T&Cs of BA Holiday
May 22, 2020, 1:28 pm
#1
Original Poster
Join Date: Oct 2018
Location: London, UK
Programs: BAEC
Posts: 3,440
T&Cs of BA Holiday
I am looking to book a BA Holiday (Flight + Hotel) but may have to cancel, so luckily I could use the ‘Book with Confidence’ scheme if need be.
Before I booked I was reading all the small print and saw this:
How can I find out if the hotel would be non-changeable or non-refundable?
Thanks
Before I booked I was reading all the small print and saw this:
- If your holiday includes a non-changeable hotel and/or experience product and you wish to make a date change or apply for a voucher, the value of your original flights will be credited towards this. The amount paid for your original non-changeable hotel and/or experience reservation will be forfeited
How can I find out if the hotel would be non-changeable or non-refundable?
Thanks
May 22, 2020, 5:37 pm
#2
Join Date: Dec 2007
Posts: 3,595
The full cancellation policy of your proposed booking is displayed once you've selected your room type and this applies to the entire booking and doesn't take into consideration any book with confidence flexibility that would be on top of the standard cancellation policy.
If still in doubt it's probably wise to call BAH to verify before proceeding with a holiday booking.
Last edited by 1Aturnleft; May 22, 2020 at 5:52 pm
May 22, 2020, 6:20 pm
#3
Original Poster
Join Date: Oct 2018
Location: London, UK
Programs: BAEC
Posts: 3,440
When selecting your room type at certain hotels as part of your flight inclusive package you might notice the same room type duplicated in price several times. This might be the case if a room can be room only, breakfast included, half board included and the same again if the room rate is non-refundable. It will be quite clear at that point what the situation is with the room you've selected. If no mention is made it means the cancellation policy will kick in after the balance due date of your booking.
The full cancellation policy of your proposed booking is displayed once you've selected your room type and this applies to the entire booking and doesn't take into consideration any book with confidence flexibility that would be on top of the standard cancellation policy.
If still in doubt it's probably wise to call BAH to verify before proceeding with a holiday booking.
The full cancellation policy of your proposed booking is displayed once you've selected your room type and this applies to the entire booking and doesn't take into consideration any book with confidence flexibility that would be on top of the standard cancellation policy.
If still in doubt it's probably wise to call BAH to verify before proceeding with a holiday booking.
I have seen in the past numerous room options that look the same, albeit some more expensive. So I presume they are changeable.
For this holiday however there’s just one room option available, there’s nothing to ‘upgrade’ to, so I guess it is a changeable one.
As you say though I’ll probably give them a call tomorrow.
May 23, 2020, 9:59 am
#4
Original Poster
Join Date: Oct 2018
Location: London, UK
Programs: BAEC
Posts: 3,440
I tried to ring BA Holidays and it says the contact numbers have been consolidated. Then rang the standard number they give and couldn’t get through. Does anyone know how to get through to BA for a new booking?
May 23, 2020, 10:32 am
#5
Join Date: Mar 2008
Location: Around somewhere
Programs: Gold, Some red card and some hotel cards.
Posts: 709
We called 0800 727 800, and followed the options, last Saturday to book a flydrive.
