Badly personalised BA email

Old Aug 1, 20, 5:14 am
  #1  
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Badly personalised BA email

Received a “Congratulations and welcome to the privileges of GGL” email today:

Dear Mr. Carrotjuice,

Here at the Executive Club, we think our Members should be rewarded, which is why you earn Tier Points when you fly with us. We’re truly grateful for your loyalty, reflected in the 0 Tier Points that you’ve earned this membership year.

(bold for emphasis)
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Old Aug 1, 20, 6:19 am
  #2  
Moderator: British Airways Executive Club, Marriott Bonvoy
 
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Must have been written by whoever puts "You have 12,345,897 Avios. That's enough for a return trip in economy to Manchester !" on the website.

And who wrote the recent email

"It's been some time since we first took to the skies together, 69 years in fact, since you became an Executive Club Member. That’s an incredible 62,358 days!
Since then we've travelled far and wide, with adventures to XXXXX, YYYYY and ZZZZ, covering a total of 994,687 miles together"

where XXXXX, YYYYY and ZZZZZ are three of the mankiest destinations I've ever flown to.
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Old Aug 1, 20, 6:27 am
  #3  
 
Join Date: Jul 2019
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Originally Posted by Oxon Flyer View Post
And who wrote the recent email

"It's been some time since we first took to the skies together, 69 years in fact, since you became an Executive Club Member. That’s an incredible 62,358 days!.
Has BAEC been going for 69 years? Also 69 years is 'only' 25,185 days. The BA intern obviously at it again, 2 of the 3 R's not up to scratch
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Old Aug 1, 20, 6:29 am
  #4  
 
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Oxon Flyer Their maths skills aren't exactly the greatest either 69 x 365 = 25,185 ( I couldn't be asked to adjust for the leap years but pretty certain they don't make up the difference!)
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Old Aug 1, 20, 6:53 am
  #5  
 
Join Date: Oct 2018
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Originally Posted by Oxon Flyer View Post
Must have been written by whoever puts "You have 12,345,897 Avios. That's enough for a return trip in economy to Manchester !" on the website.

And who wrote the recent email

"It's been some time since we first took to the skies together, 69 years in fact, since you became an Executive Club Member. That’s an incredible 62,358 days!
Since then we've travelled far and wide, with adventures to XXXXX, YYYYY and ZZZZ, covering a total of 994,687 miles together"

where XXXXX, YYYYY and ZZZZZ are three of the mankiest destinations I've ever flown to.
For me XXXX is my first destination with BA, ZZZZ is my most recent, and YYYY is exactly the middle one. I am not certain but I think that may be the algorithm.
Genius1, wrp96 and Tocsin like this.
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Old Aug 1, 20, 6:59 am
  #6  
 
Join Date: Dec 2011
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Originally Posted by BAeuro View Post
For me XXXX is my first destination with BA, ZZZZ is my most recent, and YYYY is exactly the middle one. I am not certain but I think that may be the algorithm.
Thanks for sharing this, it’s definitely true for the first and last for me - and then going on trust about your deductive skills a fun fact about what happened midway through my 5692 days of membership!
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Old Aug 1, 20, 7:01 am
  #7  
 
Join Date: Dec 2011
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Just re-reading the message makes me wonder what the rest of the algorithm is, ie how many days does it have to be to be “incredible“? Are there other descriptions for shorter memberships?
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Old Aug 1, 20, 7:02 am
  #8  
 
Join Date: Apr 2015
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Apparently I did something to **** BA off as my message wasn’t even personalised .
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Old Aug 1, 20, 7:12 am
  #9  
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Originally Posted by lost_in_translation View Post
Apparently I did something to **** BA off as my message wasn’t even personalised .
Which may not necessarily a bad thing, considering how badly they are personalised!
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Old Aug 1, 20, 7:32 am
  #10  
 
Join Date: Oct 2010
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Originally Posted by Oxon Flyer View Post
Must have been written by whoever puts "You have 12,345,897 Avios. That's enough for a return trip in economy to Manchester !" on the website.

And who wrote the recent email

"It's been some time since we first took to the skies together, 69 years in fact, since you became an Executive Club Member. That’s an incredible 62,358 days!
Since then we've travelled far and wide, with adventures to XXXXX, YYYYY and ZZZZ, covering a total of 994,687 miles together"

where XXXXX, YYYYY and ZZZZZ are three of the mankiest destinations I've ever flown to.
If you put XXXXX or YYYYY or ZZZZ into Googlemaps it actually returns locations!! Whether these are a BA or OW destination is another question.

ML
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Old Aug 1, 20, 7:37 am
  #11  
 
Join Date: Jan 2016
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Originally Posted by BAeuro View Post
For me XXXX is my first destination with BA, ZZZZ is my most recent, and YYYY is exactly the middle one. I am not certain but I think that may be the algorithm.
I just re-read mine, I think you're right! My first international trip with BA, then one halfway through, and finally the last place they took me back in March.

Ironically I've not actually left the airport in any of the places they mentioned.
S_W_S is online now  
Old Aug 1, 20, 9:00 am
  #12  
 
Join Date: May 2009
Location: UK
Programs: BA Gold, LH Blue
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So I had one of these, hadn't read it properly until now but this thread piqued my interest, it mentioned Frankfurt (first BA flight registered to my EC account in 2000 according to the information in a recent data request), Washington (most recent flight in Jan 2020) and Los Angeles (Sep 2016) so not exactly "in the middle", I wonder how their IT magic is working this out!
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Old Aug 1, 20, 9:34 am
  #13  
 
Join Date: Oct 2018
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Originally Posted by The_Doctor View Post
So I had one of these, hadn't read it properly until now but this thread piqued my interest, it mentioned Frankfurt (first BA flight registered to my EC account in 2000 according to the information in a recent data request), Washington (most recent flight in Jan 2020) and Los Angeles (Sep 2016) so not exactly "in the middle", I wonder how their IT magic is working this out!
My thinking is that it’s not ‘Middle’ by date but by sector count. So have you taken the same number of flights from 2000-2016 and 2016-2020?
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Old Aug 1, 20, 10:28 am
  #14  
Moderator: British Airways Executive Club, Marriott Bonvoy
 
Join Date: May 2006
Location: Englandshire
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Posts: 12,510
Originally Posted by AJA_ View Post
Has BAEC been going for 69 years? Also 69 years is 'only' 25,185 days. The BA intern obviously at it again, 2 of the 3 R's not up to scratch
Quoted personal data may have been changed.
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Old Aug 1, 20, 1:01 pm
  #15  
Ambassador, British Airways Executive Club
 
Join Date: Nov 2010
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Posts: 9,631
"It’s our greatest pleasure, that this year, we can welcome you to Gold Guest List membership"

"From all of us at the Club, we'd like to congratulate you on your new Gold Guest List membership"


A bit bizarre given that I've been GGL for almost a decade now. They make it sound like it's my first rodeo. What a shambles of a communiqué.
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