Unable to open BA Booking on Iberia.com ?
Jan 25, 2024, 3:39 am
#1
Original Poster
Join Date: Apr 2001
Location: LON
Programs: BA Gold, LH SEN , A3*G & others less exciting that don't fit in my wallet
Posts: 1,657
Unable to open BA Booking on Iberia.com ?
I've two bookings with sectors on IB and would like to assign seats on at least one of them on Iberia.com
Doesn't work though as the direct link from BA's Manage My booking just gives an Error on Iberia.com ... and if I try to view the booking manually on Iberia.com ( either using the BA PNR or the IB one ( 5 characters ) that they give on that MMB page ) they both fail .. for both my bookings so I assume there's some other error going on
Any suggestions how to load the bookings on the Iberia site/app ?
Doesn't work though as the direct link from BA's Manage My booking just gives an Error on Iberia.com ... and if I try to view the booking manually on Iberia.com ( either using the BA PNR or the IB one ( 5 characters ) that they give on that MMB page ) they both fail .. for both my bookings so I assume there's some other error going on
Any suggestions how to load the bookings on the Iberia site/app ?
Jan 25, 2024, 3:42 am
#2
Join Date: Jan 2016
Location: Hong Kong
Programs: BAEC
Posts: 275
Instead of via IB, try via rj.com and access Manage Booking section using BA PNR. From there you can see what seat is available for selection.
Once saved and confirmed, remember to return to the seat map and see if the selection stays with the booking. At times the selection won’t stick
Once saved and confirmed, remember to return to the seat map and see if the selection stays with the booking. At times the selection won’t stick
Jan 25, 2024, 3:50 am
#3
Join Date: Jan 2005
Location: UK
Programs: Mucci. And BA Gold – previous awards - Gold 11, Silver 7, Bronze 4.
Posts: 4,236
I've two bookings with sectors on IB and would like to assign seats on at least one of them on Iberia.com
Doesn't work though as the direct link from BA's Manage My booking just gives an Error on Iberia.com ... and if I try to view the booking manually on Iberia.com ( either using the BA PNR or the IB one ( 5 characters ) that they give on that MMB page ) they both fail .. for both my bookings so I assume there's some other error going on
Any suggestions how to load the bookings on the Iberia site/app ?
Doesn't work though as the direct link from BA's Manage My booking just gives an Error on Iberia.com ... and if I try to view the booking manually on Iberia.com ( either using the BA PNR or the IB one ( 5 characters ) that they give on that MMB page ) they both fail .. for both my bookings so I assume there's some other error going on
Any suggestions how to load the bookings on the Iberia site/app ?
P.S. Somewhat OT but I have some IB flights booked via BA but they are not retrievable at all through my BAEC account nor using MMB funtionality. So the inter-airline IT systems in the IAG Group are pretty ropey anyway.
Jan 25, 2024, 3:53 am
#4
Original Poster
Join Date: Apr 2001
Location: LON
Programs: BA Gold, LH SEN , A3*G & others less exciting that don't fit in my wallet
Posts: 1,657
.. but I think it's a more general issue Both are BA Holidays bookings .. tickets have been issued with 125-xxx numbers ... The page on BA.com before you get sent to IB.com gives the usual BA 6 character alpha numeric locator and also gives an IB 5 character alphabetic only PNR which then doesn't seem to work on IB.com ( nor does the original BA PNR or the BA eticket number )
Jan 25, 2024, 4:15 am
#5
Join Date: Jan 2005
Location: UK
Programs: Mucci. And BA Gold – previous awards - Gold 11, Silver 7, Bronze 4.
Posts: 4,236
One is new , one isn't ... but yes good theory .. but I think it's a more general issue
Both are BA Holidays bookings .. tickets have been issued with 125-xxx numbers ... The page on BA.com before you get sent to IB.com gives the usual BA 6 character alpha numeric locator and also gives an IB 5 character alphabetic only PNR which then doesn't seem to work on IB.com ( nor does the original BA PNR or the BA eticket number )
.. but I think it's a more general issueBoth are BA Holidays bookings .. tickets have been issued with 125-xxx numbers ... The page on BA.com before you get sent to IB.com gives the usual BA 6 character alpha numeric locator and also gives an IB 5 character alphabetic only PNR which then doesn't seem to work on IB.com ( nor does the original BA PNR or the BA eticket number )
Jan 25, 2024, 7:17 am
#6
FlyerTalk Evangelist
Join Date: Nov 2004
Location: Denmark
Programs: TK Elite
Posts: 11,859
You need the IB PNR and the reservation needs to be ticketed.
