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5 May 21 : ba.com & app outage for 'planned improvements'

5 May 21 : ba.com & app outage for 'planned improvements'

Old May 4, 21, 4:18 pm
  #1  
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5 May 21 : ba.com & app outage for 'planned improvements'

ba.com is down overnight for ‘improvements’. It is due to be back up for 5am BST.

Just a heads up for anyone planning to use it.
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Old May 4, 21, 4:31 pm
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I wonder what said improvements are...
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Old May 4, 21, 4:40 pm
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And I thought it was just the mad rush to book flights to all those locations that have apparently been declared 'safe'
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Old May 4, 21, 6:05 pm
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Champion, just got up at 01.00 BST to book Avios return leg and even the US call centre cant help as they are unable to access the system either. It had better be good.
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Old May 4, 21, 11:06 pm
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It seems something went wrong. I tried to log in after 5am BST, the message said "will be back by 5 BST"
Tried again after 6, now it says "will be back by 6 BST" --well it is after 6BTS and clearly not back😲

then they do not mention which year😁
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Old May 4, 21, 11:14 pm
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Originally Posted by OGG flyer View Post
It seems something went wrong. I tried to log in after 5am BST, the message said "will be back by 5 BST"
Tried again after 6, now it says "will be back by 6 BST" --well it is after 6BTS and clearly not back😲

then they do not mention which year😁
do we get EU261 compensation for this?
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Old May 4, 21, 11:24 pm
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Now says by 7.00 BST.............
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Old May 5, 21, 12:11 am
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Originally Posted by antipest View Post
Now says by 7.00 BST.............
08:00 BST
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Old May 5, 21, 12:31 am
  #9  
 
Join Date: Feb 2020
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Now says 8.00BST but I have just called the goldcard line and added my return from Orlando for next Easter on a 2-4-1 FTV booking. Missed this post yesterday and so called the US number at 01.00 BST and was told they couldn't access bookings either. Still, nabbed the 2 CW seats this morning so happy days.
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Old May 5, 21, 12:45 am
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Join Date: Feb 2012
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It came up again for a couple of minutes, now down again with no ETA.
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Old May 5, 21, 1:05 am
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Unbelievable that an online retailer can be offline for > 7 hours.

But, did we expect anything less? At least BA are consistent in this area
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Old May 5, 21, 1:15 am
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Originally Posted by DYKWIA View Post
Unbelievable that an online retailer can be offline for > 7 hours.

But, did we expect anything less? At least BA are consistent in this area
Trouble 't data centre...
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Old May 5, 21, 1:19 am
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I wonder what these "planned improvements" will be !?
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Old May 5, 21, 1:22 am
  #14  
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Originally Posted by mikeyfly View Post
I wonder what these "planned improvements" will be !?
Dunno, but there's a good chance whatever they were doing didn't work, and now they're rolling it all back - hence, the lack of a resumption time.
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Old May 5, 21, 1:29 am
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Join Date: Mar 2010
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Originally Posted by docdee View Post
Now says 8.00BST but I have just called the goldcard line and added my return from Orlando for next Easter on a 2-4-1 FTV booking. Missed this post yesterday and so called the US number at 01.00 BST and was told they couldn't access bookings either. Still, nabbed the 2 CW seats this morning so happy days.
Thanks for the 'heads up' just called and got my BKK-LHR added to my outbound, like yourself something the US could not do at 01.00.
I hope this new website upgrade is worth it!
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