Poor service from Amman
#16
FlyerTalk Evangelist
Join Date: Jul 2009
Location: UK
Programs: Mucci, BA, AF
Posts: 10,130
BA planned that they only needed 4 midhaul config A321s when they converted 3 of them to standard European configs. However they are at a point where they are due checks and as such EDF has been in Madrid for a month. With only 3 in service they can't operate the full schedule. Pretty disgraceful really. With that seating they are interchangable with a 319 pax number wise and all should have been kept in Midhaul config to prevent this sort of nonsense. BA really do seem on a mission to drive their regular customers to the competition.
They have no brake fans either so when regularly on the Aberdeen runs I imagine the crew prey for a bit of wind whilst at the gate!
They have no brake fans either so when regularly on the Aberdeen runs I imagine the crew prey for a bit of wind whilst at the gate!
That said in previous years the schedule was just heavily trimmed (to 3-4x/week to BEY/AMM) for a month or two, this year they've kept it mostly going, but subbing these aircraft in...
I'm surprised they don't have brake fans - especially as they're no strangers to shuttle flights, where in a previous life they'd be on the ground in BEY/AMM/GYD/DKR/some others for no more than 45 minutes before heading onto KRT/ADD/AMM/DAM/ALP/TBS/HBE/FNA/more...
#19
Join Date: Jan 2003
Location: UK (currently)
Programs: BA Gold (and many other greater and lesser distinctions)
Posts: 7,212
I have flown RJ LHR-AMM-HKG in J a couple of times, so 8 longhaul flights in total. Each one was as good as, and probably better than standard CW. CE should not even be mentioned in the same breath ..... With a choice of BA or RJ, I would not hesitate to take RJ.
#20
Join Date: Apr 2008
Programs: Confirmed
Posts: 1,091
Are EuroTraveller and World Traveller distinct cabins? Are Club Europe and Club World distinct cabins? IMHO they are respectively very different suite of products and services.
What did BA market AMM flight as? If the actual product received is different than what OP has paid for, I think BA is liable for compensation.
What did BA market AMM flight as? If the actual product received is different than what OP has paid for, I think BA is liable for compensation.
#21
FlyerTalk Evangelist
Join Date: Jul 2009
Location: UK
Programs: Mucci, BA, AF
Posts: 10,130
They are - and BA recognises that fact (this time around, at least), by offering the standard EU compensation to those who had booked J before the aircraft swap (50% refund for BEY, 75% for AMM).
They market ET & WT as different too, though aren't offering compensation there. I suppose they see it as "ET would be BOB, so this isn't ET"...
They market ET & WT as different too, though aren't offering compensation there. I suppose they see it as "ET would be BOB, so this isn't ET"...
#22
Join Date: Aug 1999
Location: Australia
Posts: 2,814
Hi,
I am confused at the difference between short haul and medium haul BA aircraft fitouts- are the J cabins different or the same 3 economy seats with no one in the middle ?
Is there a distance above which a flight goes from short to medium haul or flight time or is it geographically related - eg flights to Northern Africa, say to Cascablanca, - are they mid haul configurations?
I can remember also in the past that BA once tried to compete with Turkish on the LHR-IST route and BA actually had an A321 with the fancier J class.
I would be interested in your thoughts.
I am confused at the difference between short haul and medium haul BA aircraft fitouts- are the J cabins different or the same 3 economy seats with no one in the middle ?
Is there a distance above which a flight goes from short to medium haul or flight time or is it geographically related - eg flights to Northern Africa, say to Cascablanca, - are they mid haul configurations?
I can remember also in the past that BA once tried to compete with Turkish on the LHR-IST route and BA actually had an A321 with the fancier J class.
I would be interested in your thoughts.
#25
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,850
Hi,
I am confused at the difference between short haul and medium haul BA aircraft fitouts- are the J cabins different or the same 3 economy seats with no one in the middle ?
Is there a distance above which a flight goes from short to medium haul or flight time or is it geographically related - eg flights to Northern Africa, say to Cascablanca, - are they mid haul configurations?
I can remember also in the past that BA once tried to compete with Turkish on the LHR-IST route and BA actually had an A321 with the fancier J class.
I would be interested in your thoughts.
I am confused at the difference between short haul and medium haul BA aircraft fitouts- are the J cabins different or the same 3 economy seats with no one in the middle ?
Is there a distance above which a flight goes from short to medium haul or flight time or is it geographically related - eg flights to Northern Africa, say to Cascablanca, - are they mid haul configurations?
I can remember also in the past that BA once tried to compete with Turkish on the LHR-IST route and BA actually had an A321 with the fancier J class.
I would be interested in your thoughts.
Last edited by corporate-wage-slave; Feb 24, 2020 at 2:43 pm
#27
Join Date: Aug 2014
Location: London
Programs: BAEC GGL/CCR, HH Diamond
Posts: 1,916
Assume you weren't given notice before boarding (ie to buy supplies or fill up in the lounge if eligible)? Sounds like they had the full bar at least albeit it is quite an early flight ex-AMM for that!
#28
Join Date: Oct 2018
Location: London, UK
Programs: BAEC
Posts: 3,440
It’s really terrible that passengers have to face an A321neo on such a long flight when they have paid for WT. I really fail understand why BA don’t seem to care at all!
Does anyone the future plans for the Midhaul frames? Will they be refurbished soon or replaced by Midhaul NEOs?
Does anyone the future plans for the Midhaul frames? Will they be refurbished soon or replaced by Midhaul NEOs?
#30
Join Date: Jul 2011
Location: York, UK
Programs: BAEC GGL, Hilton Diamond, Marriott GOLD, Accor Club Gold
Posts: 709
I flew AMM/LHR two weeks ago in business class. The BA A320 went tech on the tarmac at AMM, and I was rebooked on to RJ, and I loved its 787 business class. The choice of entertainment was much less than on BA (but if the comparison is to a plane without any entertainment....!), and the food and wine not as sophisticated as Club World, but it was perfectly acceptable. And the plane felt fairly new and was comfortable both for sitting up and eating and for relaxing and lying flat. I think RJ is a strong competitor on the route.