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Double Tier Points on British Airways Holidays bookings [*now inc FROM USA*]

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Old Sep 19, 2021, 1:29 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: sayling
Have your double Tier Points posted? If not (and 30 days 14 working days (changed Dec 2022) - have elapsed since your return date) send your membership number, date of birth, email address and postcode for each passenger in the reservation to [email protected] and they will award the Tier Points for you. See this post for more information.

This post contains:
  • Link to saved copies of the Terms and Conditions (UK)
  • Change history of the UK T&C
  • Current UK T&C (when maintained)
  • Some FAQs originally compiled by firstlight (I think)
  • Original US T&C added by Oxon Flyer
Historical T&C (UK)
See this post for historical terms and conditions

Change history:
Changes, correct as at 27 September 2023
  1. Condition 1.b) addition: "Please note: Flights marketed by British Airways with or without a BA flight number that are operated by Aer Lingus, China Southern or LATAM are not eligible for Tier Points."
  2. Condition 1.e) addition (original 1.e now 1.g): "The total trip length (time between first flight departing the UK and final flight returning to the UK) cannot exceed 30 days."
  3. Condition 1.f) addition: "Bookings can only contain one flight departing the UK, multiple journeys from the UK within one booking will not qualify."
As at 20 July 2023, extended to 31 December 2024
Now extended to 31 December 2023

Changes, correct as at 20 July 2023
  1. Condition 1.c) changed to: "The hotel/car element of the package must be for a minimum of five nights within the flight travel dates for travel before 31 December 2024."

Changes, correct as at 26 June 2023 (assumed - webpage states as 'at 26 June 2022' in condition 9 as at 7/7/2023)
  1. Condition 1.c) changed to: "The hotel/car element of the package must be for a minimum of five nights within the flight travel dates for travel before 31 December 2023."
  2. Condition 1.d) changed to: "The hotel/car element of the package must be used i.e. hotel occupied and or car rental hired for the full booked duration.", with original 1.d) now as 1.e)
  3. Condition 4. now refers to "within 14 working days of the return flight"

Changes, 'correct as at 20 December 2022':
  1. Condition 1.c) changed to: "The hotel/car element must be for a minimum of five nights for travel before 31 December 2023" (was 'whole trip')
  2. Condition 4. changed to: "Standard Tier Points for the flight elements will be awarded in line with regular awarding timelines after completion of the flight returning to the UK which is part of a Qualifying Booking. The initial transaction will be updated when the additional Tier Points due as a result of this promotion are added to the standard Tier Points, within 14 working days of the return sector which is part of a Qualifying Booking." (was 30 / 60 days) - possibly due to automation of the process

Link to full conditions: https://www.britishairways.com/en-gb...le-tier-pointsDouble Tier Points Terms and Conditions (UK)

This promotion is only open to Eligible Participants. An Eligible Participant is a person who has a British Airways Executive Club membership and who books and travels on a Qualifying Booking (see definition below). British Airways Holidays reserves the right to verify the eligibility of Eligible Participants. By taking part in this promotion, Eligible Participants confirm that they unconditionally accept the Terms and Conditions set out below.

1. A “Qualifying Booking” is a British Airways Holidays booking that meets all of the following criteria:

a) The booking must be for a British Airways Holidays Flights + Hotel or Flights + Car or Flights + Hotel + Car package booking originating in the UK only.

b) The booking must contain British Airways flights including codeshares and British Airways marketed and/or operated flights only. Flights not meeting these criteria within the booking won’t be awarded Tier Points. Flights offered as part of a British Airways Holidays package that are provided by other airline partners that do not have a BA flight number will not be eligible. Please note: Flights marketed by British Airways with or without a BA flight number that are operated by Aer Lingus, China Southern or LATAM are not eligible for Tier Points.

c) The hotel/car element of the package must be for a minimum of five nights within the flight travel dates for travel before 31 December 2024.

d) The hotel/car element of the package must be used i.e. hotel occupied and or car rental hired for the full booked duration.

e) The total trip length (time between first flight departing the UK and final flight returning to the UK) cannot exceed 30 days.

f) Bookings can only contain one flight departing the UK, multiple journeys from the UK within one booking will not qualify.

g) The participant must register their British Airways Executive Club number against their booking prior to travel.

