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COVID Friendly Catering Revealed By British Airways

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Old Oct 24, 2020, 7:26 am
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Temporary COVID-19 catering, effective 25 October 2020 until 19 January 2021, after which normal catering is expected to resume.


Euro Traveller
Breakfast: cereal bar, cookies, and mineral water bottle
Rest of the day: bag of crisps, small packet of pretzels, and mineral water bottle

Tea, coffee, juice available on request


Club Europe
Band 1 Breakfast: paper bag containing a filled croissant, yogurt pot or muffin, and mineral water bottle
Band 1 Rest of the Day: paper bag containing a sandwich, dessert pot, and mineral water bottle
Bands 2 to 4 Breakfast: box containing a filled croissant, yogurt pot, and mineral water bottle
Bands 2 to 4 Rest of the Day: box containing a sandwich, salad pot, dessert pot, and mineral water bottle

Tea, coffee, drinks from the bar including champagne (Nicolas Feuillatte quarter bottles) available on request


World Traveller and World Traveller Plus:
Primary lunch/dinner flight
Primary meal comprises of a tray with hot dish, side salad, bread bag, and mineral water bottle
Secondary meal (breakfast) is a filled croissant, yoghurt pot, and mineral water bottle

Primary breakfast flight
Primary meal comprises of a tray with hot dish, yoghurt, muffin, and mineral water bottle
Secondary meal is a chilled sandwich, bar of chocolate, and mineral water bottle

Tea, coffee, drinks from the bar available on request


Club World:
Primary lunch/dinner flight
Primary meal includes a tablecloth-covered tray with hot dish, salad dish, small side salad, bread bag, cheese, crackers, dessert pot, and mineral water bottle
Secondary meal (breakfast) is a tablecloth-covered tray with a filled croissant, muesli pot, yoghurt pot, and mineral water bottle (served in a box rather than on a tray on 77M return catered flights)
Secondary meal (afternoon tea) is a tablecloth-covered tray with sandwich, cookies, bar of chocolate, and mineral water bottle (served in a box rather than on a tray on 77M return catered flights)

Primary breakfast flight
Primary meal includes a tablecloth-covered tray with hot dish, yoghurt/fruit dish, croissant, bread bag, jam, dessert pot, and mineral water bottle
Secondary meal is a tablecloth-covered tray with sandwich, cookies, bar of chocolate, and mineral water bottle (served in a box rather than on a tray on 77M return catered flights)

Tea, coffee, drinks from the bar including champagne (Nicolas Feuillatte quarter bottles) available on request


First:
Primary lunch/dinner flight
Box containing a salad, starter, pesto, bread bag, crackers, and mineral water bottle. A hot main dish in foil and trio of dessert/cheese pots in cardboard holder are served separately directly onto the tablecloth-covered table
Secondary meal (breakfast) is unconfirmed
Secondary meal (afternoon tea) is a box containing sandwich, fruit salad, crackers, scone, clotted cream, jam, macarons atop the tablecloth-covered table

Primary breakfast flight
Primary breakfast service is unconfirmed
Secondary meal is a box containing sandwich, fruit salad, crackers, scone, clotted cream, jam, macarons atop the tablecloth-covered table

Tea, coffee, drinks from the bar including champagne (Nicolas Feuillatte quarter bottles) available on request
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COVID Friendly Catering Revealed By British Airways

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Old Jul 30, 2020, 10:44 am
  #586  
 
Join Date: Sep 2015
Programs: A3*G,BA Silver
Posts: 2,012
Originally Posted by andymcdonnell
Is there any indication of when the current club Europe offering will return to “normal”?

I’ve flights booked to Italy (DUB-LHR-BLQ PMO-LHR-DUB) in August and the lounge in DUB is closed & I think the one in PMO too so onboard food now has more significance. I hate mayonnaise (and it’s equivalents) so the thought of 4 sandwiches fills me with dread. Egg mayo, coronation chicken, ham salad etc etc 🤢
I can’t see any changes anytime soon. BA will keep“hiding”behind the government guidelines and keep offering the same options until the guidelines change. Unfortunately some other airlines have followed the same route (Aegean).
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Old Jul 30, 2020, 6:44 pm
  #587  
 
Join Date: Apr 2015
Location: US/UK - and elsewhere
Programs: BA Gold
Posts: 2,557
Not overly inspiring for 8 hour LHR-IAD in 'Premium' Economy - I planned ahead and did a BYO. There was also supposedly a 'pizza' just before landing - which I passed on. Oh - and for scale - that's a 250ml bottle of water, not 500ml!

