Upgrade & Downgrade Advice
#1
Original Poster
Join Date: Jul 2018
Posts: 246
Upgrade & Downgrade Advice
Looking for some advice please.
I was due to fly from O Hare to LHR on the sunday morning flight, the 0915 departure (aa90 I think?).
This flight was delayed due to lightning, then ultimately cancelled because of the LHR noise curfew that would be in effect by the time time the flight would arrive.
On my outbound segment, LHR-ORD, I was given a free upgrade from PE to CW. I received tier points at the CW rate, 140 (instead of 90 for PE).
This flight was the day before my birthday, so maybe that helped!
Anyway, on the flight back, I was rebooked onto aa46. And downgraded from PE to regular economy (not even MCE, right to the bottom!).
I was given full Y tier points, 70. PE would've been 90.
Given that I was awarded all those bonus points and a better seat on the outbound, is it worth my while to chase those extra 20 points for the return segment?
Would there be any risk of them taking my 140 points from the outbound segment back to 90?
Or should I just be happy with the upgrade and he net 30 point bonus?
Thanks
I was due to fly from O Hare to LHR on the sunday morning flight, the 0915 departure (aa90 I think?).
This flight was delayed due to lightning, then ultimately cancelled because of the LHR noise curfew that would be in effect by the time time the flight would arrive.
On my outbound segment, LHR-ORD, I was given a free upgrade from PE to CW. I received tier points at the CW rate, 140 (instead of 90 for PE).
This flight was the day before my birthday, so maybe that helped!
Anyway, on the flight back, I was rebooked onto aa46. And downgraded from PE to regular economy (not even MCE, right to the bottom!).
I was given full Y tier points, 70. PE would've been 90.
Given that I was awarded all those bonus points and a better seat on the outbound, is it worth my while to chase those extra 20 points for the return segment?
Would there be any risk of them taking my 140 points from the outbound segment back to 90?
Or should I just be happy with the upgrade and he net 30 point bonus?
Thanks
#3
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If you were originally ticketed in PE for a BA operated flight on the return, EC261 downgrade compensation at 75% of the fare for the segment should apply. Depending on schedules, you might also be entitled to delay compensation of up to 600 Euro for the rebooking onto AA, although it might be a fight to get delay compensation for the lightening strike on the outbound.
#6
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There are two issues here. I would definitely recommend you pursue the downgrade compensation due under EC261.
i would be tempted not to pursue an ORC claim for your return leg lest they also adjust your outbound bonus TPs - you are up significantly overall in terms of avios & TPs so best to leave it.
i would be tempted not to pursue an ORC claim for your return leg lest they also adjust your outbound bonus TPs - you are up significantly overall in terms of avios & TPs so best to leave it.
Last edited by KARFA; Aug 21, 2019 at 8:49 am
#7
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As I understand it and if I'm reading the OP correctly and he was originally on an AA flight, in this case the AA90 morning flight to London so from the USA, wouldn't this be ineligible for EC/261 for the return as it's not an EU airline?
#8
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I assume the OP was originally on a BA ORD-LHR flight? If so I think BA are still liable as they did the downgrade even though the OP ended up on a non-eligible flight.
#9
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There are two issues here. I would definitely recommend you pursue the downgrade compensation due under EC261.
i would be tempted not to pursue an ORC claim
for your return leg lest they also adjust your outbound bonus TPs - you are up significantly overall in terms of avios & TPs so best to leave it.
i would be tempted not to pursue an ORC claim
for your return leg lest they also adjust your outbound bonus TPs - you are up significantly overall in terms of avios & TPs so best to leave it.
Agree with KARFA that it is probably best not to pursue the TPs given your windfall on the outbound flight.
If I follow though it looks like you were on a BA ticketed trip flying BA outbound and AA for the return. In that case I think you may be out of luck regarding EC261 - though maybe worth asking for a BA calculated refund.
#10
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That's not what he's stated in the opening post saying he was due to fly (originally?) on the AA90 morning flight, it got cancelled then rebooked on the AA46 where he/she was downgraded. Perhaps more clarification is needed?
#12
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Sorry, yes you are right - I was confused with the post tbh. Yes if the OP was originally on an AA ORD-LHR flight then EC261 wouldn't apply. GinFizz's suggestion of a calculated refund may be the only option to get something.
#13
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@FT01 - Was the AA90 morning flight your original flight?
I'd leave the TP's in your favour as they are to be honest.
#15
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Thanks. Ah well sorry no EC261 for the downgrade then since a non-EU carrier flying in to the EU isn't covered.
Requesting a calculated refund from premium economy to economy seems the best option to get something.
Requesting a calculated refund from premium economy to economy seems the best option to get something.