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Double Tier Points on British Airways Holidays bookings [*now inc FROM USA*]

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Old Sep 19, 2021, 1:29 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: sayling
Have your double Tier Points posted? If not (and 30 days 14 working days (changed Dec 2022) - have elapsed since your return date) send your membership number, date of birth, email address and postcode for each passenger in the reservation to [email protected] and they will award the Tier Points for you. See this post for more information.

This post contains:
  • Link to saved copies of the Terms and Conditions (UK)
  • Change history of the UK T&C
  • Current UK T&C (when maintained)
  • Some FAQs originally compiled by firstlight (I think)
  • Original US T&C added by Oxon Flyer
Historical T&C (UK)
See this post for historical terms and conditions

Change history:
Changes, correct as at 27 September 2023
  1. Condition 1.b) addition: "Please note: Flights marketed by British Airways with or without a BA flight number that are operated by Aer Lingus, China Southern or LATAM are not eligible for Tier Points."
  2. Condition 1.e) addition (original 1.e now 1.g): "The total trip length (time between first flight departing the UK and final flight returning to the UK) cannot exceed 30 days."
  3. Condition 1.f) addition: "Bookings can only contain one flight departing the UK, multiple journeys from the UK within one booking will not qualify."
As at 20 July 2023, extended to 31 December 2024
Now extended to 31 December 2023

Changes, correct as at 20 July 2023
  1. Condition 1.c) changed to: "The hotel/car element of the package must be for a minimum of five nights within the flight travel dates for travel before 31 December 2024."

Changes, correct as at 26 June 2023 (assumed - webpage states as 'at 26 June 2022' in condition 9 as at 7/7/2023)
  1. Condition 1.c) changed to: "The hotel/car element of the package must be for a minimum of five nights within the flight travel dates for travel before 31 December 2023."
  2. Condition 1.d) changed to: "The hotel/car element of the package must be used i.e. hotel occupied and or car rental hired for the full booked duration.", with original 1.d) now as 1.e)
  3. Condition 4. now refers to "within 14 working days of the return flight"

Changes, 'correct as at 20 December 2022':
  1. Condition 1.c) changed to: "The hotel/car element must be for a minimum of five nights for travel before 31 December 2023" (was 'whole trip')
  2. Condition 4. changed to: "Standard Tier Points for the flight elements will be awarded in line with regular awarding timelines after completion of the flight returning to the UK which is part of a Qualifying Booking. The initial transaction will be updated when the additional Tier Points due as a result of this promotion are added to the standard Tier Points, within 14 working days of the return sector which is part of a Qualifying Booking." (was 30 / 60 days) - possibly due to automation of the process

Link to full conditions: https://www.britishairways.com/en-gb...le-tier-pointsDouble Tier Points Terms and Conditions (UK)

This promotion is only open to Eligible Participants. An Eligible Participant is a person who has a British Airways Executive Club membership and who books and travels on a Qualifying Booking (see definition below). British Airways Holidays reserves the right to verify the eligibility of Eligible Participants. By taking part in this promotion, Eligible Participants confirm that they unconditionally accept the Terms and Conditions set out below.

1. A “Qualifying Booking” is a British Airways Holidays booking that meets all of the following criteria:

a) The booking must be for a British Airways Holidays Flights + Hotel or Flights + Car or Flights + Hotel + Car package booking originating in the UK only.

b) The booking must contain British Airways flights including codeshares and British Airways marketed and/or operated flights only. Flights not meeting these criteria within the booking won’t be awarded Tier Points. Flights offered as part of a British Airways Holidays package that are provided by other airline partners that do not have a BA flight number will not be eligible. Please note: Flights marketed by British Airways with or without a BA flight number that are operated by Aer Lingus, China Southern or LATAM are not eligible for Tier Points.

c) The hotel/car element of the package must be for a minimum of five nights within the flight travel dates for travel before 31 December 2024.

d) The hotel/car element of the package must be used i.e. hotel occupied and or car rental hired for the full booked duration.

e) The total trip length (time between first flight departing the UK and final flight returning to the UK) cannot exceed 30 days.

f) Bookings can only contain one flight departing the UK, multiple journeys from the UK within one booking will not qualify.

g) The participant must register their British Airways Executive Club number against their booking prior to travel.