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Old Jul 30, 2020, 7:12 pm
  #588  
 
Join Date: Oct 2010
Location: West Coast USA
Programs: BAEC
Posts: 559
Originally Posted by CKBA
Not overly inspiring for 8 hour LHR-IAD in 'Premium' Economy - I planned ahead and did a BYO. There was also supposedly a 'pizza' just before landing - which I passed on. Oh - and for scale - that's a 250ml bottle of water, not 500ml!

any drinks aside from the water? Or are they still not doing a bar service?
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Old Jul 30, 2020, 8:58 pm
  #589  
 
Join Date: Sep 2015
Programs: A3*G,BA Silver
Posts: 2,012
Originally Posted by CKBA
Not overly inspiring for 8 hour LHR-IAD in 'Premium' Economy - I planned ahead and did a BYO. There was also supposedly a 'pizza' just before landing - which I passed on. Oh - and for scale - that's a 250ml bottle of water, not 500ml!

It seems to me that BA is giving DO & CO boxes with no DO & CO food on some flights. The dessert is definitely not and I am not very sure for the sandwich and the salad. I know I know, I am being pedantic but IMO it’s misleading and deceptive to offer DO & CO boxes with inferior products inside. In previous post we have seen Kit Kat’s and shortbreads inside the box branded. Very poor tactic.
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Old Jul 31, 2020, 12:23 am
  #590  
 
Join Date: Apr 2015
Location: US/UK - and elsewhere
Programs: BA Gold
Posts: 2,557
Originally Posted by TangoOneSeven
any drinks aside from the water? Or are they still not doing a bar service?
'Normal' bar service - except for lemon slices for your G&Ts (and presumably other 'additives'), so bring your own! Biscuits were also offered occassionally.
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Old Jul 31, 2020, 1:38 am
  #591  
 
Join Date: Apr 2007
Location: Anywhere
Posts: 6,576
Another question on semantics. Why is the new catering referred to as “COVID-friendly”? Why would anyone want to serve food that’s “friendly” towards a virus?

Shouldn’t it be “COVID-deterrent” or “COVID-prevention”?
carrotjuice is online now  
Old Jul 31, 2020, 1:49 am
  #592  
 
Join Date: Jun 2009
Location: UK
Programs: Lemonia. Best Greek ever.
Posts: 2,274
The current food and wine offering is at least as good as my last PE flight back from Aus, pre-lockdown. We had 5 beef loaded for a full cabin, so it was on to veggie - with a pasta veggie option, where they had not included the veg.
Ancient Observer is offline  
Old Jul 31, 2020, 11:41 am
  #593  
 
Join Date: Jan 2010
Posts: 3,190
Originally Posted by carrotjuice
Another question on semantics. Why is the new catering referred to as “COVID-friendly”? Why would anyone want to serve food that’s “friendly” towards a virus?

Shouldn’t it be “COVID-deterrent” or “COVID-prevention”?
If you are going to be pedantic, COVID-19 is not the virus, it is the disease that the virus causes. The virus is SARS-CoV-2.

(And I think it refers more to the times!)

rb211.
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Old Jul 31, 2020, 12:46 pm
  #594  
 
Join Date: Sep 2008
Location: LON
Programs: BAEC - Silver, Virgin Flying Club, Delta Skymiles
Posts: 229
That PE meal looks as grim as the bad old days of '16 in Economy. Although I guess at least then we had a hot option of carbs, carbs, or... some more carbs?
orbitmic and haroon145 like this.
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Old Jul 31, 2020, 1:15 pm
  #595  
FlyerTalk Evangelist, Ambassador, British Airways Executive Club
 
