MCOL
#1
Original Poster
Join Date: Jan 2013
Posts: 183
MCOL
I have been waiting 8 weeks regarding a EU261 claim from BA without any response at all apart from the initial email confirmation.
if I go to MCOL can you advise if the £70 charge is charged regardless if it goes to court or not.
sorry for being naive as not used to things like this.
if I go to MCOL can you advise if the £70 charge is charged regardless if it goes to court or not.
sorry for being naive as not used to things like this.
#2
Join Date: Apr 2018
Location: London
Programs: Gold at BA, Hilton and Radisson.
Posts: 592
I have been waiting 8 weeks regarding a EU261 claim from BA without any response at all apart from the initial email confirmation.
if I go to MCOL can you advise if the £70 charge is charged regardless if it goes to court or not.
sorry for being naive as not used to things like this.
if I go to MCOL can you advise if the £70 charge is charged regardless if it goes to court or not.
sorry for being naive as not used to things like this.
#3
Original Poster
Join Date: Jan 2013
Posts: 183
#4
Join Date: Sep 2012
Location: NW London and NW Sydney
Programs: BA Diamond, Hilton Bronze, A3 Diamond, IHG *G
Posts: 6,344
Firstly you write a Letter Before Action to BA. If they don't reply to that within 2 weeks, you can open a case with MCOL. At that point you pay the MCOL fee.
If BA wants to settle after receiving the court papers, but without going to court, then they should reimburse you the court fee in their settlement. Then you can withdraw the court action.
If BA wants to settle after receiving the court papers, but without going to court, then they should reimburse you the court fee in their settlement. Then you can withdraw the court action.
#5
Original Poster
Join Date: Jan 2013
Posts: 183
Firstly you write a Letter Before Action to BA. If they don't reply to that within 2 weeks, you can open a case with MCOL. At that point you pay the MCOL fee.
If BA wants to settle after receiving the court papers, but without going to court, then they should reimburse you the court fee in their settlement. Then you can withdraw the court action.
If BA wants to settle after receiving the court papers, but without going to court, then they should reimburse you the court fee in their settlement. Then you can withdraw the court action.
#6
Join Date: Jul 2005
Location: London, ARN, HEL, ..... or MAN
Programs: BA GGL / GFL, Mucci Diamond!, HH Diamond, Radisson Premium, IHG Gold, Hertz Gold
Posts: 5,902
Hmmm. My most recent action cost me £35 for 2 passengers, which BA agreed to refund when BA withdrew their defence. I then withdrew the case once all the money arrived. I also didn’t do a letter before action - I dived straight in!
#8
Join Date: Aug 2011
Posts: 509
I don’t think CEDR is quicker, my last submission to CEDR took 10 months till a decision was made by the adjudicator. At least with MCOL, there are set Court deadlines to abide by for all parties and CEDR have given the airlines significant extensions due to Covid-19.
#9
Join Date: Nov 2004
Programs: BA GGL, LH FTL
Posts: 3,578
Not necessarily. If the case is clear cut BA will not let it go all the way to court, but rather settle a long time before. My experience is that they ask for an extension and then pay, so from letter before action to money in the bank ca 2 months.
#10
Community Director
Join Date: Jan 2009
Location: Norwich, UK
Programs: A3*G, BA Gold, BD Gold (in memoriam), IHG Diamond Ambassador
Posts: 8,477
It does, to some extent, depend on the circumstances. I've made two claims - one for a downgrade, where BA mounted that defence (but eventually dropped it at arbitration) and one for a simple overnight hotel and meals, where everything was on single receipts and therefore it wasn't practically possible to make separate claims (and BA legal was so embarrassed I even got a call to apologise for the CS error in denying my claim in the first place).
So details matter here in terms of giving the best advice.