2. For the avoidance of doubt this offer does not apply to any British Airways flight only bookings made without a hotel or car or where the hotel or car is added to a booking in a separate transaction.

3. This promotion enables Eligible Participants to receive double Tier Points for all qualifying flights which are part of a Qualifying Booking. British Airways Executive Club Terms and Conditions and the Executive Club Conditions of Use will apply.

4. Standard Tier Points for the flight elements will be awarded in line with regular awarding timelines after completion of the flight returning to the UK which is part of a Qualifying Booking. The initial transaction will be updated when the additional Tier Points due as a result of this promotion are added to the standard Tier Points, within 14 working days of the return flight which is part of a Qualifying Booking.

5. The additional Tier Points covered by this promotion are non-transferable and there is no cash or credit alternative. British Airways does not accept any liability in the event that the double Tier Points received as a result of this promotion expire. Tier Points expire at the end of each membership year – the anniversary of when you joined the Club. However, they will be added to your Lifetime Tier Points, the total Tier Points you’ve ever earned with the Club. Your membership year-end date and Lifetime Tier Points are on your Account Page.

6. All holiday packages are offered subject to availability.

7. British Airways Holidays booking Terms and Conditions apply. All travel on British Airways flights is subject to British Airways General Conditions of Carriage and its Notice and Conditions of Contract as stated on each ticket or itinerary as provided. Passengers travelling on flights operated by another carrier will be subject to the conditions of carriage of that carrier.

8. British Airways Holidays reserves the right to cancel or amend without notice the terms of this promotion at any time and for any reason.

9. Information is correct on 27 September 2023.

10. British Airways Holidays is in no way liable for the reproduction or indirect access via any third-party website or home page access which reproduction misstates or omits any of the information or Terms and Conditions of this promotion.

11. Promotional materials form part of these Terms and Conditions. These Terms and Conditions shall prevail if there is any conflict between these and the promotional materials.

12. This promotion will be governed by English law and is subject to the exclusive jurisdiction of the English courts.
13. The promoter is British Airways Plc, Waterside, PO Box 365, Harmondsworth, UB7 0GB. Registered No 1777777.

Frequently Asked Questions

1. Do the points post automatically?
There's mixed reports, as of August 2022 there seems to be a new system where automation is getting tier points added more quickly, previously manual intervention and chasing BA was needed to get the bonus TPs. As of May 2023, when the automated crediting works, it appears to happen 2-3 weeks after the holiday concludes, on a Wednesday. When the promotion started some people found the points posted without having to do anything. Most people are using the email address above or calling BA phone lines.

2. I’ve waited for a very long time and the points have not posted. What can I do?
See the start of the wiki use the email indicated. Some people have found success by phoning their dedicated exec club number and asking.

3. Do I have to wait 30 or 60 days to ask for the bonus Tier Points (TPs)?
Now 14 working days after return. There’s mixed opinions on the board from those who have been waiting a long time. If the bonus TPs will upgrade your status then we suggest you ask for them as soon as you can.

4. The offer says the bonus tier points post with the same dates as the original flights but mine posted on the date I got the email. Why is this and can I change it?
The offer says that the bonus points should post on the dates of the original flights but very few are; normally they are posting on the date the bonus TPs are processed. If that affects you negatively then you should ask for them to be changed (email or phone). On the other hand some people are quite happy with them posting later, there’s no sign of BA changing dates retrospectively. Again, if you benefit from the posting date, the FT custom is to thank the BA IT dept. for their coding competence in silence.

5. Does the offer work just for the person booking /paying or for all passengers?
It works for all passengers on the same booking. Some people have had BA claim only the booker gets the bonus TPs. This has been happening to a number of posters recently and is not in accordance with the offer terms. If this happens to you, complain.

6. Does the 5 night qualification include nights on the plane? So if I book night flights both ways can I just stay 3 nights in a hotel and qualify?
It appears you have to have 5 hotel nights or five nights car hire in the booking: a night flight doesn’t count but if it’s all booked at one time then you can stay in multiple hotels (split stay)

7. Is there any limit to the number of bonus tier points I can get from the promotion?
Apparently not, there are some posters who already have had thousands of bonus tier points; depends on the depth of your wallet and availability of holidays.