2. For the avoidance of doubt this offer does not apply to any British Airways flight only bookings made without a hotel or car or where the hotel or car is added to a booking in a separate transaction.

3. This promotion enables Eligible Participants to receive double Tier Points for all qualifying flights which are part of a Qualifying Booking. British Airways Executive Club Terms and Conditions and the Executive Club Conditions of Use will apply.

4. Standard Tier Points for the flight elements will be awarded in line with regular awarding timelines after completion of the flight returning to the UK which is part of a Qualifying Booking. The initial transaction will be updated when the additional Tier Points due as a result of this promotion are added to the standard Tier Points, within 14 working days of the return flight which is part of a Qualifying Booking.

5. The additional Tier Points covered by this promotion are non-transferable and there is no cash or credit alternative. British Airways does not accept any liability in the event that the double Tier Points received as a result of this promotion expire. Tier Points expire at the end of each membership year – the anniversary of when you joined the Club. However, they will be added to your Lifetime Tier Points, the total Tier Points you’ve ever earned with the Club. Your membership year-end date and Lifetime Tier Points are on your Account Page.

6. All holiday packages are offered subject to availability.

7. British Airways Holidays booking Terms and Conditions apply. All travel on British Airways flights is subject to British Airways General Conditions of Carriage and its Notice and Conditions of Contract as stated on each ticket or itinerary as provided. Passengers travelling on flights operated by another carrier will be subject to the conditions of carriage of that carrier.

8. British Airways Holidays reserves the right to cancel or amend without notice the terms of this promotion at any time and for any reason.

9. Information is correct on 27 September 2023.

10. British Airways Holidays is in no way liable for the reproduction or indirect access via any third-party website or home page access which reproduction misstates or omits any of the information or Terms and Conditions of this promotion.

11. Promotional materials form part of these Terms and Conditions. These Terms and Conditions shall prevail if there is any conflict between these and the promotional materials.

12. This promotion will be governed by English law and is subject to the exclusive jurisdiction of the English courts.
13. The promoter is British Airways Plc, Waterside, PO Box 365, Harmondsworth, UB7 0GB. Registered No 1777777.

Frequently Asked Questions

1. Do the points post automatically?
There's mixed reports, as of August 2022 there seems to be a new system where automation is getting tier points added more quickly, previously manual intervention and chasing BA was needed to get the bonus TPs. As of May 2023, when the automated crediting works, it appears to happen 2-3 weeks after the holiday concludes, on a Wednesday. When the promotion started some people found the points posted without having to do anything. Most people are using the email address above or calling BA phone lines.

2. I’ve waited for a very long time and the points have not posted. What can I do?
See the start of the wiki use the email indicated. Some people have found success by phoning their dedicated exec club number and asking.

3. Do I have to wait 30 or 60 days to ask for the bonus Tier Points (TPs)?
Now 14 working days after return. There’s mixed opinions on the board from those who have been waiting a long time. If the bonus TPs will upgrade your status then we suggest you ask for them as soon as you can.

4. The offer says the bonus tier points post with the same dates as the original flights but mine posted on the date I got the email. Why is this and can I change it?
The offer says that the bonus points should post on the dates of the original flights but very few are; normally they are posting on the date the bonus TPs are processed. If that affects you negatively then you should ask for them to be changed (email or phone). On the other hand some people are quite happy with them posting later, there’s no sign of BA changing dates retrospectively. Again, if you benefit from the posting date, the FT custom is to thank the BA IT dept. for their coding competence in silence.

5. Does the offer work just for the person booking /paying or for all passengers?
It works for all passengers on the same booking. Some people have had BA claim only the booker gets the bonus TPs. This has been happening to a number of posters recently and is not in accordance with the offer terms. If this happens to you, complain.

6. Does the 5 night qualification include nights on the plane? So if I book night flights both ways can I just stay 3 nights in a hotel and qualify?
It appears you have to have 5 hotel nights or five nights car hire in the booking: a night flight doesn’t count but if it’s all booked at one time then you can stay in multiple hotels (split stay)

7. Is there any limit to the number of bonus tier points I can get from the promotion?
Apparently not, there are some posters who already have had thousands of bonus tier points; depends on the depth of your wallet and availability of holidays.

