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BA15 LHR-SYD 28th Dec Aircraft Swap / BA16 SYD-LHR

BA15 LHR-SYD 28th Dec Aircraft Swap / BA16 SYD-LHR

Old Dec 28, 2023, 6:23 am
  #1  
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BA15 LHR-SYD 28th Dec Aircraft Swap / BA16 SYD-LHR

Hi all!

Flying back to London on BA16, 30th Dec. Just checked our seats (its just what I do), and with no notice, weve been moved. When I checked, the seat map is the old Club World and on expert flyer, every seat is actually taken.

This route is the same route BA advertises as being Club Suite on their instagram.

Is this aircraft swap likely to stick?
With the config change, is this flight now oversold in business?
I assume there is no point ringing BA to see if they would let us move onto BA16 on another day (such as +1 day). Booked with avios, no availability on other days as expected.

I wouldnt mind as much if we had a choice of seats. Travelling as a couple, I dont mind the middle pair. Instead, weve been split up.

For such a long flight, its safe to say were gutted. Yes, I know its a first world problem.
londonba2014 and anniegray like this.
Ryanfozzie is offline  
Old Dec 28, 2023, 6:28 am
  #2  
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100% they wont move you to another flight. Its worth asking at check in if they can shuffle you around, and often on the SIN-SYD there can be free seats that accommodate this.
Keystone likes this.
Swanhunter is offline  
Old Dec 28, 2023, 6:33 am
  #3  
 
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It is a 777 with CW not CS but has 14F. F cabin is not full currently and interesting to see what happens to F.
Rubecula is offline  
Old Dec 28, 2023, 8:20 am
  #4  
 
Join Date: Dec 2012
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Config is set to stick as G-STBC is due to leave this evening on the BA15 LHR-SIN-SYD which will be your aircraft for the BA16 on the 30th.
Sigwx is offline  
Old Dec 28, 2023, 8:36 am
  #5  
 
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Originally Posted by Ryanfozzie
I wouldnt mind as much if we had a choice of seats. Travelling as a couple, I dont mind the middle pair. Instead, weve been split up.
Do either of you have a window / aisle? if so, there's a good chance you can swap these out for a middle pair onboard. As you know, it's usually when folks try to arrange the seat swap to get "better" seats in the process (over and above sitting together) that causes other passengers to dig their heels in and say no.
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cauchy is offline  
Old Dec 28, 2023, 1:42 pm
  #6  
 
Join Date: Jul 2005
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If it were me I would also be livid.

We went to Oz on a 787 and back on the 777 with suites. My girlfriend commented it was like being on a different airline.

I go out of my way to choose club suite routes and avoid ying yang.

I would ask at the airport to be moved to the following day.

I know the airline will hide behind terms and conditions etc but it is bait and switch and should be penalised.
jeremyBA is offline  
Old Dec 28, 2023, 2:26 pm
  #7  
Formerly known as tireman77
 
Join Date: Dec 2013
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Originally Posted by jeremyBA
If it were me I would also be livid.

We went to Oz on a 787 and back on the 777 with suites. My girlfriend commented it was like being on a different airline.

I go out of my way to choose club suite routes and avoid ying yang.

I would ask at the airport to be moved to the following day.

I know the airline will hide behind terms and conditions etc but it is bait and switch and should be penalised.
Not sure I get the 'bait and switch' notion. One buys transport from point A to a final point B in a specific cabin on an airline. Seats in a specific cabin change between different equipment and a switch is always possible. But you still fly in the cabin to the destination.
PLeblond is offline  
Old Dec 28, 2023, 2:26 pm
  #8  
formerly JackDann
 
Join Date: Oct 2017
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Ive been checking my BA15 seat incase of an aircraft swap nearly daily.

Is the swap just done because its what is available on the day?
JD1905 is offline  
Old Dec 28, 2023, 2:27 pm
  #9  
Formerly known as tireman77
 
Join Date: Dec 2013
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Originally Posted by jeremyBA
If it were me I would also be livid.

We went to Oz on a 787 and back on the 777 with suites. My girlfriend commented it was like being on a different airline.

I go out of my way to choose club suite routes and avoid ying yang.

I would ask at the airport to be moved to the following day.

I know the airline will hide behind terms and conditions etc but it is bait and switch and should be penalised.
Not sure I get the 'bait and switch' notion. One buys transport from point A to a final point B in a specific cabin on an airline. Seats in a specific cabin change between different equipment and a switch is always possible. But you still fly in the cabin type to the destination. There is no bait here.
PLeblond is offline  
Old Dec 28, 2023, 2:29 pm
  #10  
 
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Originally Posted by Ryanfozzie
I assume there is no point ringing BA to see if they would let us move onto BA16 on another day (such as +1 day). Booked with avios, no availability on other days as expected.
BA will not move you to another flight, even if you'd paid a cash fare.

I've had the aircraft swap happen a few times flying to and from JFK - supposedly a "guaranteed" Club Suite route. Asking at check-in if I could move to an earlier or later flights with Club Suites I was practically laughed at.

When similar happened with Qatar, they proactively sent an email notification of the aircraft swap (and loss of Qsuite), and offered a free change to another flight.

If it's any consolation, I actually found the older CW seats to be more comfortable and get a better sleep in them.
BA or bust and JimEddie like this.
LondonAussie is offline  
Old Dec 28, 2023, 2:37 pm
  #11  
 
Join Date: Apr 2014
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Back in 2021 I was able to move an SFO-LAX-LHR-BLR itinerary (BA280 LAX-LHR booked as 77W club suites, but got swapped to non-club suites) to SFO-DFW-LHR-BLR (DFW-LHR BA192 on a 78X with club suites) for these reasons. However this was about 1.5 weeks before departure.
JetAirways77W is offline  
Old Dec 28, 2023, 2:40 pm
  #12  
 
Join Date: Jul 2010
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Does anyone know why BA have swapped the plane to the older 14F/CW offering, and if this is now going to be a regular swap on this route?
Nick_USA is offline  
Old Dec 28, 2023, 2:51 pm
  #13  
formerly JackDann
 
Join Date: Oct 2017
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Originally Posted by PLeblond
Not sure I get the 'bait and switch' notion. One buys transport from point A to a final point B in a specific cabin on an airline. Seats in a specific cabin change between different equipment and a switch is always possible. But you still fly in the cabin type to the destination. There is no bait here.
They advertised this routing and flight number as having Club Suites on social media. I dont think they should have done that - none of the flights on this route through summer has Club Suites.
Ryanfozzie likes this.
JD1905 is offline  
Old Dec 28, 2023, 2:57 pm
  #14  
 
Join Date: May 2023
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Originally Posted by JD1905
They advertised this routing and flight number as having Club Suites on social media. I don’t think they should have done that - none of the flights on this route through summer has Club Suites.
Nothing is ever guaranteed though. Marketing is one thing, practicality is quite another.
rarelyfly23 is offline  
Old Dec 28, 2023, 3:01 pm
  #15  
 
Join Date: Nov 2015
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Currently sat on BA15 and can confirm its G-STBC with old Club World. I have to say, I do feel sorry for people in CW - trips around this time of year are often a special trip which people have saved/waited a long time for, and to have the product changed so drastically with no recourse feels unfair. We were incredibly lucky and were upgraded to First purely by virtue of the aircraft change but were one of the few winners on this route.
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