Frequentflyer99

Sorry if this already covered elsewhere, but on an MFU booking are points / miles awarded on the class paid for or the class to which the miles have upgraded one.

If the latter, there is effectively no mileage cost for an MFU LHR-JFK from WT+ to J during the triple miles promo (with Gold card miles awarded). Can it be that one can effectively fly LHR/JFK/LHR in J for only £450 and no miles ??

skippythelizard

Points and miles are based on the class paid.

Boo Boo

I am pretty sure, from what I have read on this forum, that you get miles and tier points for class paid for (rather than class travelled)...

Makes sense, but definitely a shame...

Boo

vSFU

Definitely - class paid

Frequentflyer99

As a PS, has anyone actually booked the paid flights with the shareholders discount and then upgraded via the EC ?

dnw

No, but I have it in writing from the company secretary that it can be done and that any denial from EC staff should be referred back to her...

whmere

Ah, for the good old days! In the NAEC, you used to get points and miles for the class traveled when you did a MFU (they didn't have a fare bucket for it, so booked it into D/A). Gold memebers used to get a once-annual half-price redemption (maybe they still do, but I think they've quietly enhanced it). So once a year you could upgrade to J for 20k miles, and earn 20k miles flying it.

Globaliser

The triple miles T&C do say:- Isn't MFU treated as a redemption and booked into U class (ie not a qualifying class either)?

dnw

Inventory for the upgrade is taken from U class but the paid portion of the ticket is still in W/T class.... the system now properly handles 'dual' booking classes for exactly this kind of award, thats why they post to your account correctly.

In any case, W/T doesn't qualify if you look at the paid portion and U doesn't qualify if you look at the 'seated' portion.... so no triple miles either way!

senorbob

Having tried to upgrade a shareholder booking this very afternoon, there apparently has been a very recent e-mail to the reservations team stating that as they regard the shareholder discount as an "offer", it cannot be combined with MFU.

The Exec club team thought this was incorrect advice from reservations, but went away and double checked and told me it is now definitely the case.

Bit of an odd way to treat shareholders I think.

dnw

If you haven't already confirmed your plans, perhaps you'd like to call back again and try quoting the following:

From Ms Billington, no less (the star of the BA Shareholders page).

There is a big difference between a 'special offer' to all and benefit to part-owners of the company... if they persue not only this line but the recent exclusion from bonus miles promos, they will have a lot of shareholders, myself included!

Shall we plan a rebellion for the next AGM?

[This message has been edited by dnw (edited Jan 23, 2004).]

dnw

FWIW I have fired off an email to Ms Billington asking for further clarification and also *****ing about the T&Cs of the bonus miles promotions excluding shareholders... I'll post the results here.

BRITISH AIRWAYS USA

You are awarded miles/tier points based on the commercial ticket that you purchase.

Someone already mentioned that the old MFU's (pre 01JUL03) were booked in the revenue class of service that you are travelling in. Passengers were getting miles/tier points for the cabin that they travelling because of this.

There are now booked in the award class of service that you are travelling in.

There are "SK" keywords that are placed in the PNR when going through the MFU ticketing performa to ensure you get the correct mileage/tier points.

Example of what the keywords look line in the PNR:

SK RDUG BA HK1 WT JU/S2

W: Cabin upgraded from.
T: Class upgraded from.
J: Cabin upgraded to.
U: Class upgraded to.

[This message has been edited by BRITISH AIRWAYS USA (edited Jan 23, 2004).]

Shuttle-Bored

It's a shame that EC reservations are patchy on their knowledge of this. I booked an MFU yesterday, and on enquiring about whether I'd earn miles on the WT+ fare purchased, I was told "it's not possible to earn and burn miles in the same transation".

Fortunately a bit of digging in ba.com and on FT confirmed otherwise - but again it shows how the answer you get from BA depends on who you speak to...

For the record, an open jaw out to Phoenix and in from SFO cost just under £600 - great deal given that the J class flights are £3,300!

[This message has been edited by Shuttle-Bored (edited Jan 24, 2004).]

Prospero

On the subject of MFU and award travel being booked into a common class U. I am finding that the EC does not automatically award the T fare miles, bonus or tier points on MFU travel (T to J). Instead, the sector is listed as ineligible fare, which of course it isn't. Follow up phone call is required to set things straight.

Anyone else affected in this way?