"Forced" to check hand-baggage
#107
Join Date: Aug 2001
Location: Tha OC
Programs: Outgrew all status except AA: Plat for life (the program's); Costco: Ex Plat
Posts: 664
#108
Join Date: Mar 2010
Posts: 1,939
Last year we were using Brussels Air from LHR. I had my regulation carry-on wheelie which is within a cm of being over sized. I was told by a very abrupt lady at the gate that my bag MUST be checked in as it is clearly too large to comply. I asked for her to put it in the sizer that was about 10 metres away and she flatly refused. Cue a little bit of DYKWIA in as much as all I wanted was to prove that it was within regs. She was adamant that she did not need to measure it and she KNEW it was too large.
Managed to convince her boss to 'allow' me to use the sizer, which of course proved my point. At that stage the arrogant one mysteriously faded away and refused to even attempt to apologise or even make eye contact.
Managed to convince her boss to 'allow' me to use the sizer, which of course proved my point. At that stage the arrogant one mysteriously faded away and refused to even attempt to apologise or even make eye contact.
#111
Join Date: Aug 2014
Location: London
Programs: BA GGLfL, SQ PPS, WoH Lifetime Globalist, HH Diamond, SPG Gold
Posts: 757
Doc Copper
#112
Join Date: Aug 2017
Posts: 1,666
I store a few valuables in my bag. I love to carry a watch or two, for example. I don't like the idea of my bag 4 or 5 rows behind me. Just me perhaps.
Saying she 'got it right' is an exaggeration - I saw the circumstances. The crew had to take someone's soft bag from row 6, ask another if they can take their jacket out of the locker and so on. Not an ideal situation for anyone and less fair to people who have boarded early and settled.
I should have said 'sympathy' above not 'symphony'. Love auto-correct 🤦🏽♂️
#114
Join Date: Jul 2023
Posts: 21
Not to mention the annoyance of other passengers who had their organised hand luggage moved, displaced, suddenly at their feet or the confusion of what was where when the plane landed.
Expecting CC to sort out the circus is not a task they relish. In fact many airlines have health and safety rules which direct CC not to lift luggage into overhead bins and I have heard more than one crew member refuse according to company policy.
Guess some of those wheeled cases might caused workplace injury. Couldn't possibly because they are heavy, surely.
#115
Join Date: Mar 2014
Location: London, UK
Programs: BAEC
Posts: 2,586
Passenger boarding last with that baggage helped to cause even further disruption and then probably complained about the placement.
Not to mention the annoyance of other passengers who had their organised hand luggage moved, displaced, suddenly at their feet or the confusion of what was where when the plane landed.
Expecting CC to sort out the circus is not a task they relish. In fact many airlines have health and safety rules which direct CC not to lift luggage into overhead bins and I have heard more than one crew member refuse according to company policy.
Guess some of those wheeled cases might caused workplace injury. Couldn't possibly because they are heavy, surely.
Not to mention the annoyance of other passengers who had their organised hand luggage moved, displaced, suddenly at their feet or the confusion of what was where when the plane landed.
Expecting CC to sort out the circus is not a task they relish. In fact many airlines have health and safety rules which direct CC not to lift luggage into overhead bins and I have heard more than one crew member refuse according to company policy.
Guess some of those wheeled cases might caused workplace injury. Couldn't possibly because they are heavy, surely.
#116
Join Date: Feb 2007
Location: North of the Highland line
Programs: BA Gold IHG Ambassador Spire Shangri La Diamond
Posts: 716
Be very scared Finnair according to a Daily Mail report (other bugles are available) things have moved on. They are going to start weighing passengers from next week. Eek. 😧
#117
Join Date: Feb 2012
Location: London
Programs: Sir Ratechaser Seigneur de la Patience d'un Saint (Mucci), BA Gold, ITA Volare Executive
Posts: 2,938
#118
Join Date: Oct 2005
Location: UK
Programs: BA GfL & GGL, FB Platinum, MB Titanium, Hilton Diamond
Posts: 2,641
The reason for this is to get an updated average of passenger weight for aircraft weight purposes. Its voluntary if asked to participate and data will be anonymised.
#119
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 66,505
Ahd has happened on loads of other airlines in the past. Each airline has a weight profile and it needs to be adjusted (upwards...) from time to time. But they do samples to find that out. AIr New Zealand did this a few months back.