (including myself), it is clearly going to work fantastically....
Feb 27, 2007, 10:34 am
#5
Join Date: Jul 2006
Location: Europe
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And how does this differ from the existing CCV score?
Feb 27, 2007, 10:36 am
#6
Join Date: May 2003
Location: Hong Kong
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I wondered how long it would take for someone with inside information to post this.
B
B
Feb 27, 2007, 10:49 am
#7
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But anyway... will this new score be based on spending on BA, or rather flight patterns, booking classes booked, and status (besides of course the apparent minimum for Goldmembers). It seems like making this information available to more people will only complicate things even more, but I suppose it could also give über-Goldmembers something to shoot for: the magical three-digit CIV score.
Feb 27, 2007, 11:00 am
#8
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What a terrible terrible idea.
Feb 27, 2007, 11:06 am
#10
Join Date: May 2006
Posts: 2,774
It will still be out weighed by the existing scoring system, does the staff member fancy the customer, is the customer flirting back, are they cute, are they dressed like your grandparents would etc etc etc. 
Feb 27, 2007, 11:11 am
#11
Join Date: May 2003
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Mind you, I think we all did.
B
Feb 27, 2007, 11:14 am
#12
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Feb 27, 2007, 11:20 am
#13
Join Date: Apr 2005
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QF has already introduced passenger scoring... at least for famous actors.
Feb 27, 2007, 11:20 am
#14
Join Date: Dec 2004
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Arse-uming this list comes with the manifest... it's going to make it a lot easier for people to find out their scores
Feb 27, 2007, 11:21 am
#15
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Location: Tucson, AZ, USA. UA 1K, reluctant but * best in class * DL FO/MM. Former BA jumpseat rider and scourge of Dilbertian management and apologists. As LX might - and do - say: "....an experienced frequent flyer of international airlines"
Posts: 3,386
Long live the EMPIRE! At least, until MOL buys BA out and then it'll only take five seconds for it all to come undone. At that time you can forget about your score because MOL's democratic system assigns every passenger the same weighting. Nul points.RTS