Seat Selection part Avios then upgraded - Refund
#1
Original Poster
Join Date: Aug 2016
Location: UK
Posts: 228
Seat Selection part Avios then upgraded - Refund
- On 29 Nov, I booked PE in BA for a flight in May 23. I paid for a seat selection, as I travel alone, and don't want to get stuck in the middle!
- I paid £52 plus 3375 avios (I can't remember the cost of the seat). However, later that day I decided to upgrade to Club World. Again, I chose a specific seat and paid for it, but this time only cash, no avios. (£48)
I then completed the 'Seating Claim Form' though I am not sure if this was required, or whether the refund would have just been automatic due to me upgrading (I paid with cash, no avios).
My question is, does the 'full refund' include the 3375 avios as well? Or just the £52?
After I had submitted the 'Seating Claim Form" I then paid for a Club World seat, and it was only £48, which I thought was a low price. Looking now, the price to select a seat has increased to £117.
my credit card has just been refunded (always very quickly, as is my experience with BA) for £100, and my worry now is that they have refunded me also for the Club World seat. I am really nervous that seat is going to disappear (I.e. it becomes available again) so I keep checking, and it is still confirmed for me, but I don't think I can keep checking every day until May to make sure it remains 'my seat'!
I have asked the question to BA, but they haven’t responded which is unusual, and I really nervous they will release that seat despite me having paid for it.
Last edited by HGOLI; Dec 17, 2022 at 1:56 pm
#2
Join Date: Aug 2014
Posts: 2,660
- On 29 Nov, I booked PE in BA for a flight in May 23. I paid for a seat selection, as I travel alone, and don't want to get stuck in the middle!
- I paid £52 plus 3375 avios (I can't remember the cost of the seat). However, later that day I decided to upgrade to Club World. Again, I chose a specific seat and paid for it, but this time only cash, no avios. (£48)
I then completed the 'Seating Claim Form' though I am not sure if this was required, or whether the refund would have just been automatic due to me upgrading (I paid with cash, no avios).
My question is, does the 'full refund' include the 3375 avios as well? Or just the £52?
After I had submitted the 'Seating Claim Form" I then paid for a Club World seat, and it was only £48, which I thought was a low price. Looking now, the price to select a seat has increased to £117.
my credit card has just been refunded (always very quickly, as is my experience with BA) for £100, and my worry now is that they have refunded me also for the Club World seat. I am really nervous that seat is going to disappear (I.e. it becomes available again) so I keep checking, and it is still confirmed for me, but I don't think I can keep checking every day until May to make sure it remains 'my seat'!
I have asked the question to BA, but they haven’t responded which is unusual, and I really nervous they will release that seat despite me having paid for it.
I suspect actually the seat was £100 in Club and you were charged the difference in price, rather than £48 being the full cost of a seat in Club.