Why does BA keep asking me to check-in hand luggage?
#1
Original Poster
Join Date: Mar 2010
Location: UK
Programs: Virgin Flying Club Red, Emirates Skywards Blue, BA Executive Club Blue, Amex BA
Posts: 2,382
Why does BA keep asking me to check-in hand luggage?
On my last 4 long-haul flights, BA have told me to check-in my hand luggage. But when checking- in and refusing to do so I've been given a "cabin guaranteed" luggage tag. Is this a new thing?
#2
Join Date: Feb 2016
Programs: BAEC GGL
Posts: 844
BA believe they won't be able to fit all the cabin luggage in (often wrongly IMHO) so are effectively asking for volunteers to check luggage. If not enough people check their luggage they try to strong-arm people at the gate to volunteer, and eventually (allegedly) force some of the roll-aboards to be checked. I suspect "cabin guaranteed" means not very much - it might mean "not a roll-aboard".
#4
A FlyerTalk Posting Legend
Join Date: Aug 2006
Location: Argentina
Posts: 40,211
#5
FlyerTalk Evangelist
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,171
I hear the lectures for short-haul flights, about how this is a very full flight, and they strongly encourage people to gate check, because it is very full and there will not be space for all carry-ons. They drone on endlessly, only for the flight to have plenty of empty seats and even more available overhead space. They should really save the announcements for when the flight is truly full.
#6
Join Date: Aug 2017
Posts: 1,397
The problem started after the 2021-2022 press coverage where luggage was lost or delayed, people are now taking an increasing amount of luggage on board the plane. I've seen people in economy with huge rucksacks for example. Far bigger than anything I'd ever put above me in CE.
#7
Join Date: Oct 2017
Programs: Honors Diamond
Posts: 1,640
The problem started after the 2021-2022 press coverage where luggage was lost or delayed, people are now taking an increasing amount of luggage on board the plane. I've seen people in economy with huge rucksacks for example. Far bigger than anything I'd ever put above me in CE.
I would bet there is a focus on it at the moment to drive up on time performance. I doubt it will help a great deal, on most flights passengers getting passengers on and seated isn’t the thing that causes delays.
#8
Join Date: Jan 2017
Location: London
Programs: BA Gold
Posts: 847
This has been a fairly chunky problem since BA started charging for hold bags on the cheapest fares, though I agree it is worse post-pandemic (and those issues continue at places like MUC, where I waited an hour for bags on the belt in August).
I would bet there is a focus on it at the moment to drive up on time performance. I doubt it will help a great deal, on most flights passengers getting passengers on and seated isn’t the thing that causes delays.
I would bet there is a focus on it at the moment to drive up on time performance. I doubt it will help a great deal, on most flights passengers getting passengers on and seated isn’t the thing that causes delays.
#11
Moderator: British Airways Executive Club, Iberia Airlines, Airport Lounges and Environmentally Friendly Travel
Join Date: Jan 2003
Location: London, UK
Posts: 22,213
#12
Original Poster
Join Date: Mar 2010
Location: UK
Programs: Virgin Flying Club Red, Emirates Skywards Blue, BA Executive Club Blue, Amex BA
Posts: 2,382
#13
Join Date: Aug 2015
Location: IAD
Programs: BAEC Gold, Hilton Gold, SPG Gold
Posts: 348
Last week, on a red-eye from SEA to IAD AS did the usual begging for people to gate check their bags, eventually giving up. Pretty full flight.
After boarding, a FA came back up the aisle carrying an Instant Pot in the box, stating to the other attendant that they couldn't believe that the passenger managed to sneak it on.
(For reference, probably a 450 mm cube.)
All of this for the money-grab the industry has focused on with charging for checked luggage, sadly.
After boarding, a FA came back up the aisle carrying an Instant Pot in the box, stating to the other attendant that they couldn't believe that the passenger managed to sneak it on.
(For reference, probably a 450 mm cube.)
All of this for the money-grab the industry has focused on with charging for checked luggage, sadly.