8. Can I get upgraded status by using bonus Tier Points?
Yes, a number of posters have done this, not just getting to silver but to gold and beyond and at least 3 people have got GGL as a result of the offer

9. Do multi-stop tickets work?
Yes, a number of posters have had success – all the flights should have BA codeshare numbers but do not need to be on BA metal. Some posters have earned more than 1000 TPs in total for multi-stop trips they have taken.

10. What if my flight is disrupted / cancelled?
If your flights are changed at the last moment BA Holidays normally will reroute you. At least one poster has had BA change some of their flights to a non codeshare flight and still got the bonus TPs. It’s thought that you might get the bonus TPs but there’s no definite confirmation of this.

11. Do reduced TP earning thresholds for status levels apply to bonus TP earning?
Yes, up until the end of the 2022.

12. Can I earn GUF (Gold Upgrade Vouchers) using the offer?
Yes, if you get over 2500 or 3500 TPs in total as normal.

13. What about using vouchers or Upgrade with Avios with the offer?
Redemption holidays (avios plus a combination hotel) don’t qualify. Using UUA or vouchers (for which you have to call BA Holidays to use)- it’s not clear, we would expect the revenue level of tier points to post along with matching tier points to post, should you do better than this the custom on FT is to count your blessings in silence.

14. Do bonus TPs count towards lifetime tier point totals?
Yes.

15. I booked a car hire for the trip to convert a flight to a qualifying holiday. Do I have to actually pick up the car to get the bonus TPs?
The answer seems to be... depends on when you made the booking! Check the T&Cs for dates, but for bookings made prior to 26 June 2023, no. There is at least one poster who has not picked up the car and got the double tier points - although, in that case, Avis had massive queues and the poster had to leave the airport. It's probably OK to do this but not 100% definite. Others are claiming a sudden onset of amnesia on their arrival around their car hire booking and still apparently were getting the bonus points.

16. What happens if I booked according to the offer but then my flights / other arrangements get changed by BA holidays due to cancellations?
When you book it's worth getting a hard copy of your receipt as evidence. This will show you are in accordance with the offer terms. If things get changed later by BAH you can apply to BA to get the original offer TPs bonus TPs and Avios. This has worked for one person at least but you may have to be persistent.




Initial US terms and conditions
These seem to vary from the terms available for holidays originating from the UK.


This promotion is only open to Eligible Participants. An Eligible Participant is a person who has a British Airways Executive Club membership and who books and travels on a Qualifying Booking (see definition below). British Airways reserves the right to verify the eligibility of Eligible Participants. By taking part in this promotion, Eligible Participants confirm that they unconditionally accept the Terms and Conditions set out below.


1. A “Qualifying Booking” is a British Airways vacation booking that meets all of the following criteria:

a)       The booking must be for a British Airways Flights + Hotel or Flights + Car or Flights + Hotel + Car package booking originating in the USA only, booked in one transaction.

b)      The booking must contain British Airways flights including codeshares and British Airways marketed and/or operated flights only. Flights not meeting these criteria within the booking won’t be awarded Tier Points. Flights offered as part of a British Airways vacation package that are provided by other airline partners that do not have a BA flight number will not be eligible.

c)       The hotel/car element of the package must be booked and used for the full duration of the vacation package, which must be a minimum of five nights, with the flights completed on or before 31 December 2024.

d)      The participant must register their British Airways Executive Club number against their booking prior to travel.



2. For the avoidance of doubt this offer does not apply to any British Airways flight only bookings made without a hotel or car or where the hotel or car is added to a booking in a separate transaction.

3. This promotion enables Eligible Participants to receive double Tier Points for all qualifying flights which are part of a Qualifying Booking. British Airways Executive Club Terms and Conditions and the Executive Club Conditions of Use will apply.

4. Standard Tier Points for the flight elements will be awarded in line with regular awarding timelines after completion of the flight returning to the USA which is part of a Qualifying Booking. The initial transaction will be updated when the additional Tier Points due as a result of this promotion are added to the standard Tier Points, within 14 working days of the return flight which is part of a Qualifying Booking.