8. Can I get upgraded status by using bonus Tier Points?
Yes, a number of posters have done this, not just getting to silver but to gold and beyond and at least 3 people have got GGL as a result of the offer

9. Do multi-stop tickets work?
Yes, a number of posters have had success – all the flights should have BA codeshare numbers but do not need to be on BA metal. Some posters have earned more than 1000 TPs in total for multi-stop trips they have taken.

10. What if my flight is disrupted / cancelled?
If your flights are changed at the last moment BA Holidays normally will reroute you. At least one poster has had BA change some of their flights to a non codeshare flight and still got the bonus TPs. It’s thought that you might get the bonus TPs but there’s no definite confirmation of this.

11. Do reduced TP earning thresholds for status levels apply to bonus TP earning?
Yes, up until the end of the 2022.

12. Can I earn GUF (Gold Upgrade Vouchers) using the offer?
Yes, if you get over 2500 or 3500 TPs in total as normal.

13. What about using vouchers or Upgrade with Avios with the offer?
Redemption holidays (avios plus a combination hotel) don’t qualify. Using UUA or vouchers (for which you have to call BA Holidays to use)- it’s not clear, we would expect the revenue level of tier points to post along with matching tier points to post, should you do better than this the custom on FT is to count your blessings in silence.

14. Do bonus TPs count towards lifetime tier point totals?
Yes.

15. I booked a car hire for the trip to convert a flight to a qualifying holiday. Do I have to actually pick up the car to get the bonus TPs?
The answer seems to be... depends on when you made the booking! Check the T&Cs for dates, but for bookings made prior to 26 June 2023, no. There is at least one poster who has not picked up the car and got the double tier points - although, in that case, Avis had massive queues and the poster had to leave the airport. It's probably OK to do this but not 100% definite. Others are claiming a sudden onset of amnesia on their arrival around their car hire booking and still apparently were getting the bonus points.

16. What happens if I booked according to the offer but then my flights / other arrangements get changed by BA holidays due to cancellations?
When you book it's worth getting a hard copy of your receipt as evidence. This will show you are in accordance with the offer terms. If things get changed later by BAH you can apply to BA to get the original offer TPs bonus TPs and Avios. This has worked for one person at least but you may have to be persistent.




Initial US terms and conditions
These seem to vary from the terms available for holidays originating from the UK.


This promotion is only open to Eligible Participants. An Eligible Participant is a person who has a British Airways Executive Club membership and who books and travels on a Qualifying Booking (see definition below). British Airways reserves the right to verify the eligibility of Eligible Participants. By taking part in this promotion, Eligible Participants confirm that they unconditionally accept the Terms and Conditions set out below.


1. A “Qualifying Booking” is a British Airways vacation booking that meets all of the following criteria:

a)       The booking must be for a British Airways Flights + Hotel or Flights + Car or Flights + Hotel + Car package booking originating in the USA only, booked in one transaction.

b)      The booking must contain British Airways flights including codeshares and British Airways marketed and/or operated flights only. Flights not meeting these criteria within the booking won’t be awarded Tier Points. Flights offered as part of a British Airways vacation package that are provided by other airline partners that do not have a BA flight number will not be eligible.

c)       The hotel/car element of the package must be booked and used for the full duration of the vacation package, which must be a minimum of five nights, with the flights completed on or before 31 December 2024.

d)      The participant must register their British Airways Executive Club number against their booking prior to travel.



2. For the avoidance of doubt this offer does not apply to any British Airways flight only bookings made without a hotel or car or where the hotel or car is added to a booking in a separate transaction.

3. This promotion enables Eligible Participants to receive double Tier Points for all qualifying flights which are part of a Qualifying Booking. British Airways Executive Club Terms and Conditions and the Executive Club Conditions of Use will apply.

4. Standard Tier Points for the flight elements will be awarded in line with regular awarding timelines after completion of the flight returning to the USA which is part of a Qualifying Booking. The initial transaction will be updated when the additional Tier Points due as a result of this promotion are added to the standard Tier Points, within 14 working days of the return flight which is part of a Qualifying Booking.

