corporate-wage-slave

This thread is for discussion about the contents of the Live thread.

LIVE! British Airways disruption 15 - 19 July 2022 - Heatwave edition - get help here

Any mistakes? Anything missing? Some advice you disagree with? Any previous threads you have found helpful?

This is to prevent the Live thread from being diverted by comments which are actually useful for the future but not for the day. So feel free to post your thoughts.

Many thanks to BLHD for suggesting this thread. The content of the LIVE thread comes from a joint effort of the moderators and ambassadors.

SimonAB

CWS, link from other thread to here is missing.

corporate-wage-slave

Many thanks - can you reload the LIVE thread and see if you can get it to work? Link is near the top.

SimonAB

Yup, works fine (don't know if you want to remove '[link]')

LondonAussie

Under 18) How do I complain? "there is a customer portal here" - should there be a link here? Nothing obvious or clickable for me.

Minor spelling/typo under 8) How can I get a hotel?, the first "your" should be "you're"

MatJarosz

Under point 9 - very minor typo: You can also claim wifi / cpmmunication expenses.

Otherwise it seems all good and a very helpful resource. Thanks CWS!

crazyarmadillo

Link thread will be extremely useful for many people in these times of travel uncertainty.

Thanks !!

SimonAB

I hadn't wanted to seem anal, but since we're reporting typos etc, I had compiled this list

has very recently disrupted travel => has very recently experienced disrupted travel
may well give you are rebooking option => may well give you a rebooking option
THe advice we have there is that if you have an on the day problem send a succint => The advice we have there is that if you have an on the day problem send a succinct
outline of the problem to and someone will call you => outline of the problem and someone will call you
If your going to find yourself in need of a hotel => If you're going to find yourself in need of a hotel
then its prudent => then it's prudent
there havebeen recent reports => there have been recent reports
cpmmunication expenses => communication expenses
onewolrd Emerald => oneworld Emerald
it may best not to add this first time around => it may be best not to add this first time around

lcylocal

May want to add a sentence about buying essential items and claiming if your bag is delayed. This seems to come up a fair bit.

marshy11

Possibly just my browser but the 'live' thread doesn't appear correctly for me on the 'trending threads' page - entry 3 on this screenshot. It seems to have no title - which makes it impossible to link into from there (which is my landing page).

corporate-wage-slave

Very interesting, and I get the same too. What was slightly unusual about the Live thread was that it was a merger of two threads, and there had to be some shuffling around to make sure my post was the first in the newly created thread. So I have a feeling that got messed up in the Trending database. I'll refer it to the technical team.

BLHD

You are most welcome!

MaxFlyer

Is it worthwhile making this a sticky so that it’s always at the top of the forum for easy access?