5. The additional Tier Points covered by this promotion are non-transferable and there is no cash or credit alternative. British Airways does not accept any liability in the event that the double Tier Points received as a result of this promotion expire. Tier Points expire at the end of each membership year – the anniversary of when you joined the Club. However, they will be added to your Lifetime Tier Points, the total Tier Points you’ve ever earned with the Club. Your membership year-end date and Lifetime Tier Points are on your Account Page.

6. All vacation packages are offered subject to availability.

7. British Airways vacation booking Terms and Conditions apply. All travel on British Airways flights is subject to British Airways General Conditions of Carriage and its Notice and Conditions of Contract as stated on each ticket or itinerary as provided. Passengers travelling on flights operated by another carrier will be subject to the conditions of carriage of that carrier.

8. British Airways reserves the right to cancel or amend without notice the terms of this promotion at any time and for any reason.

9. Information is correct on 27 July 2023.

10. British Airways is in no way liable for the reproduction or indirect access via any third-party website or home page access which reproduction misstates or omits any of the information or Terms and Conditions of this promotion.

11. Promotional materials form part of these Terms and Conditions. These Terms and Conditions shall prevail if there is any conflict between these and the promotional materials.

12. This promotion will be governed by English law and is subject to the exclusive jurisdiction of the English courts.

13. The promoter is British Airways Plc, Waterside, PO Box 365, Harmondsworth, UB7 0GB. Registered No 1777777.
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Double Tier Points on British Airways Holidays bookings [*now inc FROM USA*]

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Old Oct 18, 2021, 7:39 am
  #361  
 
Join Date: Feb 2012
Location: London
Programs: Sir Ratechaser Seigneur de la Patience d'un Saint (Mucci), BA Silver, Starbucks Gold
Posts: 2,563
Originally Posted by Palmer
I believe there are three ways to book a flight + car / hotel.

The first is when you select flight + car / hotel. You plug in your dates and destination etc. The BA site throws up your flight details and you can amend those if there is more than one flight operating on your particular travel dates. You then go on to select your hotel, again, selected by BA in terms of hotel category or cost, which you amend to suite your preference and budget. Once selected, you go on to make payment.

The second is when you build your own holiday. You select which components to add - flight, car and hotel. You’re presented with the flights, which you can amend, if there is more than one flight operating on your travel dates. You then go on to select car or hotel or both, as above. Eventually, you get to the payment page and pay for your booking.

The third is when you purchase and pay for a flight. At some point later you return to MMB and add an additional component, such as a car or hotel.

My expectation is that you would get the additional Tier Points on the first two methods - booking is made with BA holidays, and you are booking the flight and additional component (car / hotel) at the same time, with one payment.

Palmer
Agreed. My last holiday that took time and effort to chase the TPs for was booked using method 1.

My next one was booked using
method 2. Let's see how that goes...
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Old Oct 18, 2021, 8:29 am
  #362  
 
Join Date: Dec 2017
Posts: 209
If one pays to upgrade (an eligible double tier point holiday flight) at the airport before departure, would I receive double tier points on the upgraded class or just the class on the original booking?
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Old Oct 18, 2021, 12:24 pm
  #363  
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Join Date: Oct 2001
Location: Falkirk, Scotland,VS Red, BA Gold, HH Diamond,UK Amex Plat
Programs: Master of the Privy Purse des Muccis
Posts: 17,915
Dubai

Hi,

Well I have gone and bitten the bullet.

I have booked a 5 night trip to Dubai with BAH for end of November.

TBH , Dubai has not appealed to me that much but with the high prices to the states just now, the need for some sun and the double tier points ( with the potential for the lower tier point limit to go at the end of June) , and the positive comments on the expo, I will give it a shot.
Outbound on sunday on BA107 ( A350)- lunchtime
Inbound Sat ( BA106) 0200 or so A380
Hotel booked was the Conrad.
£150 deposit paid.
With the double tier points that 1 less long haul flight needed in 2022 ( sep year end)
Regards

TBS
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Old Oct 19, 2021, 6:48 am
  #364  
 
Join Date: Oct 2018
Location: UK
Programs: BA Silver (temp demotion), *A Silver, HH Gold, IHG Diamond
Posts: 493
Thanks to all for the advice on claiming the double points. Email sent at 2200 yesterday. TPs in the account 1230 today. That’s a great success - for a very straightforward flight plus car. (But why oh why this can’t be automated is beyond me, although in my case one flight did have a cancel/auto rebook loop)
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Old Oct 19, 2021, 8:37 am
  #365  
 
Join Date: Oct 2012
Location: London
Programs: BA Gold
Posts: 1,347
Originally Posted by The _Banking_Scot
Hi,

Well I have gone and bitten the bullet.