5. The additional Tier Points covered by this promotion are non-transferable and there is no cash or credit alternative. British Airways does not accept any liability in the event that the double Tier Points received as a result of this promotion expire. Tier Points expire at the end of each membership year – the anniversary of when you joined the Club. However, they will be added to your Lifetime Tier Points, the total Tier Points you’ve ever earned with the Club. Your membership year-end date and Lifetime Tier Points are on your Account Page.

6. All vacation packages are offered subject to availability.

7. British Airways vacation booking Terms and Conditions apply. All travel on British Airways flights is subject to British Airways General Conditions of Carriage and its Notice and Conditions of Contract as stated on each ticket or itinerary as provided. Passengers travelling on flights operated by another carrier will be subject to the conditions of carriage of that carrier.

8. British Airways reserves the right to cancel or amend without notice the terms of this promotion at any time and for any reason.

9. Information is correct on 27 July 2023.

10. British Airways is in no way liable for the reproduction or indirect access via any third-party website or home page access which reproduction misstates or omits any of the information or Terms and Conditions of this promotion.

11. Promotional materials form part of these Terms and Conditions. These Terms and Conditions shall prevail if there is any conflict between these and the promotional materials.

12. This promotion will be governed by English law and is subject to the exclusive jurisdiction of the English courts.

13. The promoter is British Airways Plc, Waterside, PO Box 365, Harmondsworth, UB7 0GB. Registered No 1777777.
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Double Tier Points on British Airways Holidays bookings [*now inc FROM USA*]

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Old Jan 30, 2022, 6:33 am
  #811  
 
Join Date: Feb 2015
Location: UK
Programs: BA Gold, Hilton Diamond, Marriott Silver, IHG Spire Ambassador, Accor Silver, Hyatt Explorist
Posts: 276
Booked a BA Holiday last week to the US. Combination of BA and AA flights, but all BA coded. Hotel wise, I am staying in NYC for 3 nights, then Las Vegas for 4 nights.

The question I had is - for the 5 day clause in the T&C’s, does that need to be in a single hotel, or will my booking above count?
ibbitsc is offline  
Old Jan 30, 2022, 6:58 am
  #812  
FlyerTalk Evangelist
 
Join Date: Oct 2001
Location: Falkirk, Scotland,VS Red, BA Gold, HH Diamond,UK Amex Plat
Programs: Master of the Privy Purse des Muccis
Posts: 17,921
Originally Posted by ibbitsc
Booked a BA Holiday last week to the US. Combination of BA and AA flights, but all BA coded. Hotel wise, I am staying in NYC for 3 nights, then Las Vegas for 4 nights.

The question I had is - for the 5 day clause in the T&C’s, does that need to be in a single hotel, or will my booking above count?
Hi,

This will count as long as all the nights are covered by the hotels booked through BAH ( ie no independently booked stays)

Regards

TBS
The _Banking_Scot is offline  
Old Jan 30, 2022, 9:19 am
  #813  
 
Join Date: Dec 2017
Posts: 833
Originally Posted by ibbitsc
Booked a BA Holiday last week to the US. Combination of BA and AA flights, but all BA coded. Hotel wise, I am staying in NYC for 3 nights, then Las Vegas for 4 nights.

The question I had is - for the 5 day clause in the T&C’s, does that need to be in a single hotel, or will my booking above count?
Yes, done that myself, got the T-shirt (i.e. the double tier points).

All nights do need to be covered by a hotel in the booking, but it doesn't need to be 5 nights in one city.
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zen100 is offline  
Old Jan 31, 2022, 12:53 pm
  #814  
 
Join Date: Feb 2015
Location: UK
Programs: BA Gold, Hilton Diamond, Marriott Silver, IHG Spire Ambassador, Accor Silver, Hyatt Explorist
Posts: 276
Originally Posted by zen100
Yes, done that myself, got the T-shirt (i.e. the double tier points).

