Covid-19 flight cancellations | GUF renewals and extensions
Apr 2, 2020, 5:10 pm
#31
Join Date: Dec 2006
Location: SF Bay Area
Programs: AA LT PLT 3 MM+, BA (very) Blue, CO nobody
Posts: 2,640
If BA cancels the flight before you cancel, then you get the seat fee back, however you need to use the right form.
ba.com/seating
If you cancel before BA cancels, and go for the cash cancellation, you definitely do not get your seat fees back.
If you go for the eVoucher, I think - but don't know for certain - that the seat fees are kept in the voucher for re-use.
ba.com/seating
If you cancel before BA cancels, and go for the cash cancellation, you definitely do not get your seat fees back.
If you go for the eVoucher, I think - but don't know for certain - that the seat fees are kept in the voucher for re-use.
Apr 9, 2020, 7:14 am
#32
Join Date: Sep 2015
Programs: BAEC Gold
Posts: 9
Hi all,
I have had a GUF2 returned as part of a cancelled booking. Voucher expired between booking and cancellation, so has not been auto-extended. Can anyone suggest an email address to use to request an extension to allow me to re-use voucher? I wanted to leave the phone lines free for those with more pressing issues.
Stay Safe folks
I have had a GUF2 returned as part of a cancelled booking. Voucher expired between booking and cancellation, so has not been auto-extended. Can anyone suggest an email address to use to request an extension to allow me to re-use voucher? I wanted to leave the phone lines free for those with more pressing issues.
Stay Safe folks
Apr 9, 2020, 7:55 am
#33
Join Date: Apr 2018
Programs: BAEC Gold, Emirates Skywards Silver
Posts: 170
Hi all,
I have had a GUF2 returned as part of a cancelled booking. Voucher expired between booking and cancellation, so has not been auto-extended. Can anyone suggest an email address to use to request an extension to allow me to re-use voucher? I wanted to leave the phone lines free for those with more pressing issues.
Stay Safe folks
I have had a GUF2 returned as part of a cancelled booking. Voucher expired between booking and cancellation, so has not been auto-extended. Can anyone suggest an email address to use to request an extension to allow me to re-use voucher? I wanted to leave the phone lines free for those with more pressing issues.
Stay Safe folks
Jul 21, 2020, 2:00 pm
#34
Join Date: Jan 2016
Location: Gibraltar
Programs: BA Gold, HHonors Diamond
Posts: 174
Anyone have experience of what happens to GUFs if BA cancels the flights, in the case where the GUF has passed expiry and you had already received the 'standard' 6 month expiry extension for non GGL? Posts 2 and 5 don't include that last fact in their particular circs.
Jul 21, 2020, 10:32 pm
#35
Join Date: Apr 2018
Programs: BAEC Gold, Emirates Skywards Silver
Posts: 170
I had my wife's GUF2 extended for another 6 months recently despite having been extended once. Just send BA a twit and mention they cancelled the flights. They will extend.
Last edited by lall; Jul 22, 2020 at 3:07 am
Jul 22, 2020, 12:34 am
#36
Join Date: Jan 2017
Location: London UK
Programs: BA Gold Guest List & GfL, Accor Gold, Hilton Diamond, Avis Presidents Club
Posts: 186
One option is to take a future travel voucher for the booking. That preserves the GUF benefit within the voucher for travel until April 2022.
Jul 22, 2020, 7:26 am
#37
Join Date: Oct 2005
Location: South East, UK
Programs: BA Gold / GfL, Hilton Diamond
Posts: 2,432
I have a booking to Australia in late Nov 2020. It used an Amex 2-4-1 and GUF2 to get us F tickets. The GUF2 expires in early Nov 2020 (including the 6 month extension). I'm increasingly sceptical that Australia will reopen its borders at all this year (the various messages coming from Australia seem to imply 2021).
If I take the future travel voucher, I believe that this will preserve both the GUF2 and Amex 2-4-1 as part of the voucher (even after their expiry dates). What happens when it comes to rebooking? My understanding is that using a GUF2 to get into First doesn't require Avios availability, simply A class availability. Will that still be the case when I come to rebook using the future travel voucher? Or will they require First Avios availability?
If I take the future travel voucher, I believe that this will preserve both the GUF2 and Amex 2-4-1 as part of the voucher (even after their expiry dates). What happens when it comes to rebooking? My understanding is that using a GUF2 to get into First doesn't require Avios availability, simply A class availability. Will that still be the case when I come to rebook using the future travel voucher? Or will they require First Avios availability?
Jul 22, 2020, 7:30 am
#38
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,968
I have a booking to Australia in late Nov 2020. It used an Amex 2-4-1 and GUF2 to get us F tickets. The GUF2 expires in early Nov 2020 (including the 6 month extension). I'm increasingly sceptical that Australia will reopen its borders at all this year (the various messages coming from Australia seem to imply 2021).
If I take the future travel voucher, I believe that this will preserve both the GUF2 and Amex 2-4-1 as part of the voucher (even after their expiry dates). What happens when it comes to rebooking? My understanding is that using a GUF2 to get into First doesn't require Avios availability, simply A class availability. Will that still be the case when I come to rebook using the future travel voucher? Or will they require First Avios availability?
If I take the future travel voucher, I believe that this will preserve both the GUF2 and Amex 2-4-1 as part of the voucher (even after their expiry dates). What happens when it comes to rebooking? My understanding is that using a GUF2 to get into First doesn't require Avios availability, simply A class availability. Will that still be the case when I come to rebook using the future travel voucher? Or will they require First Avios availability?
Jul 23, 2020, 6:50 am
#39
Join Date: Jan 2016
Location: Gibraltar
Programs: BA Gold, HHonors Diamond
Posts: 174
So, data point on this, now BA have cancelled the flights which included GUFs. I've received a 12 month extension from the last expiry date of the GUFs (which had already had 6 months added previously). In effect this means I have a few months to use these again and I'm happy with that outcome as it's fair. Flights cancelled yesterday, phoned this morning and all promptly resolved. Well done to BA 🙂