Disappointing Cityflyer
Dec 10, 2019, 6:59 am
#16
Join Date: Sep 2001
Location: UK. BAEC AAdvantage
Programs: Mucci Des Oeufs Brouilles et des Canards
Posts: 3,671
I had a case years ago on BMI (rip) where we were on one of the middle of the day shuttles between AMS and LHR when they decided to cancel ours and put us on the next flight an hour or so later. We were told that there may be no food for us (we were the only two flying business) as only 2 were already flying in business on the scheduled flight and there were only 2 meals!!
On board the crew asked the original 2 that were flying and they declined so we were offered the meals then. We were flying on an upgrade voucher so I wonder if that influenced their decision not to be proactive about ensuring enough meals were on board, I'm sure it was one of the many factors that led to it decline...
I'm sure in Bahrain Boy's case, they could have asked those that had bought tickets in CE their preferences first as some may not have dined. I would not have expected those upgraded to feel particularly upset on missing out, especially if they got free drinks as part of being in CE - what other benefit if of being in Business is there apart from being up front and with maybe a spare seat next to them.
On board the crew asked the original 2 that were flying and they declined so we were offered the meals then. We were flying on an upgrade voucher so I wonder if that influenced their decision not to be proactive about ensuring enough meals were on board, I'm sure it was one of the many factors that led to it decline...
I'm sure in Bahrain Boy's case, they could have asked those that had bought tickets in CE their preferences first as some may not have dined. I would not have expected those upgraded to feel particularly upset on missing out, especially if they got free drinks as part of being in CE - what other benefit if of being in Business is there apart from being up front and with maybe a spare seat next to them.
Dec 10, 2019, 7:10 am
#17
Join Date: Sep 2013
Programs: BAEC Gold, EK Skywards (enhanced Blue !), Oman Air Sindbad Gold
Posts: 6,399
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There may have been a trim issue too, but by putting people in CE then they do have access to better drinks arrangement. On a short flight the SCCM member would have had that to contend with, along with the food issue and therefore threw in the towel.
There may have been a trim issue too, but by putting people in CE then they do have access to better drinks arrangement. On a short flight the SCCM member would have had that to contend with, along with the food issue and therefore threw in the towel.
Dec 10, 2019, 9:54 am
#20
Join Date: Feb 2012
Location: London, UK
Programs: BA Executive Club Blue
Posts: 969
Yes, that's right, though if necessary the flight crew can change the location, that's by exception only and on a swift turnaround the usual protocol is to upgrade to fill up seats, rather than move curtains around. Those upgraded at the desk or who refreshed their app at the right time may have got lounge access (but I bet not many found out in time).
There may have been a trim issue too, but by putting people in CE then they do have access to better drinks arrangement. On a short flight the SCCM member would have had that to contend with, along with the food issue and therefore threw in the towel.
There may have been a trim issue too, but by putting people in CE then they do have access to better drinks arrangement. On a short flight the SCCM member would have had that to contend with, along with the food issue and therefore threw in the towel.
Dec 10, 2019, 10:01 am
#21
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,809
OK, thanks for that, I've seen cabin crew do it when the curtain was in the wrong place in terms of seating, in other words when the SCCM tried to reconcile passengers before departure. Do you have any insight as to why this wasn't done in this case?
Dec 10, 2019, 10:12 am
#22
Join Date: Feb 2012
Location: London, UK
Programs: BA Executive Club Blue
Posts: 969
Absolutely no idea!