All nights do need to be covered by a hotel in the booking, but it doesn't need to be 5 nights in one city.
Awesome - thank you. Nice set of connecting BA coded flights as well so should be a good TP haul!
ibbitsc is offline  
Old Feb 1, 2022, 6:42 am
  #815  
 
Join Date: Apr 2021
Location: London
Posts: 6
Car/Hotel for various locations(not the same city) in one booking

Hi all, I'm new to this, sorry if this has been answered before.
I understand that we have to book the car rental or hotel for the entire duration of stay, minimum 5 nights to be qualified for the double tier points.

If I fly in & out of Athens, can I split & book the car/hotel just for couple days in Athens? Car /hotel for rest of the time will be on the other islands.

Or all of the car/hotel bookings must be in Athens / same as the destination city?

I've read the T&Cs, it is not clear about this, any advices?

Thank you guys.
Alan

Last edited by AZJH; Feb 1, 2022 at 7:29 am
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Old Feb 1, 2022, 9:46 am
  #816  
 
Join Date: Dec 2017
Posts: 833
Originally Posted by AZJH
Hi all, I'm new to this, sorry if this has been answered before.
I understand that we have to book the car rental or hotel for the entire duration of stay, minimum 5 nights to be qualified for the double tier points.

If I fly in & out of Athens, can I split & book the car/hotel just for couple days in Athens? Car /hotel for rest of the time will be on the other islands.

Or all of the car/hotel bookings must be in Athens / same as the destination city?

I've read the T&Cs, it is not clear about this, any advices?

Thank you guys.
Alan
Is your ticket destination Athens and you making your own way to the islands?

If so, it should be fine with hotels. You can book multiple hotels, as long as all nights away are covered.

It probably wouldn't work with car hire - as there would be a gap in car hire coverage, as you drop off the car in one location, and pick up the next car later in another.
zen100 is offline  
Old Feb 1, 2022, 10:06 am
  #817  
 
Join Date: Apr 2021
Location: London
Posts: 6
Originally Posted by zen100
Is your ticket destination Athens and you making your own way to the islands?

If so, it should be fine with hotels. You can book multiple hotels, as long as all nights away are covered.

It probably wouldn't work with car hire - as there would be a gap in car hire coverage, as you drop off the car in one location, and pick up the next car later in another.
Yep, the BA fights will be between UK and Athens only. I will book separate ticket with Aegean from Athens to other islands.
I have a look at BA hotels in some big islands like Corfu, Crete, not many good options. (Actually I want to visit Naxos, Paros and some small islands, but BA have no car or hotel options there at all)
If I book the car rental, it might be easier, but as you've mentioned about the "time coverage", I am thinking to reserve the car hire without any gap time.
For example, if the flight from the UK arrives in Athens at 10pm on a Monday, I will just reserve the car hire from 10pm till 2pm the next day, Tuesday. Then reserve another car, let's say in Corfu, start from 2pm (although in reality I might be travelling from Athens to Corfu). Same for car return, book it till the latest (before departure), but in reality I return it earlier.

Any suggestions? Thanks.
AZJH is offline  
Old Feb 2, 2022, 5:58 am
  #818  
 
Join Date: Sep 2019
Posts: 268
Originally Posted by Robert279
OUCH?
That wasn't my understanding. To be able to fly to the Caribbean, out PE and return Club, I had to select the flights first, then, when invited, searched hotel (for the duration), that had taken me to the BAH site where I made my 'flight + hotel packages' selection, added a transfer and finally completed the purchase by paying the deposit. My expectation is that, that meets all of the criteria for the double points promotion with the appropriate tier points 2xPE plus 2xCW for each leg.

Presumably the agent was referring to a situation where you booked and paid for flights first and later went back to add a hotel or car hire
There was some speculation and conjecture, upthread, as to whether 2xTP's were allowable in the above situation; i.e. where the flights were selected first and the hotel subsequently, albeit before the package / transaction was finalised. It was reported in post #330 that BAH were telling a poster, 'No, such a process would not qualify'.

The good news is that my bonus TP have posted this morning, as I had hoped, albeit with the help of the nice people in the Executive Club and that email address in the Wiki. Thanks BA, thanks FT.

Last edited by Robert279; Feb 2, 2022 at 8:36 am
Robert279 is offline  
Old Feb 2, 2022, 11:39 am
  #819  
 
Join Date: Apr 2021
Location: London
Posts: 6
Originally Posted by zen100
Is your ticket destination Athens and you making your own way to the islands?

