AUP - how long before departure are they available
Nov 8, 2019, 2:03 am
#1
Original Poster
Join Date: Feb 2015
Location: UK
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AUP - how long before departure are they available
AUP question which I have searched but can’t find.
Are they available, at the airport (specifically T5) from when checkin opens 24hrs before departure? Or is it only a few hours before the flight departs?
i only ask as I’m staying at the Sofitel a night before a flight and wondered if popping in and asking would be a waste of time vs waiting until I go to get the flight the next morning.
Views ?
Are they available, at the airport (specifically T5) from when checkin opens 24hrs before departure? Or is it only a few hours before the flight departs?
i only ask as I’m staying at the Sofitel a night before a flight and wondered if popping in and asking would be a waste of time vs waiting until I go to get the flight the next morning.
Views ?
Nov 8, 2019, 2:08 am
#2
Join Date: Feb 2014
Location: ±38,000 feet
Programs: LH HON, BA GGL, AF Plat, EK Plat
Posts: 6,466
AUP question which I have searched but can’t find.
Are they available, at the airport (specifically T5) from when checkin opens 24hrs before departure? Or is it only a few hours before the flight departs?
i only ask as I’m staying at the Sofitel a night before a flight and wondered if popping in and asking would be a waste of time vs waiting until I go to get the flight the next morning.
Views ?
Are they available, at the airport (specifically T5) from when checkin opens 24hrs before departure? Or is it only a few hours before the flight departs?
i only ask as I’m staying at the Sofitel a night before a flight and wondered if popping in and asking would be a waste of time vs waiting until I go to get the flight the next morning.
Views ?
Nov 8, 2019, 3:32 am
#3
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
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I note Nuffy's response but my understanding is / was that AUPs were available on the travel day of departure, so in the case of T5 only from 05:00 hrs onwards. Now I can't say I've tested this, so if the OP is successful it would be great to update this thread.
Nov 9, 2019, 12:46 pm
#5
Original Poster
Join Date: Feb 2015
Location: UK
Programs: BA Gold, Hilton Diamond, Marriott Silver, IHG Spire Ambassador, Accor Silver, Hyatt Explorist
Posts: 281
And I can confirm, having just spoken to a really helpful BA member of staff at the FW in T5, that AUPs are only available on the day of travel.
Nov 9, 2019, 12:55 pm
#6
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 65,139
Thanks for reverting back with that, it was my suspicion too, since the way that FLY works is to deal with the block of flights immediately in front of the agent, rather taking on another day's workload.
