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Old Oct 15, 2021, 2:06 am
  #61  
 
Join Date: May 2010
Posts: 2,345
Originally Posted by bafan
Well, colour me amazed. I complained about the drinks service etc and I’ve just been given a £50 evoucher with the cut-n-paste apology.

As ever, BA never ceases to surprise me…
If a lot of us complain it will be more cost effective to increase stocks of champagne than keep doling out £50 vouchers. I'm submitting mine now.
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Old Oct 15, 2021, 2:23 am
  #62  
 
Join Date: Jul 2010
Programs: BD Silver, HH Gold, BA Silver, CX Gold
Posts: 443
Same - £50 voucher with 12 month expiry for complaining.
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Old Oct 15, 2021, 9:06 am
  #63  
 
Join Date: Mar 2020
Programs: British Airways GGL/CCR, Hilton Diamond & Marriott Gold
Posts: 2,614
Originally Posted by paulaf
If a lot of us complain it will be more cost effective to increase stocks of champagne than keep doling out £50 vouchers. I'm submitting mine now.
Isnt it the case that they cannot get the supplies? rather than cheapness...

£50, not bad - could be more than the POUG that got people into CE in the first place
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Old Oct 15, 2021, 10:48 am
  #64  
 
Join Date: May 2009
Location: London
Programs: BAEC
Posts: 2,743
Originally Posted by PGberkshire
Isnt it the case that they cannot get the supplies? rather than cheapness...

£50, not bad - could be more than the POUG that got people into CE in the first place
I wasn’t complaining just about the lack of fizz, but also the slow/poor service due to lack of staff on the rtn journey, compared to outbound; and also lamentable size of the starter and pud.
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