Jul 29, 2020, 4:12 pm
Last edit by: Genius1
WHAT'S OPEN IN T5?
Current to 14 January 2022. Changes from previous update in red where applicable.
Landside - Departures
Boots
Caffè Nero
Excess Baggage (both units in Zones B and F)
Excess Baggage Wrap
Kanishka Kitchen
Travelex
WHSmith (both units in Zones C and H) - including Post Office in WHSmith Zone H
Landside - Arrivals
Boots
Bradley Smith Hair Express Bar
Caffè Nero (both units North and South)
Costa Coffee
Excess Baggage
Hotel Reservations / Sim Local
Marks and Spencer
Travelex
WHSmith
Airside - T5A Upper Level
Accessorize
Boots
Dixons Travel
Giraffe
Glorious Britain
Gordon Ramsay Plane Food
Harrods
The Harry Potter Shop
The Macallan Boutique
Travelex
Wagamama
WHSmith
World Duty Free Tobacco
Airside - T5A Gate Level
Be Relax
Boots
Bottega Venetta
Bulgari
Burberry
Cartier
Case
Caviar House & Prunier Seafood Bar
Chanel
Dior
Dixons Travel
Fortnum & Mason
Gucci
Hermès
Hugo Boss
InMotion
Itsu
Kurt Geiger
Louis Vuitton
Orlebar Brown
Paul Smith
Pilots Bar & Kitchen
Prada
Pret a Manger (both Main and Express units)
Ray-Ban
Reiss
Rituals
Rolex
Smythson
Starbucks
Sunglass Hut
Ted Baker
The Crown Rivers (JD Wetherspoon)
Tiffany & Co.
Travelex
Watches of Switzerland
WHSmith (both North and South units)
WHSmith Bookshop
World of Whiskies
World Duty Free (all units - Collection, Main, North, Perfumerie)
Airside - T5B
Boots
Dixons Travel
Sim Local
Starbucks
Sunglass Hut
WHSmith
World Duty Free
Airside - T5C
Boots
Starbucks
WHSmith
World Duty Free
Airside - Arrivals
World Duty Free (both North and South units)
Current to 14 January 2022. Changes from previous update in red where applicable.
Landside - Departures
Boots
Caffè Nero
Excess Baggage (both units in Zones B and F)
Excess Baggage Wrap
Kanishka Kitchen
Travelex
WHSmith (both units in Zones C and H) - including Post Office in WHSmith Zone H
Landside - Arrivals
Boots
Bradley Smith Hair Express Bar
Caffè Nero (both units North and South)
Costa Coffee
Excess Baggage
Hotel Reservations / Sim Local
Marks and Spencer
Travelex
WHSmith
Airside - T5A Upper Level
Accessorize
Boots
Giraffe
Glorious Britain
Gordon Ramsay Plane Food
Harrods
The Harry Potter Shop
The Macallan Boutique
Travelex
Wagamama
WHSmith
World Duty Free Tobacco
Airside - T5A Gate Level
Be Relax
Boots
Bottega Venetta
Bulgari
Burberry
Cartier
Case
Caviar House & Prunier Seafood Bar
Chanel
Dior
Fortnum & Mason
Gucci
Hermès
Hugo Boss
InMotion
Itsu
Kurt Geiger
Louis Vuitton
Orlebar Brown
Paul Smith
Pilots Bar & Kitchen
Prada
Pret a Manger (both Main and Express units)
Ray-Ban
Reiss
Rituals
Rolex
Smythson
Starbucks
Sunglass Hut
Ted Baker
The Crown Rivers (JD Wetherspoon)
Tiffany & Co.
Travelex
Watches of Switzerland
WHSmith (both North and South units)
WHSmith Bookshop
World of Whiskies
World Duty Free (all units - Collection, Main, North, Perfumerie)
Airside - T5B
Boots
Sim Local
Starbucks
Sunglass Hut
WHSmith
World Duty Free
Airside - T5C
Boots
Starbucks
WHSmith
World Duty Free
Airside - Arrivals
World Duty Free (both North and South units)
COVID-19 and BA: Using Heathrow T5
Oct 15, 2020, 6:33 am
#331
Join Date: Feb 2015
Programs: BA Gold, LH SEN
Posts: 49
Looking for recent experience on transit as Gold at T5 (EU flight connecting to flight to Dublin) - I have plenty of time for the connection (2h35m), so not worried about making the connection, but want to avoid queues and potential crowds as much as possible. Before the pandemic, I found the quickest and most convenient way to go land side and use the First Wing to connect at T5 (vs using Flight Connections / Fast Track). Does anyone here have a current view on that? I assume I have to fill out the the COVID-19 entry form, but don't mind doing that.
