When did BA lose its Class?
#76
Join Date: Sep 2015
Programs: A3*G,BA Silver
Posts: 2,012
Can you point to where this official position is confirmed? Genuinely curious.
Where did LX come from? Nobody mentioned LX and LX is not a synonym for LH. That said LX also had slopey seats within the last 10 years too, although they went all flat before LH.
It often strikes me that it's the more infrequent traveller that has the most strident if not binary views.
Where did LX come from? Nobody mentioned LX and LX is not a synonym for LH. That said LX also had slopey seats within the last 10 years too, although they went all flat before LH.
It often strikes me that it's the more infrequent traveller that has the most strident if not binary views.
What often strikes me is the people who will defend the same product when is widely ranked as below average. Also you mentioned the J product. What about F?
There is a general consensus that BA F is a very good J product. If you compare it with similar F products with the main competitors such as LH, LX and AF you will be quite dissapointed.
Also BA is the only airline i know so far that overbooks F. As i mentioned before its about the profit not the experience or customer service.
#77
Join Date: May 2010
Location: UK
Posts: 5,380
I dont like pointing the obvious. You can google it. You asked me how often i travel in J and i gave you an answer. Looks like you did not like it?
What often strikes me is the people who will defend the same product when is widely ranked as below average. Also you mentioned the J product. What about F?
There is a general consensus that BA F is a very good J product. If you compare it with similar F products with the main competitors such as LH, LX and AF you will be quite dissapointed.
Also BA is the only airline i know so far that overbooks F. As i mentioned before its about the profit not the experience or customer service.
What often strikes me is the people who will defend the same product when is widely ranked as below average. Also you mentioned the J product. What about F?
There is a general consensus that BA F is a very good J product. If you compare it with similar F products with the main competitors such as LH, LX and AF you will be quite dissapointed.
Also BA is the only airline i know so far that overbooks F. As i mentioned before its about the profit not the experience or customer service.
#79
Join Date: Jul 2014
Location: UK - Hampshire & London
Programs: Mucci de Guardian des Celliers des Grands Crus 1e Classé, plus BAEC.
Posts: 2,734
#81
A FlyerTalk Posting Legend
Join Date: Jan 2002
Posts: 44,597
I am not convinced that there is a decent market for pure premium travel - again this has been tested and not greatly successful
For shorthaul travel, the market seems to be price driven
For premium travel, BA seems to be happy having a mediocre product - personally when paying for business/first ( where there is a proper business class - not economy sold as business ) BA tends for my travel to (a) be inferior and (b) more expensive, so not likely to be chosen
Cruise ships are not much of a comparison when looking at the purchase of a ticket from A-B
#82
Moderator: British Airways Executive Club, Iberia Airlines, Airport Lounges and Environmentally Friendly Travel
Join Date: Jan 2003
Location: London, UK
Posts: 22,212
Unfortunately, FlyerTalk is being used by a few as a vehicle to misrepresent the truth. Negative experience (real but isolated examples) posted on social media is being selectively gathered, regurgitated, and amplified n times over to force an impression that isn’t faithful to normality. I believe the phenomenon is now referred to as “misinformation warfare”.
Fortunately those of us who experience the product first hand can spot this, form our own impressions and share it here, which counters the misinformation.
Fortunately those of us who experience the product first hand can spot this, form our own impressions and share it here, which counters the misinformation.
#83
Join Date: Sep 2015
Programs: A3*G,BA Silver
Posts: 2,012
Unfortunately, FlyerTalk is being used by a few as a vehicle to misrepresent the truth. Negative experience (real but isolated examples) posted on social media is being selectively gathered, regurgitated, and amplified n times over to force an impression that isn’t faithful to normality. I believe the phenomenon is now referred to as “misinformation warfare”.
Fortunately those of us who experience the product first hand can spot this, form our own impressions and share it here, which counters the misinformation.
Fortunately those of us who experience the product first hand can spot this, form our own impressions and share it here, which counters the misinformation.
While myself and others are usually posting balanced views ( personally very positive experience with lounge but very bad with the plane cleaness) some profiles ( about 5 i can think) they will always, ALWAYS, defend BA. Whatever BA does. From the the afternoon tea to the 'amazing' CW experience. A very good example was the thread about a flight departed from US with only 5 crew member.
While the review was real, the BA fanatics informed us that first of all this cannot be true as it would be illegal and some others posted that the story was false and fake news.
How can a few members have always a positive review with a specific airline is beyond logic.
#84
Join Date: Oct 2001
Location: Germany
Posts: 3,796
Why do luxury cruises exist?
Actually cruises are a very good data point. There are still lots of passenger ships meant primarily for transportation, including ferries that take several days to travel. And accommodation and service on ferries is way less luxurious than on cruise ships.
This means people are willing to pay for luxury when riding a train/ship for the experience, but much less so when they are doing it in order to get transported from A to B.
There is a market for more than slaveship level transportation.
#85
Join Date: Apr 2008
Programs: Confirmed
Posts: 1,091
Yes the world moved on, but perhaps you didn't?
While historically aviation had associations with affluence, glamour and in your words 'class', that's not true any more and hasn't been for some time. Flying and travelling by air is really quite a quotidian activity. BA does it well, we know so, because it's a commercial market place with choice and BA do better in that market than most, because they're giving more people what they want, more of the time than their main competitors. I don't see that contrived analysis is going to change that state of affairs.
While historically aviation had associations with affluence, glamour and in your words 'class', that's not true any more and hasn't been for some time. Flying and travelling by air is really quite a quotidian activity. BA does it well, we know so, because it's a commercial market place with choice and BA do better in that market than most, because they're giving more people what they want, more of the time than their main competitors. I don't see that contrived analysis is going to change that state of affairs.
There are more glamour on other airlines, cheaper fares on other airlines. BA (and most European carriers) are trying really hard to balance between these two things.
#86
Join Date: Feb 2017
Location: London
Programs: BAEC Gold, Marriott LT Platinum
Posts: 2,334
For my flights to the States I have AA, for my flights to Asia I have QR. When did BA loose it's class - I couldn't care less as I normally survive my intra-European flights with them.
#89
Join Date: Sep 2007
Location: BOS
Programs: BA - Blue > Bronze > Silver > Bronze > Blue
Posts: 6,812
Fares are far higher in the US than Europe in the main, certainly by enough to cover a coke and a cookie