Flight cancelled, how long to choose dates
Jun 16, 2020, 4:18 pm
#1
Original Poster
Join Date: Nov 2012
Programs: BA Gold, Virgin Atlantic Silver
Posts: 210
Flight cancelled, how long to choose dates
My flight on 1st July has been cancelled. I can choose new dates or a refund...
I want to choose new dates.
Is there a deadline for me to do this before the refund/something else will kick in automatically?
I want to choose new dates.
Is there a deadline for me to do this before the refund/something else will kick in automatically?
Jun 16, 2020, 5:03 pm
#2
Join Date: Sep 2005
Location: Philly
Programs: AA, BA, NH, TP
Posts: 739
I had some bookings that I waited a couple of weeks - I did this as I waited for other flights to get cancelled so when I called BA I could request refunds for multiple bookings at once.
I suppose it’s down to what you want to do and how quickly you want a refund - if that what you want.
I suppose it’s down to what you want to do and how quickly you want a refund - if that what you want.
Jun 17, 2020, 1:27 am
#3
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,814
If BA cancelled the flight you can claim your refund for 6 years in England, and probably 5 years in Scotland, it can be as low as 4 years in some other parts of Europe. It is best not to leave it that long since it gets more diffocult to retrieve the relevant information the longer you leave it. But particularly if rebooking I tend to be one of those trying to appy the brakes to those rushing to ring the Contact Centre. You only get one change per cancellation and it may be better to wait given that very few flights are filling up at the moment.
Jun 17, 2020, 1:39 am
#4
Original Poster
Join Date: Nov 2012
Programs: BA Gold, Virgin Atlantic Silver
Posts: 210
If BA cancelled the flight you can claim your refund for 6 years in England, and probably 5 years in Scotland, it can be as low as 4 years in some other parts of Europe. It is best not to leave it that long since it gets more diffocult to retrieve the relevant information the longer you leave it. But particularly if rebooking I tend to be one of those trying to appy the brakes to those rushing to ring the Contact Centre. You only get one change per cancellation and it may be better to wait given that very few flights are filling up at the moment.
Jun 17, 2020, 2:08 am
#5
Join Date: Jan 2007
Location: living near Malaga
Programs: BA Gold , Mucci recipient. Coffee Drinker, Blue Sky Thinker
Posts: 2,112
Be aware that if your flight was part of a BA holiday with either a car and/or a hotel they will automatically cancel AND refund you within the week so if you want to change the date of flights you need to speak to BA in the first couple of days after cancellation.
Jun 17, 2020, 2:46 am
#6
Join Date: Aug 2016
Programs: BAEC GOLD, Star Alliance, HH Gold
Posts: 75
I called to ask if we could leave it for a few weeks to rebook after the flights should have flown, but was told I couldn't. I was advised that after the original flight date (even though flight is cancelled) it's more complicated to change dates as the tickets have to be reissued.
So you can get a refund or voucher but can't change dates.
It does seem to depend on who you talk to. I could call again and another agent might give me a different answer.
Would appreciate if anyone can confirm if my information is correct.
Jun 17, 2020, 3:34 am
#7
Join Date: Jun 2016
Location: Surrey
Programs: BA Gold, VS Gold, Eurostar CB, IHG Spire, Hilton Diamond, Bonvoy Titanium, Hertz President Circle
Posts: 435
I had the same question as you. We had flights this weekend that are cancelled We don't want a refund we want to change the dates to next year, but wer'e not really ready to rebook.
I called to ask if we could leave it for a few weeks to rebook after the flights should have flown, but was told I couldn't. I was advised that after the original flight date (even though flight is cancelled) it's more complicated to change dates as the tickets have to be reissued.
So you can get a refund or voucher but can't change dates.
It does seem to depend on who you talk to. I could call again and another agent might give me a different answer.
Would appreciate if anyone can confirm if my information is correct.
I called to ask if we could leave it for a few weeks to rebook after the flights should have flown, but was told I couldn't. I was advised that after the original flight date (even though flight is cancelled) it's more complicated to change dates as the tickets have to be reissued.
So you can get a refund or voucher but can't change dates.
It does seem to depend on who you talk to. I could call again and another agent might give me a different answer.
Would appreciate if anyone can confirm if my information is correct.