Changing Avios booking - flexibility?
May 29, 2020, 5:35 am
#1
Original Poster
Join Date: Nov 2011
Posts: 308
Changing Avios booking - flexibility?
I've got an Avios booking for July. One of the flights on the booking has been cancelled and I am invited to change to my booking to a different date. If I do so, will my booking retain the usual flexibility that comes with an Avios booking (i.e. I can cancel up to 24 hours before departure for a full refund of Avios points)?
May 29, 2020, 5:37 am
#2
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,968
Yes. The changes you do as a result of the cancellation will be free, but beyond that point any further voluntary change/cancellation will be subject to the usual reward booking rules.
May 29, 2020, 7:01 am
#5
Join Date: Sep 2017
Location: Berkshire / London
Programs: BAEC Gold, Nandos
Posts: 1,010
This has been really useful. I believe the current rebooking policy apply to flights until the end of July - do you/does anyone know if this has yet been extended to Aug flights?
TIA
May 29, 2020, 7:12 am
#6
FlyerTalk Evangelist
Join Date: May 2014
Location: UK
Programs: BA Gold
Posts: 12,262
Coronavirus country restrictions/cancellations - Update 3 - 28 April 2020 at 0850 hours (UK)
Advice for BA-125 ticketed customers whose BA flight is CANCELLEDAirports/Flights affected
Any BA flight cancelled due to Coronovirus restrictions
Tickets issued by
Ticket needs to have been issued prior to flight cancellation
New travel dates
Up to ticket validity
Rebooking Allowance
Rebook onto a British Airways operated service on the same routing into the same class as the original flight or lowest available in the same cabin
Defer Booking
For BA-125 ticketed customers yet to start their journey use Booking with Confidence voucher policy
Origin/Destination/Stopover changes
Yes – as per Conditions of Carriage
Or use Booking with Confidence voucher policy
Refunds Allowed
Yes – as per standard customer guidelines
Redemptions included
Yes
Important Information
Any BA flight to a destination with entry restrictions due to the Coronovirus
Tickets issued by
For BA-125 ticketed customers yet to start their journey use Booking with Confidencevoucher policy
Advice for BA-125 ticketed customers whose BA flight is CANCELLEDAirports/Flights affected
Any BA flight cancelled due to Coronovirus restrictions
Tickets issued by
Ticket needs to have been issued prior to flight cancellation
New travel dates
Up to ticket validity
Rebooking Allowance
Rebook onto a British Airways operated service on the same routing into the same class as the original flight or lowest available in the same cabin
Defer Booking
For BA-125 ticketed customers yet to start their journey use Booking with Confidence voucher policy
Origin/Destination/Stopover changes
Yes – as per Conditions of Carriage
Or use Booking with Confidence voucher policy
Refunds Allowed
Yes – as per standard customer guidelines
Redemptions included
Yes
Important Information
- Entry or transit restrictions and scheduled services may change at any time
- one involuntary ticket change allowed from the above options
- BA operated connecting flights may be rebooked under these guidelines
- Customers with other carrier connections on the same ticket involuntary rebook following the standard Conditions of Carriage
- Terms and conditions from original ticket apply for any voluntary changes
- Adherence to commercial policies/conditions of carriage guidelines remains entirely the responsibility of the user. BA reserves the right to withdraw guidelines at any time
Any BA flight to a destination with entry restrictions due to the Coronovirus
Tickets issued by
For BA-125 ticketed customers yet to start their journey use Booking with Confidencevoucher policy
May 29, 2020, 11:07 am
#7
Join Date: Sep 2017
Location: Berkshire / London
Programs: BAEC Gold, Nandos
Posts: 1,010