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Same problem with me - four cheapie economy flights over the last week, silver cardholder, so should have got 125 miles + 125 bonus miles for each flight. But only original 125 miles posted, no sign of bonus miles.
Cue a phone to BAEC - <<<20 mins on hold>>> then Me : <explained problem> Operator : I'm sorry sir, you don't earn tier points on non-flexible economy flights Me : that's not what I'm talking about <explained problem again> Operator : Bonus miles for silver cardholders? I don't know what you're talking about sir <<<on hold for 5 mins>>> then Operator : I'm sorry sir, you don't earn bonus miles on non-flexible economy flights Me : then can you explain why I have for the 100 other domestic flights I've taken this year Operator : I'm sorry sir, you shouldn't have Me : that's not correct, trust me. Please check again <<<on hold for another 5 mins>>> then Operator : oh, I see the problem sir. You should have received the bonus miles. I'll fix that within the next 7 days. Me : thank you ! OK its only 500 miles and I'm not particularly concerned about them, but I am concerned about wasting half an hour of my life chasing them and then being given incorrect information about what is, lets face it, one of the most basic benefits of the EC. Doesn't inspire confidence. |
Originally Posted by edi-traveller
(Post 6801449)
You don't get a J bonus because even though it is ticketed in J it isn't really J it is really Y but for some reason BA prefer Y to be denoted as J on Domestic just to confuse everyone - hence why it prints out C on the boarding card. Its a Y ticket that is really J that says it is C.
((It's okay my coat is already on!)) ...the last 130 or so J domestics in 24 months have convinced me that I won't be getting a J bonus! :) ...although I'd go as far as to say it is a J product apart from in the air... you get the lounge access, use the Business checkin, it says Business UK on the ticket... |
Originally Posted by schofs
(Post 6802678)
...although I'd go as far as to say it is a J product apart from in the air... you get the lounge access, use the Business checkin, it says Business UK on the ticket...
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Sorted!
My missing tier bonus miles posted today, not as a separate adjustment transaction, but in such a way as to correct the original mis-posted transactions.
Didn't express that very well ... what I mean is that you now can't tell that the error was ever made. |
Mine too was corrected this week.
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