I have booked a 5 night trip to Dubai with BAH for end of November.

TBH , Dubai has not appealed to me that much but with the high prices to the states just now, the need for some sun and the double tier points ( with the potential for the lower tier point limit to go at the end of June) , and the positive comments on the expo, I will give it a shot.
Outbound on sunday on BA107 ( A350)- lunchtime
Inbound Sat ( BA106) 0200 or so A380
Hotel booked was the Conrad.
£150 deposit paid.
With the double tier points that 1 less long haul flight needed in 2022 ( sep year end)
Regards

TBS
Do you have a hotel booked for the Friday night? I know that you won't need it but I believe that to get the double tier points you have to have a hotel booked for every night of your trip, and I think because the flight leaves after midnight, they will maybe count the Friday as a night. Certainly if you do a flight + hotel booking that includes the BA106 flight it will automatically allocate you a hotel for that night. It's perhaps worth checking with them if you haven't. Be prepared for next to no service on the 106 BTW.
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Old Oct 19, 2021, 8:44 am
  #366  
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Join Date: Oct 2001
Location: Falkirk, Scotland,VS Red, BA Gold, HH Diamond,UK Amex Plat
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Posts: 17,915
Originally Posted by cosmo74
Do you have a hotel booked for the Friday night? I know that you won't need it but I believe that to get the double tier points you have to have a hotel booked for every night of your trip, and I think because the flight leaves after midnight, they will maybe count the Friday as a night. Certainly if you do a flight + hotel booking that includes the BA106 flight it will automatically allocate you a hotel for that night. It's perhaps worth checking with them if you haven't. Be prepared for next to no service on the 106 BTW.
hi
Thanks.
I will double check the hotel voucher but I did the flight and hotel option ( outbound sun return sat ) with the hotel showing double tier points and the default flight back was the 106 so I think I'm OK. Will have a dinner in the conrad executive lounge before leaving maybe around 10pm to get to the airport at 11pm
will also try the arrivals lounge at lhr.

Regards

Tbs

PS: Confirmed: The voucher is for 6 nights with checkout on Saturday at 12noon

Last edited by The _Banking_Scot; Oct 19, 2021 at 12:10 pm
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Old Oct 19, 2021, 10:30 am
  #367  
 
Join Date: Oct 2017
Location: Surrey
Programs: BAEC - Gold
Posts: 885
Just a short thank you for the email address above as our double tier points didn’t post - all sorted within 24hrs.
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Old Oct 19, 2021, 10:32 am
  #368  
 
Join Date: Oct 2017
Location: Surrey
Programs: BAEC - Gold
Posts: 885
My experience was double the total awarded. So if you AUP and then get x, it’s 2x.

Originally Posted by steview111
If one pays to upgrade (an eligible double tier point holiday flight) at the airport before departure, would I receive double tier points on the upgraded class or just the class on the original booking?
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Old Oct 19, 2021, 12:04 pm
  #369  
 
Join Date: Apr 2018
Location: London
Programs: BA Silver (for now)
Posts: 1,000
Originally Posted by cosmo74
Do you have a hotel booked for the Friday night? I know that you won't need it but I believe that to get the double tier points you have to have a hotel booked for every night of your trip, and I think because the flight leaves after midnight, they will maybe count the Friday as a night. Certainly if you do a flight + hotel booking that includes the BA106 flight it will automatically allocate you a hotel for that night. It's perhaps worth checking with them if you haven't. Be prepared for next to no service on the 106 BTW.
This is exactly the dilemma I had.

It was either take the day flight with no First or the 0200 same day (but really the night before). Hotel was charging that night, fine but I would have been coming from Abu Dhabi and going out for dinner in Dubai so no use whatsoever.

