Back to the Future - all flights showing at 1/1/70
#1
Original Poster
Join Date: Mar 2009
Location: London
Programs: BA CCR/GGL, Hilton Diamond
Posts: 3,483
Back to the Future - all flights showing at 1/1/70
I've gone back a few pages and haven't seen the issue raised, so apologies if it's been raised before. I tried to check in for my flight today and couldn't as the flight, and all other future flights, had reverted to a date of 1/1/70. Anyone else had this?
#2
Join Date: Jun 2013
Location: UK
Programs: BA Exec Club, Flying Blue
Posts: 641
That's an IT failure, or a bug in the app or device you are using. 1/1/70 is the beginning of time for modern computers . Something's forgotten what the current date today is ...
#3
FlyerTalk Evangelist
Join Date: May 2014
Location: UK
Programs: BA Gold
Posts: 12,262
This was discussed here a couple of days ago Strange happenings on booking [Flights showing as 01 Jan 1970 - 00:00]
Seems to be the app not so much on the main website ?
Seems to be the app not so much on the main website ?
#5
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,968
This needs to be highlighted again. It is more than an amusing IT failure, it basically means your booking may well be screwed and you will need it fixed with a new ticket reissued.
If anyone has a booking showing 1970 dates I very strongly recommend you contact BA well before your trip to get this fixed.
If anyone has a booking showing 1970 dates I very strongly recommend you contact BA well before your trip to get this fixed.
#6
Moderator: British Airways Executive Club
Join Date: Jul 2008
Location: Scotland & London
Programs: BA GGL, IHG Diamond Ambassador, Hilton Diamond, Hyatt Globalist, Mucci des Salons Ouvrants
Posts: 3,028
So I contacted the GGL line ref this and it seems the chap I spoke to had never seen this before. I had to take screenshots of my bookings and send them to him so he could chat to the service centre. This affects all my future bookings bar one!
it was a nightmare as the only way I could get a boarding pass was to check in online, email myself the pdf boarding pass and then try and find a printer while I was travelling. If not I would have had to stand in the hour long queue at Manchester which is not in my plans.
This really is a low for BA IT - but I fear it won’t get fixed. This has occurred on bookings made in the last couple of days as well as longer term bookings so I would urge everyone to check their bookings in the app - if you can’t see them they will be under past bookings!!
If anyone has managed a fix, I would be delighted to hear as this is a right PITA.
regards aks120
it was a nightmare as the only way I could get a boarding pass was to check in online, email myself the pdf boarding pass and then try and find a printer while I was travelling. If not I would have had to stand in the hour long queue at Manchester which is not in my plans.
This really is a low for BA IT - but I fear it won’t get fixed. This has occurred on bookings made in the last couple of days as well as longer term bookings so I would urge everyone to check their bookings in the app - if you can’t see them they will be under past bookings!!
If anyone has managed a fix, I would be delighted to hear as this is a right PITA.
regards aks120
#7
Join Date: Dec 2009
Location: near Heathrow
Programs: BA GGL/CCR, GfL (OWE), SA LifePlat (*G), BD Gold to the end, Hilton Diamond
Posts: 2,911
I have the same issue. 19 bookings have the 1970 date for all sectors although all are looking fine on MMB.
Last weekend and this weekend, AA have cancelled their flights within the booking as Sabre apparently sees the 19790 date the app is picking up so I’ve had to call BA to get the flights reinstated both weekends.
2 other bookings have the correct dates and one has the outbound with the correct date and the return with the 1970 date. I cannot access this one via MMB.
Having looked at the bookings there is no logic that I can see to which bookings display as 1970. All the affected bookings were made pre the recent IT issue.
I reported it last week and it has apparently been escalated to the web and IT teams but no feedback yet.
Last weekend and this weekend, AA have cancelled their flights within the booking as Sabre apparently sees the 19790 date the app is picking up so I’ve had to call BA to get the flights reinstated both weekends.
2 other bookings have the correct dates and one has the outbound with the correct date and the return with the 1970 date. I cannot access this one via MMB.
Having looked at the bookings there is no logic that I can see to which bookings display as 1970. All the affected bookings were made pre the recent IT issue.
I reported it last week and it has apparently been escalated to the web and IT teams but no feedback yet.
#8
Join Date: Dec 2009
Location: near Heathrow
Programs: BA GGL/CCR, GfL (OWE), SA LifePlat (*G), BD Gold to the end, Hilton Diamond
Posts: 2,911
…and re the AA flights cancelling because of the 1970 date issue, you get an email from BA saying the flight is cancelled so it looks like one of the usual cancellations due to the Maria’s of schedule changes AA process, but the underlying AA flights are still operating.
