unbelievable handling at BRU checkinn
#16
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Originally Posted by Traveloguy
Are you the passenger, or is your friend?
Remember there are data protection acts and as you are not he passenger BA cannot deal with you. Your friend really should have provided all this information.
Could I suggest that you give your friend the information you have printed to BA instead? That may have the desired effect in future.
Remember, the reasons BA will not deal with you are the same reasons your bank won't deal with someone else regarding your account.
Remember there are data protection acts and as you are not he passenger BA cannot deal with you. Your friend really should have provided all this information.
Could I suggest that you give your friend the information you have printed to BA instead? That may have the desired effect in future.
Remember, the reasons BA will not deal with you are the same reasons your bank won't deal with someone else regarding your account.
#17
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Originally Posted by bertheike
What is your problem with "Visa Runners" ?
It is absolute legal ! One leave the country and after 5 minutes one enters again and gets the same entry as you arrive from anywhere else in the world.
Thatīs the rules, and if Thailand wouldnīt like that, they could easyly change them and say one is only entitled for 1 or 2 free entrys like this every year. But they donīt, and so it is nothing against it.
I know people they live since 17 years in Thailand with doing this runns every 1/3/6 month ( depending how long they get entry now ).
It is absolute legal ! One leave the country and after 5 minutes one enters again and gets the same entry as you arrive from anywhere else in the world.
Thatīs the rules, and if Thailand wouldnīt like that, they could easyly change them and say one is only entitled for 1 or 2 free entrys like this every year. But they donīt, and so it is nothing against it.
I know people they live since 17 years in Thailand with doing this runns every 1/3/6 month ( depending how long they get entry now ).
The Government has gone on record as saying they do not want "poor quality" tourists and/or long staying visitors. Whilst I am not always the biggest fan of the current Thai Government this is one of their more sensible initiatives.
#18
Join Date: Oct 2005
Location: London
Programs: BAEC Bronze
Posts: 1,090
As others have said before, the BRU agent took the appropriate steps. Your friend, couldn't prove on checking in that he had onward travel plans from BKK within 30days. You claim that there was a booking with a LCC, then you should have given your friend a printed copy of that booking to take with him. You happily quote the rules, but you must also be aware that your friend would be required to prove that he has onward travel plans and that he should be prepared to present them if requested, particularly if requested by BKK immigration.
What would you have said had BA allowed him to travel and then he reached BKK but was denied entry because he couldn't prove that the was intending to leave the country within 30 days and they questioned the return date? Would you then blame BA for allowing him to travel without the proper documentation?
None really. The delay was caused by weather and therefore wasn't within the airline's control. LHR services faced considerable disruption yesterday evening due to severe weather in West London. Based on our briefings today, it seems to have had a major impact on all services yesterday evening from around 1830 BST.
What would you have said had BA allowed him to travel and then he reached BKK but was denied entry because he couldn't prove that the was intending to leave the country within 30 days and they questioned the return date? Would you then blame BA for allowing him to travel without the proper documentation?
Originally Posted by bertheike
Well just my friend called me again ( oh wonder out of the UK ).
yesterday they had a 2h delay incomming from BRU, so he missed the flight to BKK. They rebooked him to TGs flight today at 12:30 ! Original was 22:00 yesterday , so about 14.5 h later.
They paid hotel but nothing else. Any idea to which compensation he is entitled ?
yesterday they had a 2h delay incomming from BRU, so he missed the flight to BKK. They rebooked him to TGs flight today at 12:30 ! Original was 22:00 yesterday , so about 14.5 h later.
They paid hotel but nothing else. Any idea to which compensation he is entitled ?
#19
Join Date: Feb 2005
Posts: 3,806
Originally Posted by Traveloguy
Remember there are data protection acts and as you are not he passenger BA cannot deal with you. Your friend really should have provided all this information... Remember, the reasons BA will not deal with you are the same reasons your bank won't deal with someone else regarding your account.
It seems to me a strange sort of rule. If it is based on BA not depositing someone into Thailand who might overstay, then it is hardly a solution to rejig his ticket so it appears that he is going to leave within 30 days when BA knows full well he has no intention of taking that return flight on that date.
Agree that the pax should have brought the necessary documentation, but surely the answer was to get hold of the real exit flight information (possibly by being a little more cooperative and giving a fax number) rather than creating some bogus return flight to get rid of the problem.
#20
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Originally Posted by Land-of-Miles
It is questionable whether visa running is legal, according to my other half visa runners are periodically arrested and deported. .
Originally Posted by Land-of-Miles
My problem is that if these people really wanted to live more permanently in Thailand there are a variety of totally legitmate ways to acheive this. Those that do not obtain proper long stay status tend to be those holding down poorly paid "english teacher" or other such roles, essentially to fund their "nightlife" activities. .
But those which are not aged 55plus have not that much availabilities to stay longer than max 3 month.
I personaly invested big amounts in properties and also only get a max 90 day visa. Not that I want to stay at the moment permanet, but may be in 5 years.
Originally Posted by Land-of-Miles
. Thailand would be better off without people like this, and those of us regular visitors who have proper status prefer not to be "tarred with the same brush".
The Government has gone on record as saying they do not want "poor quality" tourists and/or long staying visitors. Whilst I am not always the biggest fan of the current Thai Government this is one of their more sensible initiatives.
The Government has gone on record as saying they do not want "poor quality" tourists and/or long staying visitors. Whilst I am not always the biggest fan of the current Thai Government this is one of their more sensible initiatives.
What is proper status and what not ?
With the poor quality tourists I agree ! But not with long staying visitors spending big money in THailand and regular tax payers.
