Cancellation policy for a CW flight part booked with Avios
Feb 26, 2024, 10:12 am
#1
Original Poster
Join Date: Mar 2018
Posts: 13
Cancellation policy for a CW flight part booked with Avios
Hi All,
I part booked a reward club world flight last night at T-355 partly with Avios, partly with cash. I was wondering what the cancellation policy on this is as I may not be able to make it. Is it 24hrs only or can I do it at a later date for the £15 fee or does none of that apply as it’s not a true reward booking?
Thanks in advance!
I part booked a reward club world flight last night at T-355 partly with Avios, partly with cash. I was wondering what the cancellation policy on this is as I may not be able to make it. Is it 24hrs only or can I do it at a later date for the £15 fee or does none of that apply as it’s not a true reward booking?
Thanks in advance!
Feb 26, 2024, 10:17 am
#2
Join Date: Nov 2017
Programs: BA, Hilton
Posts: 2,092
If it's a reward booking where you selected one of the options that reduced the number of Avios needed in exchange for more cash, then standard cancellation rules for reward bookings apply. Fully flexible up to 24 hours beforehand, with a £35pp fee for changes.
If it's a revenue booking, where you spent some Avios to get money off (e.g. £60 off for 6,000 Avios) then the cancellation rules will depend upon the specifics of the fare.
It sounds like it's the first one from what you've said. There's no distinction of a "true" reward booking, it either is one or it isn't. If you searched for, and booked, a reward flight, then that's what it is, regardless of which combination of Avios + Cash you selected.
If it's a revenue booking, where you spent some Avios to get money off (e.g. £60 off for 6,000 Avios) then the cancellation rules will depend upon the specifics of the fare.
It sounds like it's the first one from what you've said. There's no distinction of a "true" reward booking, it either is one or it isn't. If you searched for, and booked, a reward flight, then that's what it is, regardless of which combination of Avios + Cash you selected.
Feb 26, 2024, 10:26 am
#3
Original Poster
Join Date: Mar 2018
Posts: 13
If it's a reward booking where you selected one of the options that reduced the number of Avios needed in exchange for more cash, then standard cancellation rules for reward bookings apply. Fully flexible up to 24 hours beforehand, with a £35pp fee for changes.
If it's a revenue booking, where you spent some Avios to get money off (e.g. £60 off for 6,000 Avios) then the cancellation rules will depend upon the specifics of the fare.
It sounds like it's the first one from what you've said. There's no distinction of a "true" reward booking, it either is one or it isn't. If you searched for, and booked, a reward flight, then that's what it is, regardless of which combination of Avios + Cash you selected.
If it's a revenue booking, where you spent some Avios to get money off (e.g. £60 off for 6,000 Avios) then the cancellation rules will depend upon the specifics of the fare.
It sounds like it's the first one from what you've said. There's no distinction of a "true" reward booking, it either is one or it isn't. If you searched for, and booked, a reward flight, then that's what it is, regardless of which combination of Avios + Cash you selected.
it’s listed as Avios & Money (Reward Flight Saver ) on the confirmation, so I’m going to assume the first. Is that correct?
Feb 26, 2024, 10:29 am
#4
Join Date: Nov 2017
Programs: BA, Hilton
Posts: 2,092
Avios and Money is a reward flight, and the clincher is Reward Flight Saver, that only applies to reward flights as the name implies.
So it will be the standard cancellation policy, i.e. fully flexible up to 24hrs beforehand.