Family redemption needs changing + new companion voucher
Mar 27, 2024, 4:41 am
#1
Original Poster
Join Date: May 2006
Programs: FB Silver, Hhonours Diamond
Posts: 51
Family redemption needs changing + new companion voucher
I'm looking for some advice please on how to navigate this scenario. As a family of five, we're going to ISB in the summer. Our outbound date is the same, but due to different return dates I created two separate redemptions/PNRs as follows
PNR 1: OP (Adult 1), Adult 2, Child 1. This booking contains a (2023) BA Amex economy companion voucher and was booked as 85,000 Avios + £750
PNR 2: Adult 3, Child 2. This was booked as 66,000 Avios + £790
Now, Child 2 has changed his mind and wants to return with me. BAEC call centre advised this would be a change fee of £35 or £50 (fine), would need to split the booking up and a new booking generated for Child 2 which would be linked to PNR1, subject to Avios availability on for that return date (fine). Q1 Does this sound correct and any anomalies here?
They were unable to advise what impact this would have to the Avios+Cash and would have to wait for back office to deal with it. Q2: Can anyone estimate this better than me?
I also now have triggered a (2024) BA Amex economy companion voucher. Q3: As child 2 joins our booking, is it possible to use this companion voucher?
Thanks for any advice or insight
PNR 1: OP (Adult 1), Adult 2, Child 1. This booking contains a (2023) BA Amex economy companion voucher and was booked as 85,000 Avios + £750
PNR 2: Adult 3, Child 2. This was booked as 66,000 Avios + £790
Now, Child 2 has changed his mind and wants to return with me. BAEC call centre advised this would be a change fee of £35 or £50 (fine), would need to split the booking up and a new booking generated for Child 2 which would be linked to PNR1, subject to Avios availability on for that return date (fine). Q1 Does this sound correct and any anomalies here?
They were unable to advise what impact this would have to the Avios+Cash and would have to wait for back office to deal with it. Q2: Can anyone estimate this better than me?
I also now have triggered a (2024) BA Amex economy companion voucher. Q3: As child 2 joins our booking, is it possible to use this companion voucher?
Thanks for any advice or insight
Mar 27, 2024, 6:46 am
#2
Join Date: Nov 2017
Programs: BA, Hilton
Posts: 2,092
Q1. Yes, that sounds right. As a result, you will now have 3 distinct PNRs. PNR1=Adult1, Adult2, Child1, PNR2=Adult3, PNR3=Child2. PNR3 will necessarily be linked to PNR1, but as I understand it remains separate.
Q2. Sorry, don't know
Q3. I don't think there is any way to benefit from it. From what I understand, Child 2 is not on your booking even after the change - you can't add people to bookings after the fact - instead they are on their own, separate booking which is linked to yours (Aside: This is how they handle adults and children travelling in different classes, since you can't mix classes on the same booking). As such there remains 3 people on your PNR1, and there is no way to deploy a second voucher to your benefit.
Wiser heads may know more or correct any of the above, but that's how I understand it.
Q2. Sorry, don't know
Q3. I don't think there is any way to benefit from it. From what I understand, Child 2 is not on your booking even after the change - you can't add people to bookings after the fact - instead they are on their own, separate booking which is linked to yours (Aside: This is how they handle adults and children travelling in different classes, since you can't mix classes on the same booking). As such there remains 3 people on your PNR1, and there is no way to deploy a second voucher to your benefit.
Wiser heads may know more or correct any of the above, but that's how I understand it.
Mar 28, 2024, 9:47 am
#4
Original Poster
Join Date: May 2006
Programs: FB Silver, Hhonours Diamond
Posts: 51
Q1. Yes, that sounds right. As a result, you will now have 3 distinct PNRs. PNR1=Adult1, Adult2, Child1, PNR2=Adult3, PNR3=Child2. PNR3 will necessarily be linked to PNR1, but as I understand it remains separate.
Q2. Sorry, don't know
Q3. I don't think there is any way to benefit from it. From what I understand, Child 2 is not on your booking even after the change - you can't add people to bookings after the fact - instead they are on their own, separate booking which is linked to yours (Aside: This is how they handle adults and children travelling in different classes, since you can't mix classes on the same booking). As such there remains 3 people on your PNR1, and there is no way to deploy a second voucher to your benefit.
Wiser heads may know more or correct any of the above, but that's how I understand it.
Q2. Sorry, don't know
Q3. I don't think there is any way to benefit from it. From what I understand, Child 2 is not on your booking even after the change - you can't add people to bookings after the fact - instead they are on their own, separate booking which is linked to yours (Aside: This is how they handle adults and children travelling in different classes, since you can't mix classes on the same booking). As such there remains 3 people on your PNR1, and there is no way to deploy a second voucher to your benefit.
Wiser heads may know more or correct any of the above, but that's how I understand it.