Deadline for cancelling BA holiday
#1
Original Poster
Join Date: Apr 2012
Location: Glasgow
Programs: BA Silver
Posts: 533
Deadline for cancelling BA holiday
I have got a BA holiday booked for 28 January - LHR - MAN - CPT - LHR - MAN. As BA have cancelled the LHR - MAN sector I want to cancel the booking and get a cash refund for the deposit. What’s my deadline for cancelling?
#2
Join Date: Jan 2007
Location: living near Malaga
Programs: BA Gold , Mucci recipient. Coffee Drinker, Blue Sky Thinker
Posts: 2,112
Good luck getting through - took me a few goes today to sort my BAH cancel/misconect out.
#3
FlyerTalk Evangelist, Ambassador, British Airways Executive Club
Join Date: Jun 2008
Location: Somewhere between 0 and 13,000 metres high
Programs: AF/KL Life Plat, BA GGL+GfL, ALL Plat, Hilton Diam, Marriott Gold, blablablah, etc
Posts: 30,541
#5
Join Date: Mar 2010
Location: Cheddar
Programs: TG *G 20 years
Posts: 407
20 minute wait on the BA Holiday line yesterday. Flight cancelled by BA so full refund offered as a bank transfer instead of a credit to the Amex card. Told to expect the amount in 7-10 working days. A satisfactory result, but I am sad for an earlier agent called John who made a terrific effort to sort out the booking a few months back. I have consistently found that BAH staff are determined to give excellent customer service.
#6
Join Date: Nov 2013
Location: Glasgow
Programs: BAEC (Silver), IHG (Plat Elite)
Posts: 541
20 minute wait on the BA Holiday line yesterday. Flight cancelled by BA so full refund offered as a bank transfer instead of a credit to the Amex card. Told to expect the amount in 7-10 working days. A satisfactory result, but I am sad for an earlier agent called John who made a terrific effort to sort out the booking a few months back. I have consistently found that BAH staff are determined to give excellent customer service.