Book with confidence - reward flight on Iberia
May 10, 2021, 9:34 am
#1
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Original Poster
Join Date: Feb 2000
Location: London, UK and Southern France
Posts: 18,364
Book with confidence - reward flight on Iberia
If I book a reward flight through BAEC where all the segments are on Iberia, does the BA "book with confidence" rules apply? In particular, would I be able to cancel and refund a flight within 24 hours on the day of departure or does the usual 24H cut-off point for award cancellations apply? The reason why I am asking is that the passenger will only get his covid test result less than 24 hrs before departure and I wondered what would happen if he were covid positive.
May 10, 2021, 9:40 am
#2
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,967
Yes BWC/FTV are available for any reward bookings made through BA for any carrier and for travel due to be completed by 30 April 2022.
The usual voluntary cancellation rules apply, so you can cancel up to 24 hours before and get everything refunded minus a £35 per person cancellation fee.
You also have the ability to get a FTV at any time up to when check in closes. Nothing is refunded, and all the avios and cash (i.e. the taxes/fees/charges) is held on the FTV for use for a future booking with travel up to end of April 2023. No cancellation fees will be due.
You can effectively cancel the FTV if you wish for a refund, but at that point the £35 per person cancellation fee would apply.
The usual voluntary cancellation rules apply, so you can cancel up to 24 hours before and get everything refunded minus a £35 per person cancellation fee.
You also have the ability to get a FTV at any time up to when check in closes. Nothing is refunded, and all the avios and cash (i.e. the taxes/fees/charges) is held on the FTV for use for a future booking with travel up to end of April 2023. No cancellation fees will be due.
You can effectively cancel the FTV if you wish for a refund, but at that point the £35 per person cancellation fee would apply.
Last edited by KARFA; May 10, 2021 at 9:46 am
Jul 20, 2021, 7:34 am
#4
Join Date: Mar 2008
Location: San Miguel de Allende Mex
Programs: BAEC Silver
Posts: 352
Similar here. Looking to book MEX-MAD-MEX using Avios to upgrade to J. The outward flight is on Iberia, which promises a free change or voucher if there are change to immigration rules that would impact my journey. At present I can enter Spain from Mexico with just my proof of vaccination. Do the Iberia rules apply here? Or should I be looking at what the BA fly with confidence deal is on a reward flight of this kind?