flying_geek

There is a lot more knee space on an AA seat than on the CWS - I really don't like the old club seat - but to sleep Id prefer it any time. Day flight, CWS better to store stuff and watch.

marcopizzaiuolo

i was also underwhelmed in March to/from LAX and actually had a worst sleep then on my last Old CW flight to/form JFK . Unless you are tiny and/or sleep face up, that footwell, angle, does not work at all for me.

cauchy

If you read the BA marketing it’ll tell you

https://www.britishairways.com/en-gb...ess/club-world



and importantly, under terms and conditions it says

Quote:

Being rolled out to other destinations during 2022. Please check at time of booking.

So if you relied on the marketing, checked at time of booking, and then didn’t get club suites you might well feel a bit scammed.

orbitmic

did the op ask ba if they could guarantee the flight would be cs? Undoubtedly not because they would have answered something like “this looks like cs will be offered on your flight but please note it may change”.

”check at time of booking” doesn’t mean look at the seat map and if it looks good you can unilaterally interpret that it’s a guarantee. It means that you can ask ba if you’ll get cs when you. Ok or check their pages, and they may guarantee cs on specific destinations (as they do jfk for now), flights, or plane types at various points during the retrofitting process.

rosenkavalier

i have the same problem on my upcoming BA53 in August to SEA, switched from CS 772 to a 789…so I think it’s a blanket change over a period of a few months…I would think SEA has a higher rung in the hierarchy because of connectivity to oneworld partner AS and having 2 flights a day compared to SAN for example, but no, it’s SAN that gets the A350…

PGberkshire

CS is harder to sleep sideways that CW....

golfmad

A “bait and switch” is a scam to mislead buyers, whereby a seller advertises an appealing but ingenuine offer to sell a product or service that the seller does not actually intend to sell. Instead, the seller offers a sub-par, defective, or unwanted alternative.

This isn't a bait and switch scam.

SDUKAG

Of course you are most likely correct. But having had the same thing happen to me on an upcoming family trip, it is cold comfort. Going from an A350 with at least a nicely competitive J product to a 777 90’s style dorm is a little disheartening. I am fully prepared to cancel and pay for first but it’s either not being sold or not onboard. Since it is a night flight it will be fine and I can typically rely on the crew taking care of us but looking forward to club world disappearing forever.

SEA-Flyer

Unfortunately, in this case, AA has dropped their SEA-LHR service due to a shortage of aircraft associated with the continuing 787 delivery delays.

Burnt by this second year in a row.

Last year, booked 787-10 with Club Suites, aircraft change a couple of month before departure for the craptacular sleeping on a park bench BA 787-9.

This year, booked AA. They dropped service, rebooked to BA 787-10. Then further schedule change from 787-10 to a 787-9 again.

Done with this airline until they can offer a consistent, modern hard product.

Simonp27

I have been caught with a similar situation on a return leg from Boston next week. Booked when it was CS, now CW. Its the later flight so there is no F.

They really need to crack on and finish the CS roll out.

JD1905

Can happen on any airline - fairly often on QR atm you can end up on a A330 with a 2-2-2 J.

The only answer unfortunately for now is to book on a carrier with a good J cabin across their fleet and you are less likely to be disappointed.

Bluebrummie2000

I also booked Seattle and started off in the CWS. Now MMB is showing old style Club layout. We did get a mail at the time of the change promoting an upgrade to F. Did not pursue as Mrs BB does not measure the additional value of F vs Club World in the same way as the rest of us

PxC

I have read this elsewhere as well, the guarantee of CS to NY. Since my JFK-LHR next week has been switched to the old CW, what are the chances I could swap? Would being AA ticketed (through Propeller) make any difference? AA do mention in their T+Cs

---SCHEDULE CHANGE
IN THE EVENT, AFTER TICKET ISSUANCE, SCHEDULE
CHANGES ARE MADE BY AA THAT:
(I) AFFECT A PASSENGER'S DEPARTURE AND/OR
ARRIVAL BY 2 OR MORE HOURS;
(II) RESULT IN THE ADDITION OF AN INTERMEDIATE
STOP ON THE PASSENGER'S ITINERARY;
(III) RESULT IN A SUBSTITUTION OF EQUIPMENT NOT
ACCEPTABLE TO THE PASSENGER; OR
(IV) IF A CANCELLATION OR A CHANGE IN EITHER AIR
OR TOUR ITINERARY IS INITIATED EITHER BY AA
OR IT'S TOUR OPERATORS WHICH IS UNACCEPTABLE
TO THE PASSENGER, THE PASSENGER WILL HAVE THE
OPTION OF CANCELLING WITHOUT PENALTY, OR
REROUTING ON DIFFERENT FLIGHTS TO/FROM THE
SAME OR DIFFERENT DESTINATION. HOWEVER, THE
PASSENGER MUST PAY ANY ADDITIONAL AMOUNTS
RESULTING FROM THE REROUTING.

orbitmic

I’d call The ta and ask them if they can contact the airline to ask. Yes it’s always more complicated when it involves code shares, and it’s a lot more complicated when you don’t book direct as you are expected to deal with the ta who “own” the booking as airlines won’t deal with you directly etc but all you can do is explain your case and what you actually want.

Tobias-UK

The question is whether or not AA consider a change of equipment as a ‘schedule change’. If so, I would draw your attention the clauses I’ve bolded.