Join Date: Jun 2008
Location: Somewhere between 0 and 13,000 metres high
Programs: AF/KL Life Plat, BA GGL+GfL, ALL Plat, Hilton Diam, Marriott Gold, blablablah, etc
Posts: 30,531
Originally Posted by Ancient Observer
The current food and wine offering is at least as good as my last PE flight back from Aus, pre-lockdown. We had 5 beef loaded for a full cabin, so it was on to veggie - with a pasta veggie option, where they had not included the veg.
in other words you’re happy for the “j inspired” beef or pasta main in pe to be replaced by a small sandwich going forward?
orbitmic is offline  
Old Jul 31, 2020, 2:22 pm
  #596  
 
Join Date: Jul 2018
Location: Mexico
Programs: BAEC Gold / Marriott Platinum
Posts: 3,545
Originally Posted by ermis177
It seems to me that BA is giving DO & CO boxes with no DO & CO food on some flights. The dessert is definitely not and I am not very sure for the sandwich and the salad. I know I know, I am being pedantic but IMO it’s misleading and deceptive to offer DO & CO boxes with inferior products inside. In previous post we have seen Kit Kat’s and shortbreads inside the box branded. Very poor tactic.
The guy who took his chicken nuggets into First was a visionary. I know what i'll be doing in December if this kind of crap is still on offer
wrp96, James91, LCSinTexas and 3 others like this.
TTmex is online now  
Old Jul 31, 2020, 2:51 pm
  #597  
 
Join Date: Feb 2018
Programs: Mucci, BAEC Silver, IHG Platinum Elite
Posts: 1,038
Originally Posted by TTmex
The guy who took his chicken nuggets into First was a visionary. I know what i'll be doing in December if this kind of crap is still on offer
Just need a DO&CO "Enjoy your menu" box to put it in.
wrp96 and TTmex like this.
Akoz is offline  
Old Jul 31, 2020, 3:15 pm
  #598  
 
Join Date: Jun 2015
Location: LHR, LGW
Programs: BAEC
Posts: 3,436
I’m very interested to know how this is all coming together and who is more dominant in the relationship the airline or the caterer?

I’m sure theres two answers as well as a complex, crossover answer.

But are Do&Co making any efforts here?

Are their manufacturing efforts down to the bare minimum due to CV? or are BA
squeezing the budget to the point where DCs hands are tied?

Are Do&Co operating?

How is Gate Gourmet faring?

whilst I appreciate it’s tough, I know plenty of hospitality businesses that are producing quality even at a much smaller scale and less staff involved.

Is there any FT knowledge that we have missed?

is it really as simple as BA watching their costs?
rockflyertalk is offline  
Old Jul 31, 2020, 4:06 pm
  #599  
 
Join Date: Jun 2009
Location: UK
Programs: Lemonia. Best Greek ever.
Posts: 2,274
Originally Posted by orbitmic
in other words you’re happy for the “j inspired” beef or pasta main in pe to be replaced by a small sandwich going forward?
Yes. If it is veggie pasta without the veggie, then yes.

If the beef were a real choice, and if they bother to add veg to the "veggie " pasta, but cutting that sortof cost is in our DNA.
Ancient Observer is offline  
Old Jul 31, 2020, 8:31 pm
  #600  
 
Join Date: Sep 2015
Programs: A3*G,BA Silver
Posts: 2,012
Originally Posted by rockflyertalk
I’m very interested to know how this is all coming together and who is more dominant in the relationship the airline or the caterer?

I’m sure theres two answers as well as a complex, crossover answer.

But are Do&Co making any efforts here?

Are their manufacturing efforts down to the bare minimum due to CV? or are BA
squeezing the budget to the point where DCs hands are tied?

Are Do&Co operating?

How is Gate Gourmet faring?

whilst I appreciate it’s tough, I know plenty of hospitality businesses that are producing quality even at a much smaller scale and less staff involved.

Is there any FT knowledge that we have missed?

is it really as simple as BA watching their costs?
DO & CO operates fine as far as I know. For example Austrian Airlines are offering pretty much a normal service in J ( DO & CO). I am afraid what we have here is the usual. A triumph of marketing by BA ( DO & CO photos with some decent food during the initial face) and then the cost cutting version a week after... kits kats and cucumber half sandwiches inside the DO & CO box.... I will not mention where DO & CO is not available. The choices look atrocious. Also I don’t see any complexity here. Let’s not create another myth of how complex it is to offer some decent meals when an airline operates the 20% of their flights. Last I hope none still believes that the current meals are due to the government guidelines....
ermis177 is offline  


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