Flight lhr to sfo delayed 4 hours
Apr 1, 2023, 6:15 am
#1
Original Poster
Join Date: Apr 2003
Location: San Francisco Penninsula
Programs: Bear Backers
Posts: 931
Flight lhr to sfo delayed 4 hours
287. No one will say why. What compensation can we get and how do we go about it?sitting in Heathrow now waiting for 6 pm departure. Booked and paid business class.
Apr 1, 2023, 6:25 am
#2
Join Date: May 2021
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Posts: 646
Apr 1, 2023, 6:31 am
#3
Join Date: Jul 2012
Location: U.K.
Programs: BA Gold
Posts: 351
Apr 1, 2023, 6:45 am
#4
Join Date: Oct 2009
Location: Dundee
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Apr 1, 2023, 6:58 am
#5
Join Date: May 2021
Programs: Flying Blue Gold, BA Bronze, Ex-skywards Platnium
Posts: 646
Apr 1, 2023, 7:33 am
#8
Join Date: Apr 2020
Programs: BAEC Gold
Posts: 121
UK261 should be applicable. Compensation for long haul delays is based on distance and length on delay , based on arrival time at final destination. So check what time doors open and disembarkation starts when you eventually arrive in SFO. Full compensation amount if more than 4 hours, half if less. If departure is delayed by more than 4 hours then airline duty of care should provide appropriate food and drink. Have a look at the EU /UK 261 thread.
Apr 1, 2023, 10:08 am
#13
Join Date: Dec 2012
Posts: 3,201
It is all rather pear shaped on the A388 fleet at present. Crews have been delayed reporting to protect the service and give it the best chance of departing and as already alluded to, it is a knock on delay. The fleet is experiencing a fair few tech issues and this causes knock on delays on top of other issues that BA already has.