Oct 15, 2020, 6:36 am
#332
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,967
yes i think landside is still quickest.
prior to this going through connections wasn't much slower if at all since you could use the e-passport gates they have there. however, from what i have seen recently they have left them off and relying on manual checks only via the UK/DUB connections route with maybe 1/2 border agents so even a short queue can take a while.
you will have to complete a UK passenger locator form even though you are doing a transit - this would be the same whether you followed the airside connections route or the landside route.
prior to this going through connections wasn't much slower if at all since you could use the e-passport gates they have there. however, from what i have seen recently they have left them off and relying on manual checks only via the UK/DUB connections route with maybe 1/2 border agents so even a short queue can take a while.
you will have to complete a UK passenger locator form even though you are doing a transit - this would be the same whether you followed the airside connections route or the landside route.
Oct 16, 2020, 7:54 am
#333
Join Date: Feb 2015
Programs: BA Gold, LH SEN
Posts: 49
Oct 24, 2020, 6:29 pm
#336
Join Date: Apr 2016
Location: San Diego
Programs: Plat Pro AAdvantage, but defected to BAEC
Posts: 1,222
Seeing as we’re slightly off to the side of the centerline with the current discussion, can I also ask a Covid related question regarding LHR? I’m due to fly into LHR from LAX next month. One of my in-laws will be picking me up at the airport. Are they allowed to wait inside the terminal and is anything open landside for them to grab a coffee, etc. whilst they wait? (Question involves COVID and catering and I am flying BA, so that is my excuse! 😏
Oct 24, 2020, 7:18 pm
#337
Join Date: Aug 2014
Location: London
Programs: BAEC GGL/CCR, HH Diamond
Posts: 1,916
Seeing as we’re slightly off to the side of the centerline with the current discussion, can I also ask a Covid related question regarding LHR? I’m due to fly into LHR from LAX next month. One of my in-laws will be picking me up at the airport. Are they allowed to wait inside the terminal and is anything open landside for them to grab a coffee, etc. whilst they wait? (Question involves COVID and catering and I am flying BA, so that is my excuse! 😏
Nov 1, 2020, 6:04 am
#339
FlyerTalk Evangelist
Join Date: Oct 2006
Location: London, UK
Programs: BA Gold, SQ Gold, KQ Platinum, IHG Diamond Ambassador, Hilton Gold, Marriott Silver, Accor Silver
Posts: 16,348
There have been no changes to T5 openings this week (to 30 October). My first thought on hearing that Lockdown 2.0 was confirmed was 'I'm going to have to start this thread's wiki all over again' 
No, as per the wiki The George remains closed.
No, as per the wiki The George remains closed.
Nov 6, 2020, 12:47 pm
#342
FlyerTalk Evangelist
Join Date: Oct 2006
Location: London, UK
Programs: BA Gold, SQ Gold, KQ Platinum, IHG Diamond Ambassador, Hilton Gold, Marriott Silver, Accor Silver
Posts: 16,348
I have updated the wiki with current open retailers - this is expected to be relatively stable for the duration of the national restrictions, but I will update further should anything change.
Nov 6, 2020, 2:26 pm
#344
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Original Poster
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,810
Nov 6, 2020, 9:24 pm
#345
FlyerTalk Evangelist
Join Date: Nov 2018
Location: Istanbul, Turkey
Programs: TK Elite Plus,BAEC GGL,ITA Executive, AFKL Gold,QR Gold,HH Diamond,Bonvoy Gold,ALL Gold
Posts: 14,186
According to the e-mail that Heathrow has sent to me, the World Duty Free in Terminal 2 would remain open but the one in Terminal 5 would be closed.
I am not sure what Dufry taught when deciding to close the duty free store in Terminal 5.
I am not sure what Dufry taught when deciding to close the duty free store in Terminal 5.