A friend of mine lives for 18 years in Phuket, he has a 2 million company and holds a legal working permit. But he also only gets a max. 90 days visa.
He pays taxes, never ever got anything from the Thai goverment and spents minimum 3 Thais a legal job.
But if you have any idea how one gets a legal permanent resident, iam really interested. ( whithout marrying a Thai ).
#22
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Join Date: Dec 2004
Posts: 11,924
Be warned also about visa checks for onward flights (next day or later) on the same itinerary, where a visa is required.
I recently travelled ZRH-LHR, as the first sector on a ZRH-LHR-DME booking. The LHR-DME flight was the following day. On my trip to/from ZRH, I was carrying my passport without the Russian visa. The security staff at the gate at ZRH really didn't want to let me board for LHR, as I couldn't show the visa for Russia. I explained about having a second passport with the visa, but it took several phone calls, almost missing the flight, before they gave in and let me board.
I recently travelled ZRH-LHR, as the first sector on a ZRH-LHR-DME booking. The LHR-DME flight was the following day. On my trip to/from ZRH, I was carrying my passport without the Russian visa. The security staff at the gate at ZRH really didn't want to let me board for LHR, as I couldn't show the visa for Russia. I explained about having a second passport with the visa, but it took several phone calls, almost missing the flight, before they gave in and let me board.
#23
Join Date: Feb 2006
Location: London
Posts: 2,809
Originally Posted by Smirnoff
I recently travelled ZRH-LHR, as the first sector on a ZRH-LHR-DME booking. The LHR-DME flight was the following day. On my trip to/from ZRH, I was carrying my passport without the Russian visa. The security staff at the gate at ZRH really didn't want to let me board for LHR, as I couldn't show the visa for Russia. I explained about having a second passport with the visa, but it took several phone calls, almost missing the flight, before they gave in and let me board.
#24
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Originally Posted by jhm
Assuming you're British, I find it surprising that they were going to deny you boarding on a flight back to your own country notwithstanding the flight to DME the following day (not even the same day)!
#26
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Originally Posted by SpeedbirdLHR
What would you have said had BA allowed him to travel and then he reached BKK but was denied entry because he couldn't prove that the was intending to leave the country within 30 days and they questioned the return date? Would you then blame BA for allowing him to travel without the proper documentation?.
TG even did not ask to see the return. And I think they should know best about their own immigration rules!
Originally Posted by SpeedbirdLHR
None really. The delay was caused by weather and therefore wasn't within the airline's control. LHR services faced considerable disruption yesterday evening due to severe weather in West London. Based on our briefings today, it seems to have had a major impact on all services yesterday evening from around 1830 BST.
#27
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now the next horror.
My friend had only one bordcase 9.5 kg.
This agent in BRU refused this as cabin luggage. He only would accept 6 kg.
He had to checkin this bordcase.
missing that connection in LON my friend asked for his luggage ( which was checked through to BKK ) and was told this would be reloadet to terminal 3 onto TG. I checked his PNR in AMADEUS and there was realy a remark " please reload luggage to Term 3 ". After he arrived in BKK, his luggage was not there, it should arrive with the next BA plane another 10 h. later. After this arrived I phoned baggage claim, and they confirmed itīs still in LON ! and will not come until next days BA flight ! He could buy things up to 3000 THB 65 Eur. or around 45 GBP How helpful if you only have these things you just wearing.
My friend had only one bordcase 9.5 kg.
This agent in BRU refused this as cabin luggage. He only would accept 6 kg.
He had to checkin this bordcase.
missing that connection in LON my friend asked for his luggage ( which was checked through to BKK ) and was told this would be reloadet to terminal 3 onto TG. I checked his PNR in AMADEUS and there was realy a remark " please reload luggage to Term 3 ". After he arrived in BKK, his luggage was not there, it should arrive with the next BA plane another 10 h. later. After this arrived I phoned baggage claim, and they confirmed itīs still in LON ! and will not come until next days BA flight ! He could buy things up to 3000 THB 65 Eur. or around 45 GBP How helpful if you only have these things you just wearing.
#28
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Join Date: Dec 2004
Posts: 11,924
Originally Posted by jhm
Are you sure the ZRH security person wasn't just being overzealous ?
#29
Join Date: Jan 2003
Location: London, UK
Posts: 5,657
Originally Posted by bertheike
now the next horror.
My friend had only one bordcase 9.5 kg.
This agent in BRU refused this as cabin luggage. He only would accept 6 kg.
He had to checkin this bordcase.
missing that connection in LON my friend asked for his luggage ( which was checked through to BKK ) and was told this would be reloadet to terminal 3 onto TG. I checked his PNR in AMADEUS and there was realy a remark " please reload luggage to Term 3 ". After he arrived in BKK, his luggage was not there, it should arrive with the next BA plane another 10 h. later. After this arrived I phoned baggage claim, and they confirmed itīs still in LON ! and will not come until next days BA flight ! He could buy things up to 3000 THB 65 Eur. or around 45 GBP How helpful if you only have these things you just wearing.
My friend had only one bordcase 9.5 kg.
This agent in BRU refused this as cabin luggage. He only would accept 6 kg.
He had to checkin this bordcase.
missing that connection in LON my friend asked for his luggage ( which was checked through to BKK ) and was told this would be reloadet to terminal 3 onto TG. I checked his PNR in AMADEUS and there was realy a remark " please reload luggage to Term 3 ". After he arrived in BKK, his luggage was not there, it should arrive with the next BA plane another 10 h. later. After this arrived I phoned baggage claim, and they confirmed itīs still in LON ! and will not come until next days BA flight ! He could buy things up to 3000 THB 65 Eur. or around 45 GBP How helpful if you only have these things you just wearing.