If so, it should be fine with hotels. You can book multiple hotels, as long as all nights away are covered.

It probably wouldn't work with car hire - as there would be a gap in car hire coverage, as you drop off the car in one location, and pick up the next car later in another.
​​​​​​The other thing is that, quite a lot of BA flights to Athens arrival time is after midnight local time, like 00:30am, 2am. If I choose the [flight + hotel] package, I understand that I can book multiple hotels in different cities, but shall I book the hotel from the flight arrival date (after midnight new day), or departure date to cover up the “duration of holiday stay”?

In reality of course I need to sleep and still need a hotel room for the night, I’m planning to make a separate hotel booking on my own and stay near to the airport (BA has no airport hotel option in Athens), early morning I will fly straight to the other island, and BA hotel booking will start from the first day on the other island.
AZJH is offline  
Old Feb 4, 2022, 12:05 pm
  #820  
FlyerTalk Evangelist
 
Join Date: Oct 2001
Location: Falkirk, Scotland,VS Red, BA Gold, HH Diamond,UK Amex Plat
Programs: Master of the Privy Purse des Muccis
Posts: 17,921
Hi,

My double points have not yet posted following my trip to Dubai (4th Dec returned) so have just sent an email with the required details.

Regards

TBS


Ps app now showing the Tier points have been added.
excellent and rapid response given the weekend

Last edited by The _Banking_Scot; Feb 7, 2022 at 3:54 am
The _Banking_Scot is offline  
Old Feb 4, 2022, 3:16 pm
  #821  
 
Join Date: Jul 2014
Location: UK - Hampshire & London
Programs: Mucci de Guardian des Celliers des Grands Crus 1e Classé, plus BAEC.
Posts: 2,737
Early Nov ‘21 trip to Madrid. No double points posted automatically. I phoned BA in late Dec to chase, they said they’d action - nothing seen. Submitted an online form 2 weeks ago, a week later I had a v nice response from Christopher at BAEC, my double TPs have been credited. Now to chase the extra BA Holidays avios …..
Robert279 likes this.
krispy84 is offline  
Old Feb 6, 2022, 9:36 am
  #822  
 
Join Date: Sep 2010
Location: England
Posts: 411
BA codeshare cancelled with no obvious alternatives

My outbound transcon (BA6730 PHL-SEA) on an eligible BAH booking in late August has just been cancelled. The inbound SEA-PHL-LHR remains intact as of now, as does the outbound LHR-PHL leg. Apparently BAH will be in contact with me to discuss my options, though it's probably best to be prepared.

I don't seem to be able to find any other BA-coded transcon routings around my dates at all. Ideally I'd like to keep an East Coast connection as part of my itinerary, though I'm not particularly wedded to PHL. Not too fussed about layover duration either.

What's my best course of action (Double) TP-wise? Final destination is SEA, and the booking includes a car but no hotel, if that matters (thinking of overnight options).
-Heathcliff- is offline  
Old Feb 11, 2022, 4:08 pm
  #823  
 
Join Date: Feb 2013
Location: LON/NYC/SIN/Peckham
Programs: BA Gold, FB Gold, *G, Hilton Diamond, Just Eat Platinum For Life
Posts: 168
Apologies if this has already been covered, but I couldn't see it.

How short-notice can a booking be to qualify for double TPs? I thought I saw somewhere that the first flight must be at least 7 days out, or did I make that up?
jayjaygee is offline  
Old Feb 11, 2022, 6:12 pm
  #824  
LPQ
 
Join Date: Mar 2010
Location: Cheddar
Programs: TG *G 20 years
Posts: 407
Still waiting for the extra TPs for a mid September flight. Reminders sent in November and January, acknowledged by BAHolidays but no action. Avios missing also.
LPQ is offline  
Old Feb 12, 2022, 2:35 am
  #825  
 
Join Date: Jul 2009
Programs: BAEC Silver, IHG Diamond
Posts: 7,780
So what's the minimum time before you should start to chase these up?
Came back about just under 2 weeks ago, and whilst normal TP have posted, no sign of the bonus ones or the 1000 or so Avios for the holiday booking.
xenole is offline  


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