Booked on BA, but MH won't cater?
#16
Original Poster
Join Date: Dec 2023
Posts: 70
At what point did I say it was the end of the world?
Last edited by aks120; Mar 18, 2024 at 2:25 pm Reason: Removed sentence - Rule 12.2 - If you have a difference of opinion with another member, challenge the idea - NOT the person
#17
FlyerTalk Evangelist
Join Date: May 2014
Location: UK
Programs: BA Gold
Posts: 12,272
Unfortunately as noted above, it's not. If you were on a BA codeshare with AA domestic US you could find yourself on a 2-2.5 hour flight with a bag of crisps / popcorn / Oreos. BA don't promise catering on partner airlines
#18
Original Poster
Join Date: Dec 2023
Posts: 70
Perhaps you could change this into a positive experience for you both by getting together a little surprise meal of favourite things for them and serving it yourself onboard ? It would be much better than any airline meal . You could even add a flower or two for that special touch
#19
Moderator: British Airways Executive Club, Marriott Bonvoy
Join Date: May 2006
Location: Englandshire
Programs: SPG LT Plat, BA G, BD*LG, MG Blue+ ...
Posts: 16,035
I guess it hinges on this : if you have a dietary requirement set up on your BA profile, is it reasonable to expect that each and every codeshare operator that BA uses will accommodate it ?
#21
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,860
[/de-escalation].
#22
Join Date: Nov 2014
Location: Brisbane
Programs: BAEC Blue/Bronze, Krisflyer, Qantas
Posts: 419
Strange coming from MH, is that because Vegan isn't considered 'Special' and is part of the main meal selections?
AirAsia is the other main option on that route, I do like their food options but everything else no so much .
AirAsia is the other main option on that route, I do like their food options but everything else no so much .
#23
Join Date: Sep 2002
Location: Cheltenham
Programs: KLM Plat for Life , BA Gold, HH Silver, (Other half Diamond), IHG Gold
Posts: 2,399
I may have found the issue / answer .
I have upcoming flights on MH BKK TO KUL return ticketed by Royal Jordanian and as a code share in C.
I can’t select seats on line so I have just rung them .
Their system / policy is that if the tickets are issued as a code share you can’t select seats or meals in advance . Refreshingly worse IT than BAs!
I have upcoming flights on MH BKK TO KUL return ticketed by Royal Jordanian and as a code share in C.
I can’t select seats on line so I have just rung them .
Their system / policy is that if the tickets are issued as a code share you can’t select seats or meals in advance . Refreshingly worse IT than BAs!
#24
formerly JackDann
Join Date: Oct 2017
Location: Northern Ireland
Posts: 1,660
Very difficult to cater to everybody’s individual needs - i’d love it if I could have the food that I prefer every time I fly, but is very rarely the case. I just done a 14hr flight on SQ and didn’t really eat much because I didn’t like anything on the menu, unfortunate - but just one of those things. Certainly wasn’t the airlines fault.
#25
Join Date: Jul 2017
Programs: Mucci Chevalier des Internautes Amables; BAEC
Posts: 971
Flew SIN-KUL on MH a couple of weeks back. The food was abysmal. The service little better, although perfectly friendly. I would suggest - vegan or otherwise - pack a sandwich if you genuinely can’t survive the relatively short flight without food.
#26
Join Date: Jan 2018
Location: Glasgow, UK
Programs: BA Gold
Posts: 635
Very good point, and of course, it's entirely reasonable that not every codeshare operator would accommodate the same preferences that BA does. But, with BA's continued investment in IT, maybe a nice future enhancement would be if someone has a preference that isn't accommodated on a codeshare, some messaging at time of booking to that effect would allow everyone to make an informed decision. I don't think the OP has grounds for complaint, but if they were so minded, they could offer this feedback to BA. Who knows, it might end up on a roadmap somewhere? Though I wouldn't hold my breath of it being a high priority item on the things that BA need to fix.
#27
Join Date: Aug 2017
Posts: 1,403
Crikey. Fly that in domestic F in the US and often you get nothing more than a 'snack' (biscuits) or a small cold salad!
#28
Join Date: Sep 2011
Location: London
Programs: BA Gold
Posts: 1,465
Of course we campaign for greater awareness and more inclusive services, but when dealing with such things, accepting that in many scenarios, where reasonable, the onus is and will be on you to make the accommodations becomes a way of life.
I understand and sympathise with your disappointment, though I may not entirely agree with your framing of the matter.
#29
Formerly known as tireman77
Join Date: Dec 2013
Posts: 5,536
OP states Vegan 'requirement' versus 'preference'. I do not know what medical conditions require a vegan diet, but I do have a friend who has Celiac disease (the real one, not the once hip 'gluten intolerant'). Eating anything with gluten (including things like broths that are textured with gluten) results in violent pain and gastric issues. He takes no chances even going out to a restaurant usually bringing his own food to ensure his health. Perhaps OP should consider doing something similar given the requirement?
Also, given that veganism is very much a WEIRD country phenomenon (as in the psychological bias: Western, educated, industrialised, rich and democratic) be prepared for the possible limited availability of vegan meals while travelling as they may be limited businesses catering to Western tourists.
Also, given that veganism is very much a WEIRD country phenomenon (as in the psychological bias: Western, educated, industrialised, rich and democratic) be prepared for the possible limited availability of vegan meals while travelling as they may be limited businesses catering to Western tourists.
#30
Join Date: Jul 2014
Location: UK - Hampshire & London
Programs: Mucci de Guardian des Celliers des Grands Crus 1e Classé, plus BAEC.
Posts: 2,738
It may depend on how strictly vegan the OP’s partner is, but much vegetarian food in that part of the world could be vegan by default. Just need to watch out for fish sauce etc.