E Voucher extended to Sept 2024
Apr 20, 2023, 6:48 am
#1
Original Poster
Join Date: Jan 2007
Location: living near Malaga
Programs: BA Gold , Mucci recipient. Coffee Drinker, Blue Sky Thinker
Posts: 2,112
E Voucher extended to Sept 2024
BA Website
We’ve extended the expiry date of all eVouchers
You can now book and travel by 30 September 2024. For more information on how to use your eVoucher, check our FAQs below.
We’ve extended the expiry date of all eVouchers
You can now book and travel by 30 September 2024. For more information on how to use your eVoucher, check our FAQs below.
Apr 21, 2023, 3:58 am
#2
Join Date: Aug 2016
Programs: BA
Posts: 14
BA Website
We’ve extended the expiry date of all eVouchers
You can now book and travel by 30 September 2024. For more information on how to use your eVoucher, check our FAQs below.
We’ve extended the expiry date of all eVouchers
You can now book and travel by 30 September 2024. For more information on how to use your eVoucher, check our FAQs below.
Apr 21, 2023, 4:01 am
#3
Join Date: Feb 2018
Location: Sussex, UK
Programs: BA Silver
Posts: 489
hmmm... I assume normal T&Cs apply in that anyone who was 'forced' into making a booking because the Sept 2023 deadline was looming won't get a refund to book somewhere else next year (unless on a flexi-ticket)? A bit annoying as they only left it to around 4 months to announce the extension!
Would rather keep the vouchers to use next year now given the extension, but apparently they cant stop the process now (even though they are still active) and cant tell me where the money is going when they do process the refund. Very helpful..!
Apr 21, 2023, 4:10 am
#4
Join Date: Apr 2018
Location: London
Programs: Gold at BA, Hilton and Radisson.
Posts: 591
hmmm... I assume normal T&Cs apply in that anyone who was 'forced' into making a booking because the Sept 2023 deadline was looming won't get a refund to book somewhere else next year (unless on a flexi-ticket)? A bit annoying as they only left it to around 4 months to announce the extension!
Apr 21, 2023, 5:05 am
#5
Join Date: Aug 2016
Programs: BA
Posts: 14
Sorry if my post offended you. It is what it is, I just think they could have maybe announced earlier than 4 months that they would be extending it. Their website and PR gave what I thought was quite a strict policy that Sept 2023 was the deadline. Given e-vouchers have to be used with BA I thought they may have been more flexible with the booking T&Cs, but since they can't seem to refund back to a voucher (as per the member above) I guess this is why.
Apr 21, 2023, 6:54 am
#6
Join Date: May 2019
Location: FL390 or the iron way
Programs: BA GGL
Posts: 1,656
Having 'rescued' BA and with flight prices now considerably higher than pre-Covid, it is not unreasonable to expect BA to extend these vouchers to give people an opportunity to book at lower prices. But that decision should have been made with sufficient notice that people could make an informed decision over whether to use their voucher for a particular trip.
Apr 21, 2023, 7:18 am
#8
Join Date: Apr 2018
Location: London
Programs: Gold at BA, Hilton and Radisson.
Posts: 591
In many cases, people accepted vouchers because it was nigh-on impossible to obtain a cash refund, even though they were entitled to one. That was often attributable to BA's decision to make things difficult by removing the ability to request a refund online.
Having 'rescued' BA and with flight prices now considerably higher than pre-Covid, it is not unreasonable to expect BA to extend these vouchers to give people an opportunity to book at lower prices. But that decision should have been made with sufficient notice that people could make an informed decision over whether to use their voucher for a particular trip.
Having 'rescued' BA and with flight prices now considerably higher than pre-Covid, it is not unreasonable to expect BA to extend these vouchers to give people an opportunity to book at lower prices. But that decision should have been made with sufficient notice that people could make an informed decision over whether to use their voucher for a particular trip.
If you're really that bothered by this extension pretend to yourself the vouchers expire in September 2023 [i.e. this year] and give them to charity thereafter.
Apr 21, 2023, 8:33 am
#9
Join Date: May 2019
Location: FL390 or the iron way
Programs: BA GGL
Posts: 1,656
What do you deem sufficient notice to make an informed decision? Vouchers were issued from June 2020 and were due to expire five months from now. That's over three years. BA have done a good thing extending these vouchers and I'm pretty miffed at people in this forum - specifically you - essentially complaining they were unable to make a decision or have somehow been misled!