Extra night plus First upgrade was almost £450 each which didn’t seem great value even at double TPs.
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Old Oct 19, 2021, 12:46 pm
  #370  
 
Join Date: Feb 2012
Location: London
Programs: Sir Ratechaser Seigneur de la Patience d'un Saint (Mucci), BA Silver, Starbucks Gold
Posts: 2,563
Originally Posted by Will100
This is exactly the dilemma I had.

It was either take the day flight with no First or the 0200 same day (but really the night before). Hotel was charging that night, fine but I would have been coming from Abu Dhabi and going out for dinner in Dubai so no use whatsoever.

Extra night plus First upgrade was almost £450 each which didn’t seem great value even at double TPs.
For my trip, I really didn't need the first or last night, I'm really only in DXB for 3 'proper' nights. But have tacked on the cheapest accessible hotel for a night at each end - probably cost me another £100 to double up my TPs...

By the way, I said 'accessible' in the expectation that I need to check in/out rather than just be a no-show. There were even cheaper hotels in Ras al-Khaimah, but I wasn't going to chance it. The room on the way in could be useful to freshen up in anyway. But the one one the way back will be check in - use the loo - check out
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Old Oct 20, 2021, 9:21 am
  #371  
 
Join Date: Jan 2019
Programs: BA Silver
Posts: 11
Hello
We booked a 5 night BA holiday for the end of September and upgraded to CE which with the double points bonus would have given us a total of 320 tier points for the return flights. My year end was 8 October. We were only blue level when we booked, but I think we would have reached the heady heights of bronze with these flights with the reduced requirement.

I emailed the address in the wiki asking for the additional points to be added as only the basic points were showing. I see that the additional TPs were added today as an adjustment with the original flight transaction, and then deducted again today for the year end reset. My question is whether we should have retained bronze for one year from 8 Oct 21 due to the extension or were we just bronze for a short 7 days? My executive account still shows blue so it is possible that I’m being overly hopeful! I have read as much as I can to try to work it out myself, but as we had no existing status to start with then it may be different for our situation.
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Old Oct 20, 2021, 9:41 am
  #372  
 
Join Date: Oct 2012
Location: On the underground
Programs: BMI Dimond club, BA Executive Club
Posts: 462
I'm 10 days after my trip and no points, Has anymore actually got the points without waiting the 30 days and emailing?
pacenotes is offline  
Old Oct 20, 2021, 9:41 am
  #373  
 
Join Date: Oct 2012
Location: On the underground
Programs: BMI Dimond club, BA Executive Club
Posts: 462
Originally Posted by flyingstart
Hello
We booked a 5 night BA holiday for the end of September and upgraded to CE which with the double points bonus would have given us a total of 320 tier points for the return flights. My year end was 8 October. We were only blue level when we booked, but I think we would have reached the heady heights of bronze with these flights with the reduced requirement.

I emailed the address in the wiki asking for the additional points to be added as only the basic points were showing. I see that the additional TPs were added today as an adjustment with the original flight transaction, and then deducted again today for the year end reset. My question is whether we should have retained bronze for one year from 8 Oct 21 due to the extension or were we just bronze for a short 7 days? My executive account still shows blue so it is possible that I’m being overly hopeful! I have read as much as I can to try to work it out myself, but as we had no existing status to start with then it may be different for our situation.
I'd email your post to the email address provided in the wiki and ask them. You should have gotten bronze for the year.
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Old Oct 20, 2021, 3:13 pm
  #374  
 
Join Date: Nov 2017
Posts: 1,197
Is there any way of doing a "cheap holiday finder", but in first?

I need to replace a USA trip and I don't really care where I go, just that it doesn't cost a massive amount more than what I've already paid. I have a subset of destinations / dates with reasonably priced flights already, but no idea what options might work best for the car hire aspect.

I'm assuming it's going to be a case of just sucking it up and doing a bunch of searches.
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Old Oct 21, 2021, 3:05 am
  #375  
 
Join Date: Jul 2021
Posts: 1
Club Europe

If I do a dummy holiday booking in ET the double TP Shows in red in the notes under offers. If I change it to CE it disappears. Same for a USA trip. WTP shows the offer in red if I change to CW it disappears.

Has anyone actually received the Double TP g Fi or booking CE or CW? I know it should qualify as per terms and conditions but term 8 days subject to availability??
Damo77 is offline  


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