LHR T5 BA First Security - Systems-Issue Delays
Sep 4, 2023, 3:36 am
#1
Original Poster
Join Date: Nov 2017
Location: London
Programs: BAEC Gold
Posts: 86
LHR T5 BA First Security - Systems-Issue Delays
Morning all,
Just arrived at T5 where there is a massive queue of people waiting to go through BA First/Club security. The BA representative at the check-in desk said there was an issue with their systems which started around 9:15 am. I was recommended to use Fast Track security in the main terminal instead.
As South Security Fast Track was extremely busy, I used North Security instead and was done in 10 minutes.
Not sure when the BA systems issue will be resolved but just wanted to give people a heads up if they are flying from T5 today.
Now in the CCR enjoying the runway view. If anyone is around, please say hello. I'm wearing a denim shirt and a hat.
Best
estrangeiro8
Just arrived at T5 where there is a massive queue of people waiting to go through BA First/Club security. The BA representative at the check-in desk said there was an issue with their systems which started around 9:15 am. I was recommended to use Fast Track security in the main terminal instead.
As South Security Fast Track was extremely busy, I used North Security instead and was done in 10 minutes.
Not sure when the BA systems issue will be resolved but just wanted to give people a heads up if they are flying from T5 today.
Now in the CCR enjoying the runway view. If anyone is around, please say hello. I'm wearing a denim shirt and a hat.
Best
estrangeiro8
Sep 4, 2023, 3:39 am
#2
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,830
This was a brief outage of the Ready to Fly scan before security. It was resolved about 09:50 hrs, but I guess it may take 30 minutes or so to clear down the backlog of passengers. It did affect North, South and First Wing, but there aren't many scan points in the First Wing.
Sep 4, 2023, 3:57 am
#4
Join Date: Aug 2022
Programs: United GS, BAEC GGL, IHG Diamond, Hilton Diamond, Marriott Titanium
Posts: 470
I just came into the first lounge in T3 and they had problems scanning boarding passes. Lady at the desk had said their systems had been up and down all morning.
Sep 4, 2023, 9:27 am
#5
Join Date: Apr 2012
Location: STL
Programs: AA Lifetime Platinum
Posts: 504
Meeting up with the delightful estrangeiro8 on the delayed BA 193 to DFW, would never have happened without Flyertalk. Still at LHR 3.5 hours after the scheduled departure but the crew have been brilliant with food and alcohol freely flowing and the ongoing party is fun. Really don’t care whether or not we go at this point, but hopefully we will get off the ground within the next hour. The picture might be upside down but that reflects the fun on board!
Sep 4, 2023, 10:50 am
#6
Original Poster
Join Date: Nov 2017
Location: London
Programs: BAEC Gold
Posts: 86
Thank you so much @Furby. Absolutely wonderful to have met you and really enjoyed the fascinating, engaging conversation.
Really enjoyed visiting the cockpit and meeting the pilots with you too.
Now, 5 hours behind schedule, we are on our way
.... definitely no chance of us making our connections today.
Really enjoyed visiting the cockpit and meeting the pilots with you too.
Now, 5 hours behind schedule, we are on our way
.... definitely no chance of us making our connections today.