Interline to OneWorld exception at LHR?
#1
Original Poster
Join Date: Sep 2009
Posts: 174
Interline to OneWorld exception at LHR?
Unsure if anyone has had a similar experience but just wanted to lay out the following scenario and get some advice from the experts!
I am GCH and am booked Monday on a LHR-OSL ticket. I also have a same day OSL-DOH flight on QR booked on a separate ticket. Usually I would have to claim my bags in OSL and re check them for the QR flight.
However, due to the new restrictions imposed by Norway for incoming passengers, I am hoping BA could make an exception to the rule and check them all the way to my final destination?
Does anyone have any experience of BA at LHR showing some flexibility with regard to this policy?
I am GCH and am booked Monday on a LHR-OSL ticket. I also have a same day OSL-DOH flight on QR booked on a separate ticket. Usually I would have to claim my bags in OSL and re check them for the QR flight.
However, due to the new restrictions imposed by Norway for incoming passengers, I am hoping BA could make an exception to the rule and check them all the way to my final destination?
Does anyone have any experience of BA at LHR showing some flexibility with regard to this policy?
#5
Original Poster
Join Date: Sep 2009
Posts: 174
So I called BA and the Agent on the phone was positive about it. He put some information in the notes section of the booking including the QR record locator for my other flight and told me to make sure the agent at the LHR check-in desk reads the notes. I hope that is sufficient.
Would be great to know if anyone in the forum has experienced something similar at LHR.
As I understand it, this is somewhat "discretionary". I myself have had an exception to the rule when traveling from EWR about 6 months ago.
Would be great to know if anyone in the forum has experienced something similar at LHR.
As I understand it, this is somewhat "discretionary". I myself have had an exception to the rule when traveling from EWR about 6 months ago.
#6
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Join Date: Mar 2002
Location: Canada, USA, Europe
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Posts: 31,444
Well, good luck. I suspect it was easier to tell you what you wanted to hear than to be argumentative on the phone, but I'd be surprised if it plays out for you. As mentioned above, BA doesn't even do it for their own flights.
#7
Join Date: Feb 2007
Location: London, UK
Programs: BA Gold, Hilton Diamond, IHG Spire
Posts: 1,254
I believe we are in an uncharted territory. The official BA policy is not to through check bags unless its on the same booking/ticket. Interestingly QR would check you through the bags in the other direction.
I would politely explain the checkin staff in First Wing about the Norway situation that you most likely wont be able to collect your bags in OSL. I hope common sense prevail but you will need someone who is going to do that.
have a plan B in case you cant do that. Im not sure how much baggage you want to take dont forget BA cabin bag policy is fairly good no weight limit only size limit which is rarely enforced. If you can pack a smaller bag and no liquids then I would suggest to do that.
I would politely explain the checkin staff in First Wing about the Norway situation that you most likely wont be able to collect your bags in OSL. I hope common sense prevail but you will need someone who is going to do that.
have a plan B in case you cant do that. Im not sure how much baggage you want to take dont forget BA cabin bag policy is fairly good no weight limit only size limit which is rarely enforced. If you can pack a smaller bag and no liquids then I would suggest to do that.
#8
Join Date: Feb 2007
Location: The Island. UK
Programs: BAEC Silver/Hilton Diamond/IHG Spire
Posts: 351
I have a similar issue but mine is BA to BA, flying LHR - OSL am and then OSL-LHR-CPT PM. Travelling with child so hand baggage only not really possible. Thinking of ways to work this out bearing in mind CPT departs from T3. Evening check in of luggage for LHR -CPT?Any suggestions appreciated....
#9
Join Date: Aug 2010
Location: London Stratford, E7
Programs: BAEC Gold! Thanks to FT
Posts: 3,661
I have a similar issue but mine is BA to BA, flying LHR - OSL am and then OSL-LHR-CPT PM. Travelling with child so hand baggage only not really possible. Thinking of ways to work this out bearing in mind CPT departs from T3. Evening check in of luggage for LHR -CPT?Any suggestions appreciated....
#10
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Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,261
Luggage is likely a secondary concern.
1. Is transit at OSL permitted at all?
2. Will BA board a passenger holding an onwards ticket on another carrier?
3. What happens if the other carrier is cancelled or delayed?
1. Is transit at OSL permitted at all?
2. Will BA board a passenger holding an onwards ticket on another carrier?
3. What happens if the other carrier is cancelled or delayed?
#11
Join Date: Aug 2010
Location: London Stratford, E7
Programs: BAEC Gold! Thanks to FT
Posts: 3,661
So I called BA and the Agent on the phone was positive about it. He put some information in the notes section of the booking including the QR record locator for my other flight and told me to make sure the agent at the LHR check-in desk reads the notes. I hope that is sufficient.
Would be great to know if anyone in the forum has experienced something similar at LHR.
As I understand it, this is somewhat "discretionary". I myself have had an exception to the rule when traveling from EWR about 6 months ago.
Would be great to know if anyone in the forum has experienced something similar at LHR.
As I understand it, this is somewhat "discretionary". I myself have had an exception to the rule when traveling from EWR about 6 months ago.
#14
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Join Date: Nov 2011
Location: Brighton. UK
Programs: BA Gold / VS /IHG Diamond & Ambassador
Posts: 14,418
Phone agents aren't always au fait with what check in staff have to do.
Check in staff have been instructed - repeatedly - not to interline on separate tickets. Whilst you might get some contract staff at outstations to do it you won't where BA employes the staff.
Check in staff have been instructed - repeatedly - not to interline on separate tickets. Whilst you might get some contract staff at outstations to do it you won't where BA employes the staff.