[Cabin crew voluntary redundancy scheme] Make of it what you will!
Feb 6, 2024, 2:00 pm
#1
FlyerTalk Evangelist
Original Poster
Join Date: Jul 2002
Programs: Mucci des Hommes Magiques et Magnifiques
Posts: 19,107
[Cabin crew voluntary redundancy scheme] Make of it what you will!
BA are offering all HCC (Heathrow Cabin Crew) a “Voluntary leaving package” while recruiting 4000 new crew, if you think the standards are poor now be prepared for them to drop.
Experience counts for nothing, it’s all about costs so forget any thoughts of better service.
Experience counts for nothing, it’s all about costs so forget any thoughts of better service.
Last edited by Prospero; Feb 6, 2024 at 2:07 pm Reason: Adjust text colour for dark mode readers
Feb 6, 2024, 2:11 pm
#2
Join Date: Feb 2016
Posts: 950
BA are offering all HCC (Heathrow Cabin Crew) a “Voluntary leaving package” while recruiting 4000 new crew, if you think the standards are poor now be prepared for them to drop.
Experience counts for nothing, it’s all about costs so forget any thoughts of better service.
Experience counts for nothing, it’s all about costs so forget any thoughts of better service.
This is quite sad especially for those that stuck it out 4 years ago.
Feb 6, 2024, 2:14 pm
#3
FlyerTalk Evangelist
Original Poster
Join Date: Jul 2002
Programs: Mucci des Hommes Magiques et Magnifiques
Posts: 19,107
Feb 6, 2024, 2:29 pm
#4
Join Date: Jun 2012
Location: East Anglia UK
Programs: BA-S UA LH-Sen KLM/AF-Plat.
Posts: 1,627
We met some delightful ex BA crew on a Steam Dreams loco tour last year. They said they would absolutely never go back. Such a sad reflection on the way BA treat its main asset.
Feb 6, 2024, 2:56 pm
#6
Join Date: Dec 2022
Posts: 780
BA and it’s employee relations have also been so notoriously bad under whomever was leading be that Tom, Dick or Harry.
why can’t BA get the basic of looking after their people right? It’s such a fundamental part of, not just Ba, but any business.
why can’t BA get the basic of looking after their people right? It’s such a fundamental part of, not just Ba, but any business.
Feb 6, 2024, 3:00 pm
#7
Join Date: Dec 2016
Programs: BAEC GGL/CR; Hilton Diamond; Mucci des Puccis
Posts: 5,629
I met the HVC team last week - nothing fancy here, they're going through most of the GGLs - and there was a discussion on the quality of the longer serving cabin crew in comparison to the newer cohort.
Nothing in that conversation prepared me for the sheer unadulterated lunacy of this development.
Then again no-one felt it necessary to mention the BAEC changes on the horizon, either, so it does seem that the meetings were window dressing.
Nothing in that conversation prepared me for the sheer unadulterated lunacy of this development.
Then again no-one felt it necessary to mention the BAEC changes on the horizon, either, so it does seem that the meetings were window dressing.
Feb 6, 2024, 3:02 pm
#8
Join Date: Dec 2012
Posts: 3,203
If only I was surprised….which I am not.
At least the experience of industrial laws/ precedence and negotiation history they are trying to buy out is sensible to know the price has a few more zero attached on the end 😉
At least they let us know how valued we are still. Have you seen the ‘furniture’ in the TBA training break out area? I’ve seen better quality set ablaze on a side street in BWI, the quality measured whilst it was ablaze.
At least the experience of industrial laws/ precedence and negotiation history they are trying to buy out is sensible to know the price has a few more zero attached on the end 😉
At least they let us know how valued we are still. Have you seen the ‘furniture’ in the TBA training break out area? I’ve seen better quality set ablaze on a side street in BWI, the quality measured whilst it was ablaze.
Feb 6, 2024, 3:09 pm
#9
Join Date: Jul 2017
Programs: Mucci Chevalier des Internautes Amables; BAEC
Posts: 971
For all the talk of changes in the F champagne offer this is the sort of issue that genuinely and materially devalues the customer experience across all cabins. I have started to notice this more in both SH and LH travel - experience and pragmatism has been a serious victim of enhancement.
Feb 6, 2024, 3:19 pm
#10
Join Date: Jun 2015
Location: LHR, LGW
Programs: BAEC
Posts: 3,444
Gosh, imagine being told you can leave the business as we want new people in anyway! That will improve staff morale!! 
Urgh corporate life!! How very sad.
But on the upside at least any newbie incoming will be told they get to retire at 71 instead of 66!
Urgh corporate life!! How very sad. But on the upside at least any newbie incoming will be told they get to retire at 71 instead of 66!
Feb 6, 2024, 3:54 pm
#11
Join Date: Jun 2013
Location: UK
Programs: BA Exec Club, Flying Blue
Posts: 644
BA are offering all HCC (Heathrow Cabin Crew) a “Voluntary leaving package” while recruiting 4000 new crew, if you think the standards are poor now be prepared for them to drop.
Experience counts for nothing, it’s all about costs so forget any thoughts of better service.
Experience counts for nothing, it’s all about costs so forget any thoughts of better service.
How sad .
Selfishly, I hope none of the HCC crew take up the offer
Feb 6, 2024, 3:59 pm
#12
Join Date: Oct 2013
Programs: BA Gold, VS Gold, IHG Platinum, Hilton Gold, Hertz Presidents Circle.
Posts: 1,448
If you're going to do it then at least make it worth their while and reward the service, also make sure that those new crew coming in are able to maintain the standard - whatever that is these days.
Offering voluntary WFR just above statutory minimums is a pretty futile activity.
Offering voluntary WFR just above statutory minimums is a pretty futile activity.
Feb 6, 2024, 4:05 pm
#13
Join Date: Mar 2009
Programs: BAEC Gold; Le Club Accorhotels Plat; Marriott Gold
Posts: 371
BA are offering all HCC (Heathrow Cabin Crew) a “Voluntary leaving package” while recruiting 4000 new crew, if you think the standards are poor now be prepared for them to drop.
Experience counts for nothing, it’s all about costs so forget any thoughts of better service.
Experience counts for nothing, it’s all about costs so forget any thoughts of better service.
Feb 6, 2024, 4:08 pm
#14
Join Date: Dec 2012
Posts: 3,203
A culture of fear and the very reality that all those crew members are nothing more than ‘guest’ in the UAE who can be expelled at a moments notice.
Feb 6, 2024, 4:13 pm
#15
Join Date: Dec 2015
Location: UK
Posts: 578
As with most ME airlines, they hire people from Eastern European, Asian and African countries where labour is already cheap. It is not all greener for them as you will find many horror stores by ex crew on YouTube about why they left and poor working conditions.