Checked in at YYZ for Sri Lanka trip, no visa to India. Deboarded. Help.
Mar 2, 2024, 2:52 am
#1
Original Poster
Join Date: Jan 2016
Location: YVR
Programs: BA GGL/CCR
Posts: 99
Checked in at YYZ for Sri Lanka trip, no visa to India. Deboarded. Help.
Just got deplaned.
Have tickets YYZ to LHR (where we now are stuck) then to BOM then to CMB.
Have Sri Lankan visas, but no India. Booking is separate to Sri Lanka on Sri Lankan and less than 3 hours layover.
Now missing the SL flights and my tour.
Anything to say to help get me out of here? GGL line not working? Not much luck with BA these days
Have tickets YYZ to LHR (where we now are stuck) then to BOM then to CMB.
Have Sri Lankan visas, but no India. Booking is separate to Sri Lanka on Sri Lankan and less than 3 hours layover.
Now missing the SL flights and my tour.
Anything to say to help get me out of here? GGL line not working? Not much luck with BA these days
Mar 2, 2024, 2:56 am
#2
Join Date: Oct 2011
Location: London
Programs: BA Silver
Posts: 1,282
Exactly the same thing happened to another poster a few weeks back (ticket UK to India, separate ticket on UL to Sri Lanka and was denied boarding as no India visa ). I can’t immediately recall the thread title to post but it had lots of advice on there.
Mar 2, 2024, 2:59 am
#4
Join Date: Oct 2011
Location: London
Programs: BA Silver
Posts: 1,282
Found it
Denied Boarding by British Airways
Best advice from CWS was to get evisa quickly and ask for BA to rebook you to next day . Good luck
Denied Boarding by British Airways
Best advice from CWS was to get evisa quickly and ask for BA to rebook you to next day . Good luck
Mar 2, 2024, 3:00 am
#5
Join Date: Jan 2013
Location: Hampshire UK
Programs: BA Silver, Virgin Red, Accor Gold, IHG Platinum
Posts: 150
This is the thread
Denied Boarding by British Airways
Denied Boarding by British Airways
Mar 2, 2024, 8:14 am
#8
Join Date: Sep 2012
Posts: 2,575
Not sure how viable it would be but you could try find out how much it would be to have BA reroute you to Dubai or Doha. Somewhere you could pick up a flight to Sri Lanka relatively inexpensively . Maybe even changing your ex-India ticket
Last edited by sammyg901; Mar 2, 2024 at 1:30 pm Reason: Unfortunate typo!
Mar 2, 2024, 8:37 am
#9
Join Date: Oct 2014
Location: UK
Programs: BAEC
Posts: 1,855
Not a bad shout. It would require being nice to people as well as being a GGL but it might work and be quicker than an evisa.
Mar 2, 2024, 9:13 am
#10
Join Date: Jul 2008
Posts: 801
You really only have a few options
get the visa which can take time
buy a new ticket where it is all on one pnr
reroute thru the middle east
all are potentially costly solutions and on you, your best bet is probably the reroute and you might be able to get ba to work with you, this should have been picked up prior to your first segment but doesn’t always, keep in mind it was your responsibility not to be blaming but to pint out ba doesn’t have to do anything though they might well
get the visa which can take time
buy a new ticket where it is all on one pnr
reroute thru the middle east
all are potentially costly solutions and on you, your best bet is probably the reroute and you might be able to get ba to work with you, this should have been picked up prior to your first segment but doesn’t always, keep in mind it was your responsibility not to be blaming but to pint out ba doesn’t have to do anything though they might well
Mar 2, 2024, 9:28 am
#11
Join Date: Aug 2016
Location: LAX
Programs: BA Gold, Hilton Diamond
Posts: 111
I would apply for the e-visa ASAP. I have a US passport and got my last one in less than an hour in November. I have had a few Indian Visas, which might have helped move it on. It might be worth a try.
Mar 2, 2024, 1:13 pm
#12
Join Date: Jun 2014
Location: TPA
Programs: BA Silver; Hilton Gold; IHG Diamond Ambassador; Marriott Gold
Posts: 2,811
In fact, QR flies DOH-CMB, so you could try simply re-routing LHR-DOH-CMB.
Mar 2, 2024, 2:16 pm
#14
Join Date: Dec 2005
Location: Middle Earth, and often worse
Programs: BAEC Silver, A3 Gold
Posts: 2,220
Similarly about 10 years ago, my Air India flight stopped in Mumbai, then I was to go to Kolkata and then on to Dakkah - all on one PNR. Nope! Indian immigration stopped me at Mumbai and made me get a direct flight from Mumbai to Dakkah. I was fined a small amount, but AI was hit with a big fine. On the return there was only 1 stop in India.
Mar 2, 2024, 2:46 pm
#15
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
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Posts: 63,825
The GGL line should be open, it switches (ironically) to India at 20:00 hrs. Unfortunately this is a semi-well-known gotcha, and though there's a reference to a recent thread, that in turn is part of several other threads, six in all, where others have been caught out. But yes, while it is best to check this before travel, to make the very unhelpful point, at this stage you should be trying to get a defer for a day and hope the e-visa comes through overnight.