My BAEC Avios PNR (on 125 ticket stock) with IB flights only, shows up fine on the IB website and I was able to select seats (but not on BA MMB); That was before Christmas; I havn't tried again recently.
My BAEC Avios PNR (on 125 ticket stock) with IB flights only, shows up fine on the IB website and I was able to select seats (but not on BA MMB); That was before Christmas; I havn't tried again recently.
Jan 25, 2024, 11:33 pm
#7
Original Poster
Join Date: Apr 2001
Location: LON
Programs: BA Gold, LH SEN , A3*G & others less exciting that don't fit in my wallet
Posts: 1,657
Both work fine today to pull up the bookings on Iberia.com .. so I guess IB have IT issues just like BA from time to time .. seems just to have been a glitch yesterday
Jan 27, 2024, 9:13 am
#8
Join Date: Apr 2007
Location: South West England
Programs: BA Blue
Posts: 28
Variation of the same issue?
I've got a 2-4-1 Avios booking LHR-MAD-EZE return, all legs on IB in Business, obviously booked via BA. I was able to select seats a few months ago.
The flight is now in 14 days time but the seat reservations appear to have partially disappeared - only 3 of 8 selections remain.
There was a minor schedule change after booking, but no aircraft type changes as far as I am aware. I cannot access the reservation on the IB website because it says it was booked elsewhere. I can see the seat maps on the IB app but seat requests don't stick. I tried RJ but this shows me all seats being available and then throws up an error if I try to choose seats.
Any ideas how to check / confirm seat selection ahead of check in?
The flight is now in 14 days time but the seat reservations appear to have partially disappeared - only 3 of 8 selections remain.
There was a minor schedule change after booking, but no aircraft type changes as far as I am aware. I cannot access the reservation on the IB website because it says it was booked elsewhere. I can see the seat maps on the IB app but seat requests don't stick. I tried RJ but this shows me all seats being available and then throws up an error if I try to choose seats.
Any ideas how to check / confirm seat selection ahead of check in?
Apr 21, 2024, 2:47 pm
#9
Join Date: Mar 2005
Posts: 65
I've got a 2-4-1 Avios booking LHR-MAD-EZE return, all legs on IB in Business, obviously booked via BA. I was able to select seats a few months ago.
The flight is now in 14 days time but the seat reservations appear to have partially disappeared - only 3 of 8 selections remain.
There was a minor schedule change after booking, but no aircraft type changes as far as I am aware. I cannot access the reservation on the IB website because it says it was booked elsewhere. I can see the seat maps on the IB app but seat requests don't stick. I tried RJ but this shows me all seats being available and then throws up an error if I try to choose seats.
Any ideas how to check / confirm seat selection ahead of check in?
The flight is now in 14 days time but the seat reservations appear to have partially disappeared - only 3 of 8 selections remain.
There was a minor schedule change after booking, but no aircraft type changes as far as I am aware. I cannot access the reservation on the IB website because it says it was booked elsewhere. I can see the seat maps on the IB app but seat requests don't stick. I tried RJ but this shows me all seats being available and then throws up an error if I try to choose seats.
Any ideas how to check / confirm seat selection ahead of check in?
Apr 22, 2024, 1:51 am
#10
Join Date: Feb 2024
Location: MAD, but also LHR/LPL/MAN/SIN
Programs: IB+ Oro (OWS) / FB / SQ
Posts: 116
The ongoing advice from the IB forum for any IB seat selection issues is to try on RJ, AY, or MH manage booking – MH seems to have the highest success rate. Thank IAG for their IT.
Apr 22, 2024, 2:08 am
#11
Join Date: Apr 2007
Location: South West England
Programs: BA Blue
Posts: 28
I was able to check in online using the app and the seat selections remained OK.