Can I change my airport\booking if BA cancel flight
Sep 22, 2021, 12:57 pm
#1
Original Poster
Join Date: Sep 2021
Posts: 2
Can I change my airport\booking if BA cancel flight
I don't fancy waiting on the phone lines so thought I'd ask here if anybody knows (hopefully!).
BA have cancelled our flight and moved us to a flight a day earlier. Is it possible that BA would allow us to completely rebook both outgoing and return flights so they go to a different airport in the county (I've read somewhere they would allow a move of airport 300 miles away but we're talking 400ish miles here). And the real question is whether they would do it without any extra payment\fees?
I'm guessing legally they don't have to as they've offered an alternative flight,albeit a day earlier and resulting in lost money for us in terms of accommodation\car hire.
In doing this, we are then able to keep to our original dates.
I can try calling again tomorrow but if I can get an answer here that would be great.
BA have cancelled our flight and moved us to a flight a day earlier. Is it possible that BA would allow us to completely rebook both outgoing and return flights so they go to a different airport in the county (I've read somewhere they would allow a move of airport 300 miles away but we're talking 400ish miles here). And the real question is whether they would do it without any extra payment\fees?
I'm guessing legally they don't have to as they've offered an alternative flight,albeit a day earlier and resulting in lost money for us in terms of accommodation\car hire.
In doing this, we are then able to keep to our original dates.
I can try calling again tomorrow but if I can get an answer here that would be great.
Sep 22, 2021, 1:16 pm
#2
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
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Yes they will up to around 350 miles if you stay within -3/+14 days.
However the policy was revised a few weeks ago and the change of gateway only applies strictly to the actual flights cancelled in the booking.
What specifically do you have in mind?
However the policy was revised a few weeks ago and the change of gateway only applies strictly to the actual flights cancelled in the booking.
What specifically do you have in mind?
Sep 22, 2021, 1:30 pm
#3
Original Poster
Join Date: Sep 2021
Posts: 2
Thanks for the quick reply.
So it was LHR-> ZAG 23/10. Returning ZAG -> LHR on 31/10
There's been about 4 time changes on the booking so far but then today they cancelled the return flight and moved it to 30/10
At the time, we booked that flight as it was the best price at the time. Looking on the BA website now, there's a flight
LHR -> DBV 23/10 Returning DBV -> LHR 31/10
That would be perfectly fine for us and allows us to keep to our original dates and fits in with accomodation stays. It's whether the distance is too great and whether they would allow us to change it at no penalty as current prices for that flight are expensive + some of our seats were booked on Avios.
So it was LHR-> ZAG 23/10. Returning ZAG -> LHR on 31/10
There's been about 4 time changes on the booking so far but then today they cancelled the return flight and moved it to 30/10
At the time, we booked that flight as it was the best price at the time. Looking on the BA website now, there's a flight
LHR -> DBV 23/10 Returning DBV -> LHR 31/10
That would be perfectly fine for us and allows us to keep to our original dates and fits in with accomodation stays. It's whether the distance is too great and whether they would allow us to change it at no penalty as current prices for that flight are expensive + some of our seats were booked on Avios.
Sep 22, 2021, 2:46 pm
#4
Join Date: Nov 2017
Posts: 222
Thanks for the quick reply.
So it was LHR-> ZAG 23/10. Returning ZAG -> LHR on 31/10
There's been about 4 time changes on the booking so far but then today they cancelled the return flight and moved it to 30/10
At the time, we booked that flight as it was the best price at the time. Looking on the BA website now, there's a flight
LHR -> DBV 23/10 Returning DBV -> LHR 31/10
That would be perfectly fine for us and allows us to keep to our original dates and fits in with accomodation stays. It's whether the distance is too great and whether they would allow us to change it at no penalty as current prices for that flight are expensive + some of our seats were booked on Avios.
So it was LHR-> ZAG 23/10. Returning ZAG -> LHR on 31/10
There's been about 4 time changes on the booking so far but then today they cancelled the return flight and moved it to 30/10
At the time, we booked that flight as it was the best price at the time. Looking on the BA website now, there's a flight
LHR -> DBV 23/10 Returning DBV -> LHR 31/10
That would be perfectly fine for us and allows us to keep to our original dates and fits in with accomodation stays. It's whether the distance is too great and whether they would allow us to change it at no penalty as current prices for that flight are expensive + some of our seats were booked on Avios.
Sep 22, 2021, 3:05 pm
#6
Join Date: Mar 2017
Location: Lincolnshire, UK
Programs: BA GGL - maybe only briefly!
Posts: 1,378
Yes, I had a SOF-USA trip where the LHR-SOF has been cancelled and they happily changed it to OTP-USA - and rearranged all of the other connecting flights in the booking to make it work with the OTP timings - so it can be done.
The agent was being quite precise about the distance though as he initially mentioned IST as a starting point but then said it was too far. Looking at google, SOF-IST is about 318 miles. Not sure what would happen if there was no BA destination within 300 miles however.
The agent was being quite precise about the distance though as he initially mentioned IST as a starting point but then said it was too far. Looking at google, SOF-IST is about 318 miles. Not sure what would happen if there was no BA destination within 300 miles however.
Sep 22, 2021, 3:11 pm
#7
Join Date: Nov 2017
Posts: 222
Sep 22, 2021, 3:23 pm
#8
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
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I don't believe this is allowed since it's an extra gateway not a changed gateway. Doubtless some people will find themselves able to do this, but if an agent declines to do this then you have no recourse. That said there are no change fees so it may be the extra cost won't be high, particularly if the flight is changed after one sector is flown.