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Cancelling shorthaul Avios booking - fee?

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Old Jul 21, 2020, 3:30 am
  #1  
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Cancelling shorthaul Avios booking - fee?

Sorry if this has been covered elsewhere. What are the current rules for cancelling shorthaul Avios bookings? I cancelled a £1 booking over the phone a couple of days and wasn't asked to pay a fee (so I lost just £1 and got a full refund of points). Since then, I came across an article on HFP (link below) which says BA will charge you £35 to cancel and then refund the RFS fee you paid. Is the article wrong or did the agent just do me a massive favour?

https://www.headforpoints.com/2020/0...cancellations/
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Old Jul 21, 2020, 3:35 am
  #2  
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Originally Posted by Jpsartre
Sorry if this has been covered elsewhere. What are the current rules for cancelling shorthaul Avios bookings? I cancelled a £1 booking over the phone a couple of days and wasn't asked to pay a fee (so I lost just £1 and got a full refund of points). Since then, I came across an article on HFP (link below) which says BA will charge you £35 to cancel and then refund the RFS fee you paid. Is the article wrong or did the agent just do me a massive favour?

https://www.headforpoints.com/2020/0...cancellations/
what happened to you is correct. You can’t lose more than the amount of cash you paid.
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Old Jul 21, 2020, 6:17 am
  #3  
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Thanks, that's good to hear.
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Old Jul 21, 2020, 7:36 am
  #4  
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Yes the HFP article has caused a lot of panic it isn't right any Avios booking where less than £35 is paid then the cash is just kept you don't have to pay extra
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