If you're really that bothered by this extension pretend to yourself the vouchers expire in September 2023 [i.e. this year] and give them to charity thereafter.
If you're really that bothered by this extension pretend to yourself the vouchers expire in September 2023 [i.e. this year] and give them to charity thereafter.
The misleading thing is pretending up until now that the vouchers would expire by Sep 23, and thus must be used up 'urgently', when they no doubt must have been considering this change for some time (particularly as investors had begun to speculate whether the Ł600m IAG is sitting on in unredeemed vouchers could be counted as a windfall).
Apr 21, 2023, 9:01 am
#10
Join Date: Mar 2020
Programs: British Airways GGL/CCR, Hilton Diamond & Marriott Gold
Posts: 2,612
BA were under no obligation to extend, but they did.
If your flight was cancelled you can obtain a refund
Only people who chose to cancel were given vouchers, again something BA didn't actually need to do
If your flight was cancelled you can obtain a refund
Only people who chose to cancel were given vouchers, again something BA didn't actually need to do
Apr 21, 2023, 9:06 am
#11
Join Date: May 2019
Location: FL390 or the iron way
Programs: BA GGL
Posts: 1,656
BA's CoC 3e, as well as consumer and common law regarding frustrated contracts, would suggest that BA in many cases couldn't have just shrugged their shoulders.
Apr 21, 2023, 9:14 am
#12
Join Date: Mar 2020
Programs: British Airways GGL/CCR, Hilton Diamond & Marriott Gold
Posts: 2,612
If you accepted a voucher because BA deliberately made it near-impossible to obtain a refund, you will greatly struggle to exchange that for the refund you were entitled to.
BA's CoC 3e, as well as consumer and common law regarding frustrated contracts, would suggest that BA in many cases couldn't have just shrugged their shoulders.
BA's CoC 3e, as well as consumer and common law regarding frustrated contracts, would suggest that BA in many cases couldn't have just shrugged their shoulders.
Apr 21, 2023, 10:19 am
#13
Join Date: Apr 2006
Location: Dublin, Ireland
Programs: BA Gold, Mucci
Posts: 2,068
I received full refunds for cancelled flights, more than once, and where I chose to cancel I received a voucher. In actual fact, it was a really lovely time to be planning travel, because I could happily book away knowing my cash was safe as I could convert it into a voucher to use later at a whim. Which I did, many times, and I also then re-used them all.
I have zero sympathy for anyone complaining about the extension or complaining they couldn't spend the voucher with all the months and months available between when the last vouchers were issued and the actual expiry date.
Apr 21, 2023, 12:15 pm
#14
Join Date: Mar 2007
Programs: BA GGL/CCR
Posts: 384
All the publicity on this welcome announcement refers to e-vouchers. I still have two manual ‘phone vouchers’ which can’t be converted into an e-voucher - I’m assuming that the extension applies to all vouchers issued in COVID including the manual ones with Avios etc? Has anyone any info to confirm this?
Apr 21, 2023, 12:29 pm
#15
Join Date: Feb 2012
Location: London
Programs: Sir Ratechaser Seigneur de la Patience d'un Saint (Mucci), BA Silver, Starbucks Gold
Posts: 2,562
Exactly this.
I received full refunds for cancelled flights, more than once, and where I chose to cancel I received a voucher. In actual fact, it was a really lovely time to be planning travel, because I could happily book away knowing my cash was safe as I could convert it into a voucher to use later at a whim. Which I did, many times, and I also then re-used them all.
I have zero sympathy for anyone complaining about the extension or complaining they couldn't spend the voucher with all the months and months available between when the last vouchers were issued and the actual expiry date.
I received full refunds for cancelled flights, more than once, and where I chose to cancel I received a voucher. In actual fact, it was a really lovely time to be planning travel, because I could happily book away knowing my cash was safe as I could convert it into a voucher to use later at a whim. Which I did, many times, and I also then re-used them all.
I have zero sympathy for anyone complaining about the extension or complaining they couldn't spend the voucher with all the months and months available between when the last vouchers were issued and the actual expiry date.
I for one am grateful that we were able - admittedly with a lot of persistence - to go abroad in both 2020 and 2021 and for all BAs other faults, they get credit from me for their overall handling of the situation.