guytp

Based on policy you would only be able to guest one of them. You would be able to use TFW check-in for the whole group but not security since that goes into the lounge. If the lounge isn’t busy someone may make an exception but I absolutely wouldn’t count on it.

Jzlerner

Ok. So based off the lack of security access do we ask in TFW to be allowed in or go through normal/fast track and then work our way to the Flounge and ask there? If no security access we have no need for TFW as will have done OLCI

guytp

There are two check points to get into TFW security. The first scan is lounge access, the second scan is security BP check. The first person is a lounge agent so you can ask them and if they let you proceed you're in to lounge. If they don't you'd have to make your way around as normal and then ask the other lounge agent if you wanted to force the matter.

Misco60

I can't imagine a scenario in which I would abandon two travelling companions in the terminal while I went to the lounge alone: I value time with my friends more than I do free food and cheap plonk, and abandoning work colleagues is not great for office relations. But YMMV, as they say.

Deckard

No, the query was whether you can guest into separate lounges. 2 in CCR (GGL + F) and 2 in Flounge.

(Whoops forgot to quote JP Flyer)

RockyRobin

Indeed I do get this as well.

That said I'd just spent four days with them so we'd said what had to be said and we are all very tired. That's what you get for a 50th trip when you all think you are still 21....

Deckard

So, the five of us rocked up at JFK last night and the person checking us in suggested the Concorde Room to me. I pointed out that I was not entitled to take so many people in so deferred to Galleries. Upon arrival at Galleries the person on the podium asked why I was trying to guest in 4 people when I was only entitled to one guest as a Gold. I pointed out that I was GGL and thereby entitled to 5 guests. She disagreed. She resignedly suggested I try my luck with the person at the First podium. This person also denied any right to guest in more than one person. I strongly disagreed. We were "allowed" in but the original person made a point of coming to find us to tell us that we shouldn't have been allowed in and that she'd "spoken" to the person who allowed us in, but that now we were in we could stay, I attempted to speak to a manager type and offered to show them the webpage showing GGL entitlement but was told that she'd worked there for years and didn't need to read anything. I was told that they were "done with speaking to me". I left my guests and walked to the Concorde Room to see if I was missing something.

The gentleman at the CCR apologised for his colleagues and invited the five of us into the CCR. I returned to Galleries, collected my guests and we all decamped to the CCR. Best CCR experience ever. Such attentive service.

So not a good start, but... the CCR team saved the day. And my nephews and niece are now spoilt for future flights

KARFA

Lounge eligibility guide very very clearly shows GGL is allowed 5 guests - there is a whole entry in the table showing this which I have seen with my own eyes.

Deckard

A formal complaint has been submitted. The gentleman at the CCR knew the staff member I was referring to and as we left the Galleries the different person on the podium apologised for her colleague's attitude.

Deckard

The official response is that as the staff manual says "two guests" that's what I should expect in the future. They apologise for the misalignment.

I wonder what it was you saw? Anyway, not particularly impressed.

Gagravarr

From an email I received in March 2019

So, I think it's 1 guest in CCR and non-BA lounges, 2 guests on other BA flights into normal BA lounges, and 5 guests on your BA flight into normal BA lounges.

crazy8534

Also 2 guests into the CCR when travelling F (as GGL).

Deckard

I would concur but we were all on the same flight. Albeit different cabins. Maybe the different PNRs is the kicker? I'd paid for all the flights so to my mind they were travelling with me.

Techonista

Next time I would ask them to check the LHR Lounge Access Guide, it clearly shows what has been mentioned in this thread which is 5 guests on the same BA flight for a GGL. It will be available on their iPad or any device that can access BA's Sharepoint as I think they've removed the hard copies.

I don't work for BA but I'm sorry you've been treated that way!

Deckard

Thank you

She apparently didn't need to check anything online as she's been working here for years . They'd probably argue that LHR isn't JFK and they may well have a point.