If this happens closer to the flight dates, it is quite possible the cabin will sell out before your call BA to reinstate your booking, due to AA upgrading their elites closer to departure, so beware of sitting on an AA ‘cancellation’ if you have AA flights on a BA reservation.
If this happens closer to the flight dates, it is quite possible the cabin will sell out before your call BA to reinstate your booking, due to AA upgrading their elites closer to departure, so beware of sitting on an AA ‘cancellation’ if you have AA flights on a BA reservation.
#9
Join Date: Mar 2017
Location: Lincolnshire, UK
Programs: BA GGL - maybe only briefly!
Posts: 1,378
I cant see whether the issue is with the bookings themselves or the app. I have 13 out of 15 bookings that have 1 Jan dates but only on the app - they all appear correctly on the website.
So, is it a booking issue or an app display issue? Does anyone have these 1 Jan 70 dates on all forms of MMB?
So, is it a booking issue or an app display issue? Does anyone have these 1 Jan 70 dates on all forms of MMB?
#10
Join Date: Dec 2016
Programs: BAEC GGL/CR; Hilton Diamond; Mucci des Puccis
Posts: 5,610
I understand any AA sectors in a booking that are showing the 1970 date will have been auto cancelled as the interface they use sees the same issue. I travelled on a pure BA ticket with the issue yesterday from Malta without any obvious problems.
it’s a really serious problem for partner airline inclusions, and yet another reason to totally lose patience with BA. I flew to Malta with a combination of EasyJet and Ryanair and the entire process, including getting boarding passes 48 hours before without VeriFLY/Doc upload worked flawlessly. There is genuinely only so long you can tolerate a substandard offer and failure even to admit to issues let alone fix them.
it’s a really serious problem for partner airline inclusions, and yet another reason to totally lose patience with BA. I flew to Malta with a combination of EasyJet and Ryanair and the entire process, including getting boarding passes 48 hours before without VeriFLY/Doc upload worked flawlessly. There is genuinely only so long you can tolerate a substandard offer and failure even to admit to issues let alone fix them.
#11
Join Date: Jul 2009
Programs: BAEC Silver, IHG Diamond
Posts: 7,770
My flights seem fine today on the BA app.
The AA app tends to be favouring "last updated 9th Feb" at present, with the odd flight being 10hrs ago, 43 mins ago etc. regardless of when they last refreshed manually.
The AA app tends to be favouring "last updated 9th Feb" at present, with the odd flight being 10hrs ago, 43 mins ago etc. regardless of when they last refreshed manually.
#13
Moderator: British Airways Executive Club
Join Date: Jul 2008
Location: Scotland & London
Programs: BA GGL, IHG Diamond Ambassador, Hilton Diamond, Hyatt Globalist, Mucci des Salons Ouvrants
Posts: 3,028
Luckily the only booking that does not seem to have reverted to 1970 is my one this week to the US and which has AA segments. I have been watching it like a hawk though as I am nervous something goes wrong. I would phone BA to check the booking but the chap yesterday obviously didn’t believe me - kept talking about my date of birth!!
I may get more animated about the Qatar bookings I have that have reverted to 1970!
aks120
I may get more animated about the Qatar bookings I have that have reverted to 1970!
aks120
#14
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,821
it was a nightmare as the only wayto I could get a boarding pass was to check in online, email myself the pdf boarding pass and then try and find a printer while I was travelling. If not I would have had to stand in the hour long queue at Manchester which is not in my plans.
The AA auto-cancellation aspect would be very problematic if it is confirmed. Theoretically codeshares on AS would also be affected. I don't think Amadeus airlines like Qatar will be affected.
#15
Moderator: British Airways Executive Club
Join Date: Jul 2008
Location: Scotland & London
Programs: BA GGL, IHG Diamond Ambassador, Hilton Diamond, Hyatt Globalist, Mucci des Salons Ouvrants
Posts: 3,028
Thanks CWS - good top tip as I was worried that the barcode wouldn’t work when presented to a scanner from a phone.
For those wondering what this issue looks like - here is my app details (under past flights) for my trip on Friday to Zurich. All future flights are the same!
aks120
For those wondering what this issue looks like - here is my app details (under past flights) for my trip on Friday to Zurich. All future flights are the same!
aks120