A350 layout - not working for crew or service!
#31
Join Date: Aug 2007
Location: Spitalfields, London
Programs: BA Gold, KFC 'The Colonel's Club' Palladium tier, Mucci des Visions Célestes du Nord-Pas-de-Calais
Posts: 2,330
I have noticed that VS serves an afternoon tea / lighter second meal than BA on LAX for example, is this similarly related?
#32
FlyerTalk Evangelist
Join Date: Feb 2004
Location: London
Programs: BA, VS, HH, IHG, MB, MR
Posts: 26,874
BA is probably banking £2,000 per long haul flight from charging for Club World seat selection, for example, which Virgin Atlantic refuses to do. Whilst we slate this policy, huge numbers of people pay up, even on here.
#33
Original Poster
Join Date: May 2014
Posts: 7,245
VS Airbus A350-1000 type 1 - aeroLOPA | Detailed aircraft seat plans
However, even assuming that there isn't, it's worth highlighting that the back galley is quite larger than BA's, without loos in the way.
#34
Join Date: Aug 2007
Location: Spitalfields, London
Programs: BA Gold, KFC 'The Colonel's Club' Palladium tier, Mucci des Visions Célestes du Nord-Pas-de-Calais
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#35
Join Date: Mar 2006
Location: West Lothian
Programs: BA Exec Club Silver, IHG Platinum Elite, Qatar Privilege Club
Posts: 508
When I came back from Dubai a couple of weeks ago, the forward toilet was locked-out for almost the entire flight, only unlocked in the last 45 minutes. I took it that the crew did not want passengers passing through the forward galley.
#36
Join Date: Dec 2017
Posts: 574
Note that they don’t plan on making changes to aircraft already delivered.
its ridiculous really, they were told before an A350 was delivered that the lack of a galley at doors two was going to cause a problem.
They chose to listen to the accountants, which I’m sure they’ll do again when the business case for any future refit has been created.
its ridiculous really, they were told before an A350 was delivered that the lack of a galley at doors two was going to cause a problem.
They chose to listen to the accountants, which I’m sure they’ll do again when the business case for any future refit has been created.
#37
Join Date: Feb 2022
Programs: QRPC, BAEC
Posts: 684
Some people (including BA advocates on the forum from 2 years ago) are missing the point, the issue is not so much about whether there is enough space or not to store food for two meals...the galleys are simply too cramped for the crew to be able to execute service well especially in WT and WTP. As others have posted above, BA is the only airline out there without a galley at door 2 (Even VS has a galley behind the Loft area - check some cabin tour videos for evidence). Combine that with a small back galley and you have a recipe for disaster service wise.
Also interesting quote from the TPG UK review of WTP on A350 below which gives you a flavour of service on board:
Also interesting quote from the TPG UK review of WTP on A350 below which gives you a flavour of service on board:
The meal service should be tightened up. It was ridiculous that the lunch took more than half the flight, especially when the trolleys were constantly being wheeled back and forth.
#38
Join Date: Sep 2012
Location: Surrey, UK
Posts: 497
Some people (including BA advocates on the forum from 2 years ago) are missing the point, the issue is not so much about whether there is enough space or not to store food for two meals...the galleys are simply too cramped for the crew to be able to execute service well especially in WT and WTP.
It has been claimed over and over again that there isnt enough space to store a full meal service on longer routes. This is not right, there is enough space.
The other claim that the working conditions for crew are cramped and far from ideal is seperate to storage capacity
#40
Join Date: Jun 2016
Location: London
Programs: BAEC Gold
Posts: 2,228
In any decision making process, and particularly where committees are concerned, there are ‘musts’ and ‘wants’. In this case, it’s possible that the meal storage capacity (along with many other metrics) was one of those ‘must’ items. However, if the workability factor was a ‘want’, it is much more easy for it to be overlooked, or more accurately, outscored by other factors. i.e. revenue per square metre, for example.
#42
Join Date: Jan 2017
Location: London
Programs: BA Gold
Posts: 848
The problem is that there is nowhere to wait for the toilet except within the galley, as the aisle is too narrow. I was last on BA's A350 in 2019 when it was nearly new, and on that flight whilst waiting for the forward toilet the crew jokingly asked me if I'd like to help them with the service, since I was in the galley! (they were juggling 50 or so desserts at the time, with plates stacked on every available surface). The lack of preparation space was obvious from the start, on that particular flight I was chatting to the captain who was very enthusiastic about his new aircraft, but said he wished BA had allowed more space for the cabin crew to work in, you'd hope that BA would listen to this sort of feedback from their employees.
#43
Join Date: Nov 2017
Programs: BAEC Gold
Posts: 94
The problem is that there is nowhere to wait for the toilet except within the galley, as the aisle is too narrow. I was last on BA's A350 in 2019 when it was nearly new, and on that flight whilst waiting for the forward toilet the crew jokingly asked me if I'd like to help them with the service, since I was in the galley! (they were juggling 50 or so desserts at the time, with plates stacked on every available surface). The lack of preparation space was obvious from the start, on that particular flight I was chatting to the captain who was very enthusiastic about his new aircraft, but said he wished BA had allowed more space for the cabin crew to work in, you'd hope that BA would listen to this sort of feedback from their employees.
#45
Join Date: Jan 2010
Posts: 3,190