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Old Dec 23, 2019, 6:42 am
  #1  
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Join Date: Jan 2019
Location: London
Programs: BAEC Blue
Posts: 14
First Class Reward Availability

Hi All,

I currently have a booking for a business class return to Mumbai for late next year. I've been watching to see if first class availablity is released at any stage and have obviously been using rewardflightfinder.

I seen last week their website banner stating the BA data source is showing incorrect first class availablity so have ignored it since then.

Today I have been using the BA app and seen that it's showing first class availablity for the outbound from Heathrow. Unfortunately, when going through the process it comes up stating no first class and business only.

Is this a case of the same data source for rewardflightsaver also being used to run the website and app, until the stage of actually booking? Or is it a case of calling BA and they might be able to book.

Obviously I'm on the side of if it looks too good to be true it obviously is, and therefore BA app and website are incorrect and there is no first class availablity.

The only other thing confusing me and I'm sure you can answer this. Is when on the reward booking it only shows the classes (Econ - Bus) but when booking cash it shows all 4 (Econ - First). Is this normal or should it not be showing a greyed out first much like prem Econ?

Last edited by LonBom; Dec 23, 2019 at 6:49 am Reason: Typo
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Old Dec 23, 2019, 8:31 am
  #2  
Ambassador, British Airways; FlyerTalk Posting Legend
 
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,964
The BA site is the authoritative source for you for BA reward availability. If it shows on ba.com it should be bookable.
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Old Dec 24, 2019, 10:54 am
  #3  
 
Join Date: Jan 2010
Posts: 3,190
If there appears to be availability, and you cannot book online, then call to find out for sure. Alternatively a dummy Avios booking attempt is usually a pretty good way to verify if there is availability in a particular cabin.

(I believe that some views of availability may only be updated every 24 hours, so could be out of date.)

rb211.
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Old Dec 24, 2019, 11:21 am
  #4  
FlyerTalk Evangelist, Ambassador, British Airways Executive Club
 
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Posts: 30,528
Originally Posted by RB211
If there appears to be availability, and you cannot book online, then call to find out for sure. Alternatively a dummy Avios booking attempt is usually a pretty good way to verify if there is availability in a particular cabin.

(I believe that some views of availability may only be updated every 24 hours, so could be out of date.)

rb211.
+1 on calling. It does happen for the website to show incorrect availability with the booking proving impossible at the next stage, just like it happens to have booking errors on the website which the call centre people manage to resolve, but the call centre will confirm either way.
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